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Used 2015 Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT) Consumer Reviews

3.1 out of 5 stars
31 reviews

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4.63 out of 5 stars

So good I just had to say something.

it_dude, Dallas, TX, 05/09/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
23 of 33 people found this review helpful

I love this car and had to review because of all the complaints that I saw on here. I bought the CRV to replace a 2013 Accord that I just never really fell in love with. The build quality on my car is excellent. I do recommend that you test drive the particular car that you are buying so that you are not concerned with the vibration issue that some are having. Mine does vibrate a little when completely stopped at a red light for a long period, but I only noticed it because of the comments on this forum. This slight vibration is due to a very low idle which is much better to have than one of those cars that turn off the engine at each stop.

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2.13 out of 5 stars

Vibration

kay2015, Euless, TX, 02/08/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
14 of 20 people found this review helpful

I bought the Honda CR-V 2015 in Nov, 2015. I felt vibration at stop on D. I did call the dealer in few days said will go away after 1000 miles. I took it to service center about 1500 miles, service center said we did not feel anything. Very disappointed. I took the suv for the second time when the miles at 3200 because the vibration getting worse. I did not put on park at service center, just left on D. I called the service consultant including the manager to feel the vibration. Everyone agreed, but when I went to pick up the suv they did not fix the issue said "this is the characteristic of the new CR-V". They even gave me in writing. UNBELIVABLE AND VERY DISAPPOINTED.

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1 out of 5 stars

I'm telling you, DON'T DO IT!

M. Rexroad, Webster, TX, 12/10/2016
updated 12/13/2021
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
3 of 3 people found this review helpful

I have had MAJOR problems with this vehicle and EXTREMELY poor support from Honda in getting it fixed. I bought this car in December by June, it had 3,000 miles on it and the a/c didn't work - in Texas - in the summertime. This was the first time I heard "it seems to be fine to me. Let's compare it to another 2015 CRV." I have heard that phrase EVERY SINGLE TIME I have taken this vehicle in for service. Each time I have replied "I don't need to compare it to another. I know how this car was performing X days ago and it's not performing to that level today." And, I am promptly dismissed. This exact scenario has taken place at EVERY dealership for EVERY service issue. And, the service issues have been many: the windshield wipers don't always work, the sound system works intermittently, the dashboard lights work sporadically, the windows leak, and the ever present a/c problems- in Texas. I believe that Honda once made a good vehicle. I also believe that Honda changed something after the 2014 model year. Now, anybody I speak with who owns 2015, 2016 or 2017 Honda expresses major disappointment with the vehicle's quality. I won't be purchasing another Honda. I have now owned this car for 3 years. I'm still having difficulties. It has 27,000 on it and now the back seatbelt doesn't work. It's just me. Nobody sits in the back. So, it's not from over use. I don't even know how long it has been broken. I'm sticking to my original assessment, don't buy a Honda. Four years, 34,000 miles and still the issues continue. The computer radio goes haywire. Sometimes you can't change the stations, sometimes the stations continually change themselves and the only way to stop it is to turn the car off. Turning the radio off won't do it. Still having issues with the seat moving on it's own. I'll be driving and I'll feel the seat start to move. Still having dashboard light malfunctions, still having windshield wiper issues. The reason I still own the car is because I pay cash for my cars and I haven't saved the money yet to replace this car. At the rate of car price increases, I'm stuck with this crap car for probably another 3 years. As long as Edmund's sends me requests for updates, I'll continue to report on this car. As my father-in-law used to say "you couldn't run fast enough to give me another Honda." Five years, 42,000 miles and now it's developed that "CRV shake" that so many others have talked about. I had considered myself lucky that I at least didn't have that shake, but now I've got it to. It popped up right around 40K miles. Also, the seats are so badly stained that folks comment on it to me "WHAT HAPPENED TO YOUR SEATS?" And, I have to tell them "I sat on it with a wet bathing suit." A wet bathing suit folks! I wish I could share a picture. And, I had a towel and a floor mat between the wet bathing suit and the seat. Also, the gas mileage has gone down considerably. I have friends with Toyotas who get 30-35 mpg, I'm down to 21. While I've grown accustomed to this car, I don't think I'll ever learn to like it.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Two years Plus Love My CR-V

Unhappy, Ashburn, VA, 09/20/2015
updated 09/24/2018
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
9 of 14 people found this review helpful

Updating my review. Love the car, cargo area is great, drives well, super comfortable. If there was anything con I’d have to say the navigation is not user friendly and the wind noise from the passenger window is less than desirable. ————-/////————/////———— The first month was rough (see initial review referenced below). No problems since the initial problem mentioned below. Since then I have been getting used to the noise and slight vibration. A nice surprise/perk was the dealer changed out my vehicle for another vehicle same make/model but WITH GPS. The cost was abou the same (within $19). It's rare for this to happen but the circumstances were such that the dealer wanted a happy customer and not one that was misled and thought they were purchasing something and learned later driving off the lot that they did not. So yes, we are happy customer now. Initial Review: Pointed after buying first Honda 1 week ago. Took a 300 mile one way trip and the tire warning light came on after only 700 miles on the car. Check the manual and check the tires and adjusted inflation got on the road and the rear tire went flat. Before stopping at a tire company as an emergency stop we called the dealer - Scott Robinson Honda of Torrance, California - where we purchased the car and the general manager advised that the tires were not covered under the 7 year warranty all maintenance paid contract. Say what? This is not normal wear and tear you would expect a brand new car to be able to take a simple 300 mi trip (one way) and return home safely. We also noticed the car vibrating at 65 70 miles per hour speed which isn't the main concern but it definitely doesn't make for a happy customer. When we purchased the car we thought we were getting the navigation with it our fault we didn't test it and come to find out no navigation so - live and learn - do not leave any dealership without thoroughly checking every feature of your car!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Disappointed with my decision

M Flick, Los Angeles, CA, 07/26/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
21 of 35 people found this review helpful

I did a lot of research into what car I wanted to invest in and am overall very disappointed with my decision. I'm not a huge car person, nor do I pay much attention to these kinds of things. However, for how much I spent on this car, I would have expected a much better value. First, the gas mileage is really poor. It guzzles my gas and there is no chance that I get 22 mpg. My prior car had the same MPG and would last me at least 2x than what I get now. Second, the car rattles and shakes very easily, especially at high speeds. Third, the overall smoothness to the car. It is hard to drive and keep it smooth without jerking at any speed. The breaking is poor as well. Lastly, the stereo system is not clear and precise. For me, Toyota and Honda have always been safe choices. For this to be a Honda and give me this kind of trouble is disappointing. I'm going to take a look at my options to see how I can trade it in and not lose a ton of money on it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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