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Used 2015 Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT) Consumer Reviews

3.1 out of 5 stars
31 reviews

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3 out of 5 stars

Vibration

William Eng, Schertz, TX, 11/05/2015
updated 11/08/2017
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
27 of 30 people found this review helpful

Two major problems with the 2015 Honda CRV model. I bought the EXL on 9/12/2015 and after one week noticed: (1) while stopped in drive, with A/C off, and rpm at 600, the car was vibrating to the extent I was getting a butt and back massage in my seat. It's annoying to have a new car vibrate so much while stopped at a light. however once I turned the A/C on, the RPM increased to 900 and the rough idle stopped. The service manager stated Honda is aware of this problem and a software fix is pending....but when? (2) When my car reaches 70 or more, you can feel the front end and steering wheel vibrate. After three attempts with the Honda dealership, they performed a "road force balance" on all four tires. This stopped the front end vibration by about 80%. All these issues should not have happened with a new car. Sadly, had I noticed these problems, I would not have bought a Honda CRV. I noticed on the internet, many other owners of the CRV are having the same vibration issues and Honda does not inform customers about it until after purchase. I should have bought a RAV4. UPDATE: Nov 8, 2017. After I took my CRV to a second Honda dealer and was told the same lame excuse, "front end vibration is a normal characteristic of this particular model" I sold it soon afterwards and bought a new Toyota. Happy days are here again. Update 5/5/2017: After two Honda dealerships told me the front end vibration was a "normal characteristic of the 2015 Honda CRV and corporate Honda agreed too, I decided to sell it Dec 2016 and said adios Honda, no mas for me. Bought a 2016 Toyota Avalon and 2016 Prius C and love both cars. Updated on 5/5/2016: The first issue was fixed by Honda dealer and I don't have the vibration anymore while stopped in gear. The second issue with the front end vibration at high speeds was addressed again in April 2016. The dealer performed a "road force balance" on all for tires and wheels again. It corrected the problem about 90% but I believe the vibration will return after I drive it for several thousand miles like I did after the first road force balance. I tried to tell the service manager that I believe the vibration is not in the tires or wheels but either in the new engine or transmission or maybe the front end suspension. It appears the service manager isn't listening to me. I contacted corporate Honda again and gave my complaint....probably to no avail. Also, my wife has been complaining about how uncomfortable the front seat is. She gets lower back pain and butt pain after driving the car for long rides. I saw the same complaint by other drivers on the internet. Updated on 11/5/2016: After over a year of owning my 2015 Honda CRV, the front end vibration at speeds of 70 mph or more is still there, even after the dealer performed the road force tire balance. Vibration gets worst when I have the tires rotated. Took it back to the dealer in October 2016 and the service manager (1) changed out the rims and installed new tires. Vibration was still there. (2) Road force tire balance again. Vibration still there. (3) Service manager stated again, the front end vibration is a "normal characteristic of the 2015 Honda CRV" and nothing can correct the problem until corporate Honda develops a fix (huh?). I know many 2015 and 2016 Honda CRV owners have this problem and corporate Honda needs to man up to this and fix it. Honda has lost a loyal customer and many more like me will follow. Adios Honda.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3.25 out of 5 stars

Vibration Makes Me Crazy

valann, Claremore, OK, 05/12/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
67 of 78 people found this review helpful

I don't believe anyone who says their 2015 CRV doesn't vibrate. I've driven 6 of them now trying to find one that doesn't. They all do. Mine vibrates during acceleration at 1000 and 2000 RPMs, and also at the idle. It's very noticeable through the steering wheel and the seats. The dealer claims that no one else has complained but me. I don't believe them either. Supposedly they hadn't even heard about the video from Honda until I called it to their attention.

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2 out of 5 stars

Vibration when you stop

Donny genao, Providence, RI, 11/14/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
19 of 21 people found this review helpful

I bought a crv EX-L 2015 las sep 30 2105 and after 2 weeks l start feeling a vibration when im at the light waiting. I went to the dealership and they say its normal for a cvt transmition .

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
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3 out of 5 stars

Quivering in anticipation

Al, Lititz, PA, 10/23/2015
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
12 of 13 people found this review helpful

It's a rolling vibrator, they seem to have lessened the at idle in D shaking but when you get to Road speed it's darn disappointing. Had I known about this on going problem I would not have purchased this CRV. After 30 years of Honda products this one is a downer.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

2015 Honda CRV EX-L

kingairpilot, Sierra Vista, AZ, 12/05/2014
updated 06/06/2016
Honda CR-V EX-L 4dr SUV (2.4L 4cyl CVT)
27 of 32 people found this review helpful

Our family purchased a 2015 CRV EX-L in October. Since then we have put about 5,000 miles on the vehicle. I think it is a good car; however, we have run into some issues. To me, road noise seems like it is still there. I guess it depends on what you are comparing it to. My second car is a 2003 Toyota Tacoma, so compared to that, the road noise isn't bad. Second, the CVT: It isn't bad; however, after the car has warmed up, the shifter is in drive, engine is idling, and the car is stopped, you can notice a significant (annoying) vibration. Finally, at lower speeds it has the feeling you get when driving a manual and you have accidentally shifted from 1st gear to 3rd. Update after two years... Good car. I don't notice vibrations anymore. I think we just got use to it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
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