Poor reliability - poor service
By PDuarte on
Vehicle2002 GMC Yukon XL Denali AWD 4dr SUV (6.0L 8cyl 4A)
ReviewA few months after purchasing the SUV new started having transmission problems. Dealer was never able to diognose and fix the problems. I take it back to the dealer and sometimes they work on it but never succesfully. Also had to have both front wheel bearings replaced. I lost confidence on GM's quality of their presumably best products, the dealers ability to diagnose and repair correctly and in good faith.
Best FeaturesComfortable ride, passenger and cargo carrying capacity. Nice exterior styling.
Worst FeaturesGM needs to hugely improve on product quality and dealership mechanical training and customer service.
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