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Used 2018 GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A) Consumer Reviews

2.3 out of 5 stars
6 reviews

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1 out of 5 stars

30,000km - Rust, Electrical Failure, etc -AVOID!

Reka, 03/24/2020
GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
6 of 7 people found this review helpful

Got a lemon. It had rust within 1 year of driving it, which needed to be repaired over wheel wells (probably elsewhere too but I just can't see it). Has a serious electrical issue that power cuts to vehicle completely for a second or two when trying to come out of autostop and then several error messages regarding steering, brakes, traction - which tells me those components probably temporarily lost power as well. Tried to fix it no less than 5 times - replaced fuse block, replaced steering gear, fixed a bunch of plugs etc etc... problem still won't go away. Went for a drive on a typical winter day, a wheel well panel shifted back towards the front passenger door, which then buckled when the door opened (warranty won't fix that one). Been talking to GM head office for FIVE MONTHS. I call them constantly. They are doing absolutely nothing. Offered to trade in at GMC they are giving me rock bottom offer "because the vehicle has issues" - and yet its only halfway through warranty. Worst experience ever. Do NOT spend this kind of money on this piece of garbage and such awful customer service. Apparently this is built to their factory standard.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Will never purchase a GMC again

Damarys Morales, Commerce, TX, 09/09/2018
GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
12 of 19 people found this review helpful

Car will lock me in or out of my car I have 7 videos. I have Shown to dealership and because it’s not happening when taken in. Nothing they can do. It’s a safety issue is what it is. I have a 9 month old. I’ve called on star and asked them to do a diagnostic. They see nothing on there end. My vehicle had 6200 miles and it’s been in the shop 4 times. I am so unhappy.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2018 GMC Terrain for sale near you
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4 out of 5 stars

YOU FOOLED ME,GMC

buck c, Detroit, MI, 05/22/2020
updated 05/27/2022
GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
2 of 2 people found this review helpful

for the past four years we had a 2010 dodge journey, it was a nice little suv but it didnt feel strong, so we started looking for something different that we could afford, our number one choice was a 2017 terrain, it was nice ready to buy then i saw the 2018 terrain i did not know that GM had re did it like that it was love at first site, the dealer i went to had 4 of the 2018 in stock i checked them all, and we choose the SLT model , i am 62 and my wife is 60 married 40 years and this is the best ride we have ever had. i dont agree with the bad talk about the 1.5 turbo engine its fine to me no problems on the free way ride good in the city looks good nice ride for our income.level around 38 ,000 a year together , but having a dependable ride like the gmc terrain make you feel good

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Comfortable but controls poorly placed

Richard, Catlett, VA, 10/19/2018
GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
7 of 12 people found this review helpful

I am finishing up a one month rental, and while overall comfort and handling are fine, there are some very annoying things about this SUV. First is the door lock system, although maybe this can be reprogramed. Instead of unlocking the doors when you approach, you have to push the button twice to open all doors. And when exiting, to lock them you need to wait until the last passenger has closed his/her door, standing in the rain or cold. Not like others where you can push the button while the doors are open and they will remain locked when closed. MOST IMPORTANTLY though, is a very poor location for the transmission controls and parking brake. With D and R needing a "pull" on the buttons on the lower console, and P needing a "push", you are off to a weird start, but you must take your eyes off the road to look down and pull the right button. And in the mountains, for engine braking, you reach to the far right, push "L", and then, push the + or - buttons above and below it, while moving your eyes from the dashboard indicator to the buttons in the lower right corner of the console. AND, I'll bet no one has ever used the parking/emergency brake, which is a little button on the lower left of the dash, in the shadows, that I had to bend forward and feel around to find. So, in theory you use your right hand to push P, then bend forward and find/push the parking brake with the left, and then lose the right hand to push the stop button (which is hidden behind the steering wheel. I also often reached to push or pull a button and found a purse or map covering it, placed by the passenger. I've had push button automatics before, but the buttons were on the upper portion of the dash, just next to the steering wheel, in your line of site.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

They Need To Recall 2018 GMC Terrain

Jamond Abercrombie, Jackson, MI, 12/31/2020
GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
2 of 3 people found this review helpful

This Car Shuts Down And Restarts And Jerks On Acceleration Feels Like Transmission Is Bad Took To 2 Dealerships And Both Said Same Thing That Nothing Is Wrong I Want To Get A Class Action Against GM To Make Them Recall

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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