Used 2011 GMC Terrain Consumer Reviews
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Biggest MISTAKE EVER!
Purchased this car within 2 months car needed a cadillac converter. Engine light stays on its stalling. The car just runs horribly
GMC competes with foreign SUVs and holds its own!
Do your research and make a list of what you expect , before you get to the dealership. ask questions about why a financial institution was chosen, over others.
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- SLE-1 4dr SUVMSRP: $2,99549 mi away
- SLE-1 4dr SUVMSRP: $5,99574 mi away
- SLE-2 4dr SUVMSRP: $5,995150 mi away
Run as far away from buying this vehicle
Remote state, fuel pump, condenser, heated seat, those are all the features I had to replace before 50,000 miles. Rebuilt engine, because drive chain was under a recall and it warped and destroyed my engine, all they paid for was for the recalled part, all before 70,000. That set me back $1,700. It is the nicest, worst car I have ever bought. It looks great, and has great features, but if your car isn't running it all defeats the purpose.
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Bad gas mileage
Just like everyone else- 22-25 MPG. Also, it does a hard shift all the time, and often when pressing on the gas, it hesitates, as though it had to think if it was the brake or the gas , it makes you very angry when driving. Terrible experience. One good thing is the storage. Too bad we cannot afford to road trip with the crap mileage.
GMC lies - whats a warrenty?
I bought my 2011 GMC Terrain and actually really loved the car. I was getting pretty good gas millage compared to others I have read about. It ran well, was just the right size for me, nice looking, I just really liked it. UNTIL the engine died, I was just driving along and ... stop ... I'm like what the heck. I am very responsible with my vehicles I did regular oil changes every 3000 miles using the required synthetic oil. Then all of a sudden it just stops running. I had the car towed to my usual ASE certified mechanic whom I have known since high school, who has worked on all of out vehicles. He informed me the yes the timing chain came off but the worse thing was there wasn't any oil in the car, not a drop. I had just scheduled one of my usual maintenance oil changes for the following week and if would have just about exactly the 3000 miles mark so that made no sense at all. This is when we found on line a service bulletin on the 2011 Terrain/Equinox this bulletin was regarding oil consumption. This bulletin described exactly what happened to my car so we had it brought to the dealer we bought it (Chevy dealer but that's still GM). The bulletin also had a special warranty attached in which I fill all the parameters to have it fixed yet IT WAS NOT. They claimed since I had not brought my car to a dealer for it's regular maintenance it wasn't any good. So one they pretty much said my certified mechanic was worthless is how I see that but any.... when I asked why there was no notification regarding the "service bulletin" they said the only ones that get it GM dealers because "service bulletins" are non life threatening issues so they don't notify the owners. So how are we supposed to know and monitor the problem if we are not informed about the problem. And non life threatening - really your driving and boom the car stops running. I was at a stop light, it turned green and it didn't move - then I noticed it wasn't running (power was fine) - at this point I'm out into a busy intersection with about 10 cars behind me honking and such, unable to move - the light turns cars the other direction are trying to go around me, what if one didn't see me - boom, tell me that could not have been a very life threatening situation. We fought the dealer, who charged us an extra 300 to look further into the engine, half way there GM said stop but yet now we still have to pay this 300 and they never really finished the job - telling us exactly what needs fixing. We filed something with GM and of course was told it was a "service bulletin" and we didn't have a GM dealer service it to monitor it (and we would know how) - plus the manager of that area had his assistant call us to tell us they were declining out claim - poor thing she got an earful and it wasn't her fault that he was to inconsiderate to return the call himself and answer questions. Ok this is long but one last thing - the core values of out deal #1 Do the right thing - nothing is work compromising a relationship (well that a lie) #2 Display positive energy - a good attitude is highly contagious (well another lie) #3 Lead by example - be willing to help no matter how difficult the challenge (well there were no help they didn't even try except charge us for nothing) #4 Be open minded - the only thing that is constant is change (well they better change their attitude towards helping the customers that's all I have to say). All that plus the fact, yes I'm pulling the cancer card, but I have been battling this for a little of 2 years chemo, radiation, 8 surgeries in 2.5 years (6 totally cancer related) needless to say when your off work for all those surgeries 4-6 weeks it's rather hard to pay bill as well as all the medical bills you rack up during that time. Then GM throws in your face - your not worth our time. NICE
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