Used 2020 Genesis G70 Consumer Reviews
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Not what you’d expect from a “luxury” brand
I bought a brand new 2020 Genesis G70, and it kept making a loud clunking noise from what appeared to be coming from the front passenger side tire when making left turns, the driver side window made an awful clicking sound whenever it went up/down (as if there was too much pressure against the glass), the plastic part right next to the driver side window on the outside of the car would pop in and out when closing the driver side door, and the audio would randomly turn on when driving on bumpy roads. When I turned the music off, then the radio would automatically turn on. The first Blue Hands center (a Hyundai certified service center) I went to said nothing was wrong with the car when I brought up the clunking noise. So, I took it to another Blue Hands center, and the technician there said something must be on the road to cause the car to make that noise, which was utter bullshit. Since he didn’t exactly know what the cause was, he told me to go to Hyundai Service Center. A technician at Hyundai Service Center also claimed nothing was wrong and gave me yet another bullshit explanation saying that Genesis cars are rear-wheel drive cars, so they’re susceptible to making that clunking noise when driving through a crosswalk. I said, “Okay. Then, let me drive another G70 and see if that car also makes a similar sound.” They brought another G70 for me to test drive, and, low and behold, that G70 didn’t make any noise whatsoever. After driving the car for 3 months, a guy from the high tech division finally discovered what was wrong with the car - defected engine mounts. I drove my car every day for 3 months with that loud clunking noise. What frustrates me even more is the fact that everyone at Hyundai (Blue Hands, Hyundai Service Center) kept insisting nothing was wrong with the car. If nothing was wrong with it, then why the hell would it keep making that clunking noise??? I’m sure driving the car around with bad engine mounts for 3 months wasn’t good for the car - who knows what other damages it caused. I paid full price for a brand new car I thought I can trust. After having all these issues, I can no longer trust my car and don’t even want it anymore. If I was going to get a defected car like this, I would’ve just bought a used car instead. It sure would’ve saved me a lot more money. When people buy new cars, they want to feel like they can trust the car because it’s brand new. I’ve had to fix several things on my car already, and it’s only been 3 months! Update: After they made some adjustments to the driver side window, it no longer makes the weird noise as if there was too much pressure against the glass, but now the window rattles from side to side when driving on bumpy roads.
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Cosmetic issues
Overall performance great but when it's comes to the bronze and chrome finishes, Genesis did a poor job. My entire front end of is a hot mess after 6 months of ownership. The dealership will not replace the defects chrome on the windows nor the defects bronze on grill. I'm very disappointed.
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- 3.3T SedanMSRP: $22,49511 mi away
- 2.0T SedanMSRP: $20,99526 mi away
- 3.3T SedanMSRP: $19,90011 mi away
Great Car!!!!!!!!!!
This car has excellent performance and handling. Dollar for dollar you can't beat it. It is very comfortable, has a tight suspension but not overly firm, does great on longer trips. The back seat is adequate and easy to access. The back seat room is about the same as the Infiniti Coupe I had for years but much easier to get in and out. The trunk fits 2 large suitcases plus smaller items. It has all the safety features you could ask for and these come standard with the basic trim. Genesis matches the "loaded" luxury cars but charges substantially less. The sound system is outstanding. I am very very happy with this car.
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I think they hit a home run with this car
Purchased this car back in May and I got a ton of rebates, so the car was a great deal. I've got the 2.0 with the sports package, which includes the elite and prestige packages. I test drove both the 3.3 and the 2.0. The 3.3 was a rocket and really fun to drive, but just not practical for me. The 2.0 gave me all the power I needed, better fuel economy, plus, the ability to avoid speeding tickets. To date, I have been very pleased with my purchase. Here are the pros and cons per my experience with my car... Pros 1. Comfortable drive. Suspension is not too firm, not too soft. 2. Quality feeling interior 3. Cool tech features 4. Pretty good fuel economy for a 2.0 turbo pumping out 250+ HP/260 lb-ft of torque (I average about 26-27 mpg) 5. Only 7 months of ownership, but no major problems so far 6. Feels and looks way more expensive than what I paid for it. 7. I drive this car in eco mode a lot, but there's a noticeable difference in throttle response if I throw it into sport mode. If you want to have fun, that's the mode for you. 8. Great warranty 9. The genesis app that lets me remotely start/lock my car from anywhere. Cons 1. There is some issue with the sensors in front. Sometimes, when I'm driving and stopped in traffic, the front sensor will go off as if there was something moving in front of my car, but, really, it's just a car stopped in front of me. This happens randomly. If this gets addressed satisfactorily when I take my car in for servicing, my overall rating would go to 5 stars. 2. The back seat is cramped. BUT, adults do fit back there. My kids sit back there on occasion and they're 5'11" and 6'2". For a trip less than, say, 1 hour, it's ok. For a longer trip, if your rear seat passengers are around 6' or taller, they may want to kill themselves. 3. I'm fine with the 8" infotainment screen, but I sure would like that big monster they're putting in their cars now. 4. No specific Genesis dealership near me. I purchased my car at a Hyundai dealership. If they want to set themselves off as a high-end luxury brand, then you need to provide that level of service at a specific Genesis dealership. The one thing I can't comment on is the servicing of the vehicle, to include the pickup and car loaner feature they have. I have not taken my car in for servicing yet since I haven't put enough miles on it.
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Nine month’s of ownership
I can only think of three negative aspects to owning this car. (1) infotainment screen rattles a little bit and (2) dealer customer service is absolutely TERRIBLE, and (3) reportedly poor re-sale value. Regarding the interior, I’m particularly impressed that most everything sounds - and feels - locked down tight to minimize rattle sounds. The only exception is an occasional (and subtle) rattle that comes from the infotainment screen when you accelerate from 0 mph. I HATE rattles in a car cabin, but honestly this is very subtle and I can live with it. About the rest of the car: exceptional! I’ve had the 2.0T Advanced (base trim) since November 2019 and the car continues to drive and handle fantastically. The 4-cyl engine delivers plenty of power and gets you to desired highway speeds very quickly. No complaints about the rest of the car and, I admit the complaint about the infotainment screen rattle is a very small detail. Regarding the dealer service, keep in mind it’s a Hyundai dealer. You (and your car) will be attended to by the same staff that tends to tons of Hyundai’s with msrp’s that are half that (or less than half) of your Genesis. There are downsides to this. My experiences with two local “Genesis” dealers (Roswell, GA and Duluth, GA Hyundai dealerships) have been very slow response times to your inquiries (if you even get a response at all) and a lack of knowledge about the car itself by the service departments. I understand it’s a new car line up, but there’s no excusing the bad customer service. On the bright side, Genesis’ call center is very knowledgeable and will help you obtain whatever you need (in my case, they forwarded my complaints to the dealership itself and forced them to do better). You will likely struggle on the customer service side while owning this car, but oh well. It’s worth it. Lastly, the resale value may not be so great, according to some people on the internet. There might be some truth to this, since it’s a new brand. For anyone wondering, I own the car (not leasing), but have hopes of selling it or trading it in to get the new g80 in the future. Overall, excellent car and no regrets here.
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