2021 Ford Transit Connect Review
Price Range: $17,995 - $24,998





+255
Below Average
7.0
out of 10
edmunds TESTED
The 2021 Transit Connect is Ford's small cargo and passenger van. It lacks engine power, and it's not especially comfortable, so it's not a real alternative to regular family minivans (even if its lower price is tempting). But it drives surprisingly well, with tight handling and a small footprint that make it ideal in cities. If you often move people or goods across town, it makes sense.
2021 Ford Transit Connect Review
by the Edmunds Experts
What's new
- The lane-keeping system is now bundled with adaptive cruise control
- Compressed natural gas/propane conversion capability available with 2.5-liter engine
- Taxi prep package no longer available
- Part of the second Transit Connect generation introduced for 2014
Cost to Drive
Monthly estimates based on costs in Illinois
$171/mo for Transit Connect Cargo Van XL
Transit Connect Cargo Van XL
vs
$162/mo
Avg. Compact Minivan
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#3 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$740/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
1.78x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
14.8%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal
Ford Transit Connect Owner Reviews
Most Helpful Owner Reviews
Trending topics
Transmission issues again
1 out of 5 starsLL, 11/14/2020
2019 Ford Transit Connect Cargo Van XLT 4dr Minivan w/Rear Liftgate SWB (2.0L 4cyl 8A)
This started out as a great van but after a couple a months the van would hesitate going in reverse. Than during a scheduled oil change they found a leaking transmission seal. had dealer replace it now the van has stop working altogether so dealer is replacing the transmission. Its just a year old and has spent almost 7 weeks in shop for transmission issues
Great Little Van with some imperfections
4 out of 5 starsDV Synthetic Lubricants , 09/04/2019
2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)
I have owned this van LWB XLCargo for 15 months and 26k. Overall I like this van. I use it as a delivery vehicle to deliver oil and make sales call to my customers. Not that I'm not happy with this van but I wish I would have purchased an XLT model. I've added a backup camera. Tinted the windows. Love the tinted glass. I'll list the things that Ford SHOULD have improved upon first.
LOW … POINTS
1. Fuel tank is too small. 15.8 gallons
2. Stock tires in the upper midwest suck in the winter.
3. Road noise is greater than I'd like. Maybe Ford should have add extra insulation under the Vinyl
flooring.
4. The ride is a little firm on rough roads especially when empty but smooths out considerably
when loaded.
5. Engine power is adequate in most driving situtaions but could use a boost for freeway on
ramps. That being said I can cruise at 75 mph or higher without issue.
HIGH POINTS
1. Excellent fuel economy 25-27 in mixed driving, Over 30 mpg on the interstate trips.
2. Excellent handling
3. Great visibility
4. Comfortable seats even for long trips
5. Select Shift transmission
UPDATE 34 months and 50k miles.
I've had Zero issues with this van. It's been great in the snow with Michelin Defenders. If I could change 1 thing I'd give it more power. Although I've had no issues driving in nasty Wisconsin winters it would be great if there was an AWD option.
Update September 2021
My opinion haven't changed. Great van for my needs.
63k Van still performs as expected. Maintenance, Rear brakes and replaced a weak battery and scheduled oil changes.
Our Party Wagon!
5 out of 5 starsBrian Mac, 02/27/2019
2019 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate LWB (2.0L 4cyl 8A)
Our family of 4 had a big Super Duty Diesel truck (to pull a 5th wheel) and a little Toyota Corolla. With a 15 year old in the house, we were going to need a third vehicle and we had decided on a mini van. We were constantly borrowing our parents vans. Everyone we know were buying Toyota Highlanders as they did not want to go the mini van route, but a van is so much more practical … and comfortable especially when using the third row. Most SUV's third rows are not really usable except for little kids. Anyway, I looked at every van out there, both new and used, but one day when getting my big truck serviced, I rode in a Transit Connect which the dealership was using as their shuttle vehicle. I was very impressed! Long story...short, after considering buying a used van (probably a former rental), I started looking at used Transit Connects, but I fell in love with the 2019 models with the center screen that looks like a little iPad! I ended up working out a deal with the dealer where I traded in my Super Duty for a Transit Connect and a half ton truck (a 2 for 1 trade since I still need a truck)! Anyway, we LOVE this little vehicle! We opted for the 6 seat version since that is mostly what we need it for and it is so much more convenient to getting into the rear seats. As for the seats, there is a ton of room in this thing. The third row is very comfortable for adults...the only complaint would be that your knees sit a little bit high in the third row which could get uncomfortable on a long trip. However, you can straiten out you legs if needed due to the open middle. Some random thoughts on this purchase: Love driving this as a daily driver, almost like a little sports car! Plenty of power in the little 4 banger for daily use, but you do realize it is a 4 cylinder when you have 6 or 7 in the thing, but most of the time, I do not carry that many passengers, so I can live with it. I would not buy this for fuel economy reasons...it is not that much better than a 6 cylinder full size mini van. This vehicle is fun, zippy, easy to park, but very spacious inside when we need it. I am installing a hitch receiver on the back to be able to attach a bike rack. Thinking about getting a roof rack, as ours did not come with the factory rack or the side rails. Love the color (Magnetic Gray) and have receive lots of comments and complements on it, but I may order black wheels to replace the silver factory ones. Surprises I did not realize the XLT model came with: rain sensing wipers...pretty cool. Also, remote start through Ford Connect. I install remote starts in all of the vehicles we buy unless they come from the factory and I was having trouble finding an after market one for the 2019, then the dealer showed that you just use your phone and can start it from anywhere! Final comment is Apple Car play is awesome...had it in my Super Duty and love it, just plug your iPhone in to the USB port and you have all sorts of apps available through the vehicle! I will update if I have any reliability or quality issues, but first impression is GREAT! Ford should really market these more, but I was happy to get a great deal as they really discounted it since they do not sell a lot of them and do not plan to trade or sell it any time soon.
Sidestep a minivan with this Euro-inspired Van!
5 out of 5 starsJoe B., 01/10/2019
2019 Ford Transit Connect Wagon Titanium LWB 4dr Minivan (2.0L 4cyl 8A)
An amazing family hauler without the sticker shock of the Honda Odyssey. And while this lacks the souped up amenities of other traditional minis like backrow screens, it’s a highly versitle car with dual sliding doors and rear bucket seats that get the job done. Titanium line comes with some impressive safety features like lane assist, blind spot monitors, and frontal crash assist/auto … braking. Technology is superior with wireless phone charger, SYNC tech and plent of USB ports. Have gotten tons of compliments on Euro style and my kids love it. And for a van, handling around turns and corners is beyond impressive. It can be a tad noisy with radio off and the high ceilings means that conversations don’t always travel well, but those are my only noticeable drawbacks. Love this Euro machine!
2021 update: Rear brakes squealed for months when backing up. Eventually had to replace under warranty.
Also replaced an air intake valve that was causing engine overheat sensor to trigger. Ford had to practically remove the engine block to replace part. Thankfully covered under warranty.
We have a limited number of reviews for the 2021 Ford Transit Connect, so we've included reviews for other years of the Transit Connect since its last redesign.
2021 Transit Connect Highlights
Cargo Van XL
Base MSRP Excludes Destination Fee | $24,665 |
---|---|
Engine Type | Gas |
Combined MPG | 25 MPG |
Cost to Drive | $171/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 104.8 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Transit Connect models:
- Pedestrian Detection
- Detects pedestrians in your path and triggers a forward collision warning. Can automatically brake if necessary.
- Side Wind Stabilization
- Helps correct for strong crosswinds to keep the vehicle going in its intended direction.
- Automatic Emergency Braking
- Helps to prevent or mitigate an accident by automatically applying the brakes when an obstacle is detected.
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver5 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5PassengerNot Rated
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back SeatNot Rated
- RolloverRolloverNot RatedDynamic Test ResultNo TipRisk Of RolloverNot Rated
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