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Used 2012 Ford Focus Consumer Reviews

3.4 out of 5 stars
334 reviews

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2 out of 5 stars

One big POS

GregP, 07/01/2017
updated 01/07/2019
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

Do not buy the 2012 Focus. I will not be buying another Focus ever. This was my second focus. The first one was a 2003, manual transmission and it was actually a good car. But in 2012 Ford went to the DCT transmission and it obviously wasn't ready for production release. I've had this car in the ford dealership 8 times in two and a half years. Finally got the TCM replaced after taking it in three times on the issue of 'No Start' where the TCM doesn't allow the car to start. This left me stranded a couple times and ford would not replace it because they weren't getting the "right codes" to read out when I would take it in, it was very frustrating. The transmission is the worst I've ever experienced in any car. It hesitates so badly that I've almost been in accidents because of it. There are other issues with the car as well that are more 'annoyances' and related to the overall poor quality of the car, for example, the factory stereo one day just decided to make really loud noises that you couldnt stop, then it quit altogether... so I had to drop a few hundred dollars for a new stereo that I didn't want to have to buy. Other cheaply constructed things were everywhere. for example, the flip up lid on the Widow washer fluid tank broke in to pieces once when I was trying to simply open it, etc.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Another disappointed customer

Upset Focus Owner, 08/18/2016
2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

I ignored all of these comments because I absolutely loved the interior of this car. (I am a teenage girl). At first it was nice but I've had to take it to a specialist to figure out the vibration in the Motor and I am supposed to take it back to Michigan from California and don't feel it's safe. Good luck if you're looking for one I would stop no and listen to these reviews it's real!!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2012 Ford Focus for sale near you
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3.25 out of 5 stars

Mixed emotions

isellthem1, 11/16/2013
2012 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

I am very impressed with the overall tightness of the platform and build quality is good. It is one of the best looking hatchbacks out there and I love the handling characteristics of this car but I am so pissed off at Ford for making such a fantastic vehicle and equipping it with an absolute joke of an automatic transmission. I love the concept of feeling the direct drive this torque converter-less transmission provides but the shifting dynamics are sub par. This unit should have never been introduced to the public in its current state. Opt for the 5 speed!

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3.75 out of 5 stars

Tranny Shakes, bad cusomer service

icantfocus, 08/06/2011
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
3 of 4 people found this review helpful

After buying the new focus 6 speed automatic hatchback with the extended warentee, I noticed that there is a tranny shudder at low speeds. I took it to the dealer and was told it was a "automatic clutch break in " problem, bring it back at 1000 miles. Brought it back, and was told let wait for 3000 miles. I called customer service and was told I will have to pay for a "transmission evaluation" and there was noting they could do about this. Shame on Ford for allowing this to happen. I thought buying an American made car was the only way to go, But... Im re thinking this, also the salesman insisted the car had cruise, and it did not. ( i feel stupid) Shame on me for not inspecting the car.

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4.88 out of 5 stars

after 15,000 I can review it

va_car_teacher, 12/17/2012
2012 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
3 of 4 people found this review helpful

I have had this car for 7 months it has 15000 miles and I never reset one of the MPG calculators and I have averaged 37.3 MPG over the 15000 miles and many fill up calculations agree. I have not experianced any of the issues some people have. My sync system has worked well not perfect some times it does not understand me but a cancell and try again works every time. I do have the automated manual trans and it took a little time to get used to. But on average I have no problems, just a harsh 1-2 shift once a month or so and every so often a minor shutter on take off or 1-2 shift. Got a rental the other day a Nissan and i do miss my car a lot. mine was built in april so maybee issues fixed.

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