Used 2018 Ford Flex Consumer Reviews
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We just bought our SECOND Flex
We have owned a Flex since 2012 (bought a ‘10 with 30k Miles on it.) That one has 140k on it now and we knew we wanted another one, and got an ‘18 on a whim because it was exactly what we wanted and the incentives and financing were great. We didn’t trade the old one. We are donating it to someone who can use it for many, many more worry free miles.
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Flex is very good vehicle, don't pass it up
This is a very good vehicle. Not just a good SUV, or crossover, or whatever. It is a very good vehicle. It is smooth, drives great, is extremely quiet, very comfortable, has tons of room, is easy to in or out of in any seating position, has great entertainment/technology features, connects immediately via Android phone, visibility is amazing, is surprisingly quick even without the ecoboost engine, and nimble on the road like a sports sedan, and looks great. Don't pass one of these vehicles up, look at one before you buy something else. UPDATE: still an amazing vehicle. No issues, and enjoy driving it. The amount of room inside is incredible. Even full size adults will fit comfortably in the middle and third row seating. Everyone that sits in back is amazed. UPDATE2: still amazing. No complaints. All is well.
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- Limited WagonMSRP: $4,900163 mi away
- SEL WagonMSRP: $13,500In-stock online
- Limited WagonMSRP: $16,499In-stock online
I loved it so much, I bought another one!
I liked it in the beginning, now I love it. I really don't understand why Ford doesn't sell more of these. I believe it's because of a lack of advertising. I receive lots of comments from passengers that they agree with me. The ride is smooth and quiet. It feels like a substantial, high quality car. The engine is good, and the 6-speed transmission makes the power-train great. The engine feels bigger than it is because the transmission keeps the engine rpm right in the sweet spot of the power curve. The shifting is very precise. It never hunts or gets confused. I lean into the gas and it downshifts quickly and the acceleration is very good for merging, passing, etc. Let off the gas and it glides gets back into high gear for smooth and quiet cruising. There is A LOT of room inside for people or cargo. The back seat is plenty big for 3 full size adults with unbelievable leg room. I have three college kids and there aren't any complaints. Their friends get in and often comment on it being a nice car. Yes, college kids are telling me they like my car. Passengers in the back seat don't feel confined because lots of room and the seat is raised a few inches so it's easy to see over the front seat and out the windshield. I'm a do-it-yourselfer and make plenty of trips to Home Depot. 10-foot long boards fit. 30 bags of mulch fit. The patio table and 4 chairs fit. The snowblower fit. Everything in my kid's dorm room including the futon fit. Trust me, it's big. I used to drive a full size SUV and it was nice but felt kind of bulky because it weighed a lot more. I like the Flex better because it has just as much room and it's easier load and unload. The bumper is lower and all the seats fold flat to make a big boxy cargo area. I guess I've rambled enough. Take a serious look at a Flex.
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If you are tall
I am 6'8 and used to have a suburban. I found that the flex has more head room and the same about of leg space of the suburban. I liked the suburban, but found the flex road nicer and the seats to be a little more comfortable. The biggest loss in the flex is cargo room. The other thing that I wish was a little better was fuel mileage and a bigger gas tank. But overall I own two of them and we love them. It is like owning a mini expedition, without the huge costs.
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We Love Our Flex
Honestly we traded in our 2014 Flex for this 2018, while I do believe the dealer screwed us a bit on pricing, I feel that ford stepped up their game, sync is amazing now and the iPhone connection is just a dream. Feels great not as smooth as our old flex, not sure why, and Im not sure why they are stating that there is worse mileage now but controls I would say are great, I've always loved the turning radius and it still has it, as well as all of the room it has. Im not sure I agree with a lot of the experts review, but it did put a damper to my excitement of getting it, wish I had never looked. And the 12volt really should be standard
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Great car
It doesn’t seem to be quite so popular because the model is a little boxy, but there is so much room in the car and it handles great. This is my second one and I love it!
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Slick Ride
Previous car was a 300 Sedan...which was very low to the ground..like being up for visibility and safety. NEVER owned a Ford before, Flex is the only vehicle that even appealed to me...I must say so far I'm pretty happy. Fuel economy not the greatest and the engine seems a bit small for the large body..but haven't tried to climb any mountains yet. More technology than I will ever use. Missing that refrigerated console that was discontinued but extremely roomy and the Multi Vista Sun Roof is really desirable.
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I'm in love with my Ford Flex
This is the first Ford car I have ever owned. I bought the 2016 Flex Unlimited. It has the feel of a luxury car. And the size is great for anyone with kids. Now my husband is also buying a Ford Flex Unlimited, I so happy we will be a two Flex family.
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2016 Ford Flex Limited "My Superman!!!"
I have had numerous vehicles, (i.e.: Chrysler, Dodge, Jeep, & Honda's). I have been dreaming about getting a Ford Flex because I love the size and when I first drove a vehicle at age 18, I took my drivers test with a 1975 Chevy Impala Wagon, and passed the test with 100%. I love the larger vehicles because I feel safe in them, and with my 2016 Ford Flex Limited, I love the ride, and it so far hasn't had any problems. When I bought the vehicle as being used with close to 18,000 miles in it, I looked into the VIN# to see if there were any "Recalls" in it after I had bought it, and yes it had maybe 1, and that was the Throttle issue, so I took it in to the Ford Dealership, but I bought the vehicle at a Chrysler Dealership within the same city, but, it was still in it's "3 Year/36,000 Mile" warranty, and FORD took care of the issue, and it only took about 1.5 hours to fix and replace with a new one. So, I was told by the FORD dealership, that they are suppose to take care of the vehicle no matter where you buy it previously if "USED" and they are responsible within the "3 Years/36,000 Miles" warranty, but if you bought the extended warranty, then the dealership where you bought it at for the extended warranty, they are then responsible for the issues that needs to be fixed after the "Original" warranty is over. But, I went to the state of Virginia for a visit this 2017 for 2 months and I drove there with my husband, and 2 dogs, and our luggage and then some, and the car didn't at all have any problems after I had the "Throttle Recall" fixed and replaced. I made sure that the recalls were all fixed and replace even before I went on our trip. When I bought the vehicle, days after, I went back to the dealership where I bought it at, and they told me as well, that Ford would take care of the recalls and issues within the first 3Years/36,000Miles original warranty, and when that's over, since I bought the extended warranty from a Chrysler dealership that they would then take over with repairs and issues with the vehicle. But, I had the Ford Dealership put "Full Synthetic Oil" in my vehicle because first, the engine oil lasts longer instead of going every 3,000 miles to get it replaced, I can actually go every 6,000-8,000 miles every time. I also use 89 as my gasoline in my vehicle so it performs better without the extra additives the 87 gasoline receives. So, I made sure before I left for my long haul across the United States that my vehicle is "Sound" and "Without Issues" during my drive. I have been back since and I am still loving my 2016 Ford Flex Limited, in the Magnetic color. For everybody, when you buy a vehicle, whether it's New or Used, you should check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. I felt bad for the person who left the review that her Ford Flex wasn't new anymore after 6,000 miles. If her and her husband did their due diligence regarding the VIN# and Recalls, then they wouldn't have this issue. For all of the vehicles I've had in the past, I always look into the VIN# and reviews from other people from other websites and if the vehicle isn't as good, then I wouldn't buy it. Again, I have been dreaming about buying a Ford Flex since it first came out, and now I have one, and am loving every moment and drive with it. Although, I wish there was a used Ford Flex with the EcoBoost engine in it, because I love the speed and my vehicle only has the regular V6 but, I still do love it. Hope this review helps with future customers and with the FORD FLEX.
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Best family car
This is my second Flex, I traded in my 2009 for a 2016. It is the best family mover. My husband's Ford Explorer doesn't have nearly the space or flexibility as my Flex. I can haul 6 kids and all their stuff. The cargo area is deep so you have a lot more space than some other cars. It has great leg and head room, even in the third row. The third row sits up, like stadium seating, so it is less claustrophobic. My SEL has a 120V plug and well as many charger locations which is definitely needed. The sync system works very well. I looked at Toyota, Nissan, Honda, GMC, Buick, Hyundai but the Flex was definitely the best.
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Ford Flex ..... great fit for a tall driver
I am 6' 5" and have always felt like I was shoe horning myself into my previous car, the toyota avalon. I love the sitting position, leg room and head room of the Flex. Lots of room not just for the driver, but for passengers and cargo space. It is a tremendous alternative to an SUV or Truck in terms of both comfortable ride and value. Recommended for drivers of all size and their families
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My future ride!
I know I know, it's not the coolest kid on the block but don't under estimate the Flex. It is a very nice ride. It handles like a dream and it is super comfortable! If you're not sure what you want definitely give the Flex a try.
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Itchen to ride in my flex
Well this is the 3th ford flex that we have owned, We love it drives beautifully easy to get in and out it is great on trips, really to many good things to mention really a great car with plenty of room for a family of 7, But we like it for a family of 2
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Flexing in my Flex
It’s a spacious car for the money. I never would have thought I’d own a ford, but here I am loving it. Mostly great review of this vehicle, couple drawbacks but they’re minor in comparison.
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Ideal family car from Ford
7 seat car has a very nice interior. 3rd row has a great head space even for adults. Highway ride is very smooth, extremely quiet and comfortable. AWD is a must option. It is not a Sporty SUV, but it has comparable clearance. It will go through snow where minivan will get stuck.
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Back with fourth Flex
Retired 3 years ago, figured we would go to smaller car for wife and I. Flex, I'm back, nothing more comfortable. So easy for me with my arthritis to get in and out of the car.
Serious issues!
I have always loved Ford. We have owned an Expedition, 2 different F150, F250 and now the Brand new 2016 Flex. I will never again buy a Ford. I have been broken down 5 times in the first 6,000 miles. The car suddenly losses the ability to accelerate, very unsafe. First time it happened I tried restarting the car but it didn't help. I had ford roadside tow the car to the nearest dealer. I was told by that dealer they see it has a code, the throttle body was the problem. But when they test drove the next day it accelerated fine. Which ment they wouldn't be allowed to fix it by Ford motor company unless it continues to happen. I called the dealer we bought it from. They were very kind and said they would order the new throttle body and to keep driving the car. I was told it would be best for the warranty if it continues to happen. Well today my car broke down 4 times!! After the 3rd power loss I tried to have it towed to the dealer that already had a part on order. However I was told it had to go to the nearest Ford. I was so upset I hung up and decided to try to make it home to have my husband follow me to the dealer we were already working with. I was driving past the nearest ford on my way home. So I stopped and explained the problem and that I felt unsafe driving. I was told they couldn't take the car for repair if another dealer already ordered parts, they also said they were not able to help me get it to the other dealer maybe 20 min away. I was told to drive it on back roads and that it shouldn't keep happening. Well I tried but when it broke down during rush hour for the fourth time only a few miles down the road. I had the car towed to the dealer that had ordered the parts. No new car with 6,000 miles should break down 5 times! No car company should the car must to go to the nearest dealer and when it gets there refuse service. Parts are back ordered for weeks but I won't be driving that car. It is an accident waiting to happen. Shame on Ford!! It also has problems with the suspension, it will be getting looked at for that for a third time! They can hear the problem with the suspension but can't find it. I hate my flex. Worst car I have ever owned. Horrible service from manufacturer. We had isseus with past cars but Ford was always amazing and took care of any problems. Not sure what has happened to ford, but I won't be buying another ford. And I hope their lemon doesn't cause my family to get in an accident! Buyer be ware!!!
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Minivan with swing doors
This car is spacious! It does drive and ride like a car and not a truck--which is great because we don't need 8 inches of ground clearance like other SUV/crossovers. There is ample shoulder, hip, and leg room up front and in the 2nd row. Visibility is great. The steering wheel controls are not intuitive like some other vehicles, but having configurable screens is nice in the gauge cluster. The touch screen is responsive and pretty easy to use. One complaint I have is the sluggish feeling of the transmission. You really have to dip into the throttle for it to kick down, and it will typically have to kick down 2 gears to find the powerband. The turbo engine would not have that problem.
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Great car that is ahead of its time
Great storage. Nice ride. Wounderful family vehicle highly recommended. Get the eco boost all wheel drive for a sporty drive
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2016 Ford Flex Limited "My Superman!!!"
I have had numerous vehicles, (i.e.: Chrysler, Dodge, Jeep, & Honda's). I have been dreaming about getting a Ford Flex because I love the size and when I first drove a vehicle at age 18, I took my drivers test with a 1975 Chevy Impala Wagon, and passed the test with 100%. I love the larger vehicles because I feel safe in them, and with my 2016 Ford Flex Limited, I love the ride, and it so far hasn't had any problems. When I bought the vehicle as being used with close to 18,000 miles in it, I looked into the VIN# to see if there were any "Recalls" in it after I had bought it, and yes it had maybe 1, and that was the Throttle issue, so I took it in to the Ford Dealership, but I bought the vehicle at a Chrysler Dealership within the same city, but, it was still in it's "3 Year/36,000 Mile" warranty, and FORD took care of the issue, and it only took about 1.5 hours to fix and replace with a new one. So, I was told by the FORD dealership, that they are suppose to take care of the vehicle no matter where you buy it previously if "USED" and they are responsible within the "3 Years/36,000 Miles" warranty, but if you bought the extended warranty, then the dealership where you bought it at for the extended warranty, they are then responsible for the issues that needs to be fixed after the "Original" warranty is over. But, I went to the state of Virginia for a visit this 2017 for 2 months and I drove there with my husband, and 2 dogs, and our luggage and then some, and the car didn't at all have any problems after I had the "Throttle Recall" fixed and replaced. I made sure that the recalls were all fixed and replace even before I went on our trip. When I bought the vehicle, days after, I went back to the dealership where I bought it at, and they told me as well, that Ford would take care of the recalls and issues within the first 3Years/36,000Miles original warranty, and when that's over, since I bought the extended warranty from a Chrysler dealership that they would then take over with repairs and issues with the vehicle. But, I had the Ford Dealership put "Full Synthetic Oil" in my vehicle because first, the engine oil lasts longer instead of going every 3,000 miles to get it replaced, I can actually go every 6,000-8,000 miles every time. I also use 89 as my gasoline in my vehicle so it performs better without the extra additives the 87 gasoline receives. So, I made sure before I left for my long haul across the United States that my vehicle is "Sound" and "Without Issues" during my drive. I have been back since and I am still loving my 2016 Ford Flex Limited, in the Magnetic color. For everybody, when you buy a vehicle, whether it's New or Used, you should check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. I felt bad for the person who left the review that her Ford Flex wasn't new anymore after 6,000 miles. If her and her husband did their due diligence regarding the VIN# and Recalls, then they wouldn't have this issue. For all of the vehicles I've had in the past, I always look into the VIN# and reviews from other people from other websites and if the vehicle isn't as good, then I wouldn't buy it. Again, I have been dreaming about buying a Ford Flex since it first came out, and now I have one, and am loving every moment and drive with it. Although, I wish there was a used Ford Flex with the EcoBoost engine in it, because I love the speed and my vehicle only has the regular V6 but, I still do love it. Hope this review helps with future customers and with the FORD FLEX.
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best cae ever
This is my second Flex - first was used and loved it! So bought this one new. Lots of pep, great room and is perfect for my dogs too! Truly the best vehicle I have ever owned.
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Love my Flex
For me it's the visibility, spaciousness and comfort -rides like a couch. It's perfect for our family of 5 plus large dog. Previously had a Dodge Caravan RT and have never regretted it.
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Awesome vehicle
One of the best vehicles Ford has ever made. You have to drive it and ride in it to really appreciate it.
48000 mile review/ Florida
Best over 60 age group car for comfort, road noise & ease of exit & entry. Maintenance minimal to date. Mileage avg. 23mpg.
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nightmare on wheels
This car has been a personal nightmare. The cruise control wants to kill the transmission because it can't make a small rolling hill. The car will downshift a minimum of twice to three times just to maintain speed for a 200 foot length incline. So the general car ride you are constantly feeling acceleration or deceleration because the engine (cruise control) cannot maintain speed control unless it's perfectly flat. The safety features cause constant grief. First the car has to be in park to unlock anything. Which causes grief anytime a person is trying to open the trunk when I pull up to pick another person up. The doors also constantly locking themselves so that I am afraid to close the doors if the vehicle is running and I need to step out for a minute. The seat belts suck, I have one that doesn't recoil when you unclamp it. Which even the unclamping button for the seatbelt rips out my fingernail when I go to use it to lock or release the seatbelt. Then you have the push button to start the car feature has been the absolute worst. First, it doesn't have the standard selections that you would have with turning your key (accessory, on, off). Instead you press the button and try to get into the desired mode. Which you had best only want that mode for a small time limit, because the car will decide to shut off randomly if a few minutes pass. Then the keychain has a hard time 'detecting' to even start the car. I have replace the battery multiple times in hopes that might of been the problem. Unfortunately, the only problem was the keychain was absolute garbage and has drained the watch battery in the keychain 4 times in six months. The car also eats tires quicker than any car I've ever owned and I've had several (15+ in my lifetime). The alignment for the tires also gets knocked out, which the ford dealer wouldn't even admit. Even though the car was shaking violently, I guess that's how ford thinks their cars are supposed to run? I did eventually find a shop that did a realignment job and fixed this after a bit of grief. Then the next complaint is that the car is inconvenient to work on to do simple tasks such as change my own oil. The car has additional covers on the engine that has to be removed just so I can get to the oil filter and drain plug. I'm not sure what I would do if I didn't own my own car lift. The glovebox storage is also small and always has trouble latching due to the locking mechanism in place. About all I can have in my glovebox is the owners manual. I will never buy another ford in my life due to this car.
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Flexible, versatile, comfortable family vehicle
Why it’s so hard to make a three-row SUV with good third row legroom AND cargo space, I’ll never know. The Flex hits the mark and is probably the most versatile and practical vehicle I’ve ever owned. Despite its controversial stylings, you can’t beat the interior. It’s very comfortable and usable. Features are great too. Only complaints at 100k miles: 1) It has had interior rattles since we bought with 38k miles on it. They can’t be fixed easily. 2) The infotainment is a little frustrating when it comes to navigation to what you need while driving. For instance, simple tasks like turning on seat warmers or simply viewing interior temp take several steps on screen, which can be distracting while driving. Other than that, it has been the best vehicle we’ve owned aside from a mini van.
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Great doghouse!
Loved the car for three rows to tote the old people on excursions and the dog loves it too.
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Love Love Love
Love the Flex. This is our 3rd Flex. This is a replacement Flex for another one that we had that got in an accident. It's too sad that Ford stopped making the Flex.
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Ford Flex
Ford Flex is one of the best family cars ever. It should be updated and brought back to consumers as soon as possible.
Flex Muscles
Roomy .. smooth ride ..
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I purchased my ford flex in 2018
Love my car very comfortable to travel in the city and for road trips. I went two times to San Francisco and travel every where in that city. My husband drove while some times I slept in the second row of seats With my pillows My ford was made in Canada but the manufacturing company there closed I won’t sell it because some cars besides being very expensive a lot are made in China
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Ruby Red Rider
Great car but gas mileage is very low. Love the room, options, and ride. Overall a good buy.
Rollback
My driveway has a slope in it, so one day I was leaving and forgot something and pulled back in my driveway, , thought I put it in park, the car started rolling back in drive, so I applied the brake, and took my feet off the brake to see why that happened, and it continue to roll out the driveway into the street, with me watching, hoping it would stop and it kept going until I applied the service brake, has this happen to anyone else??
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Most uncomfortable car ever
Drive train is reliable so far at 60k miles. Water pump cost 3k to replace. Not much good to say otherwise. Seats are so hard as to render long driving nearly impossible. Ford wouldn't stand behind the warranty when the trim flew off. Car rides chopped and rough. Cargo capacity is limited due to the bulky plastic inside. Sync on the Bluetooth has to be reset often. Last Ford product ever!
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Spacious,but spotty
I have looked at a never of these vehicles. The finish seems very delicate. Every one I looked at had scratches,and fading. Nick's and paint chips. Seems the finish is not the best
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