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Used 2011 Ford Fiesta Hatchback Consumer Reviews

3.8 out of 5 stars
98 reviews

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2 out of 5 stars

This car is the bane of my existence

Ashley, 09/05/2018
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
8 of 9 people found this review helpful

Don't buy this. I immediately had problems with it--the transmission and others. Acceleration is poor. Can't use the AC because it messes with the transmission. I've taken it to the dealership at least 15 times for crazy issues. I've had to pay a lot of money for this car, even though I purchased the extended warranty because many issues were not covered by the warranty. This is the worst car I've ever had and I will never buy a Ford again. Dealership will not give any wiggle room in repair pricing even though they sold me a lemon. I've had this car for 6 years because I'm not a whiner. If you are a whiner, you can't handle this piece of crap.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.88 out of 5 stars

7500 Miles in my Fiesta Hatchback w/automatic

haulsalot, 03/27/2011
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
4 of 4 people found this review helpful

I purchased the Fiesta Hatchback new in November as an around town and commuting car. My drive is 38 miles each way with a mix of two lane road, suburban traffic, and I-95. On any given day, the 18 miles on 1-95 can be wide open or grinding traffic. After 4 months, I couldn't be happier with the Fiesta. It is fun to drive, quiet, full of cool features, very comfortable. So far I have had no issues of any sort with the car and pretty much everything about it is better than expected. The Sync system with Sirius is terrific, working flawlessly over Bluetooth with my Blackberry. I have owned quite a few new cars and the Fiesta compares favorably with my Honda Fit and Toyota/Pont Vibe.

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3 out of 5 stars

Not reliable

cpearsall, 06/22/2015
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
6 of 7 people found this review helpful

I do not recommend anyone purchase this vehicle. Despite research that informed me that there were transmission issues, I went with good faith that the car would perform well, so I purchased the vehicle. It had 17,500 miles on it and the second day I had it in my possession, the engine malfunctioned - forcing me to pull over on the side of the road. I am not getting this vehicle again. If this happened on the second day I had it with barely any miles on it, I can only imagine what may happen months down the line. DO NOT PURCHASE. The specks inside the vehicle does not make up for the car breaking down on the beltway!

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4.63 out of 5 stars

Quiet, Comfortable and Fun to Drive

davep101, 08/12/2013
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
6 of 7 people found this review helpful

My Fiesta hatchback has 35K miles now. I am very happy overall with the performance and style of this little car. I drive mostly on the highway and get 42 mpg overall. I have the automated manual transmission and concur with the frustration some people have voiced. I spoke with a Ford mechanic about the design of this automated manual vs a traditional automatic transmission. It is apparent to me that there is a learning curve when it comes to driving this transmission. Dealers should be explaining to customers how this trans differs from a traditional automatic with a torque converter.

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5 out of 5 stars

Happy with this Fiesta since April 2011

Rick, 02/07/2018
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
5 of 6 people found this review helpful

I've read a lot of the reviews, most of which seem to have been from buyers early on. I have 103k on mine now and have not had any issue with the car. It is a loaded SES and has the automated six speed transmission. I get a combined average mileage of 36-38 mpg. At 30k I switched to Mobil 1 full synthetic oil and since then I have seen highway mileage on trips to 43 mpg. It has averaged better than 45k on a set of tires and is on it's third set now. I have ordered and replaced them each time with the same exact tires that it came with. I am happy with the performance and quality of the car and enjoy driving it. It drives and handles as good and as quiet now as it did new.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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