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Used 2011 Ford Fiesta Hatchback Consumer Reviews

3.8 out of 5 stars
98 reviews

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Cons
4.25 out of 5 stars

Still lookin' good

baron_bodissey, 01/14/2012
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
7 of 7 people found this review helpful

After 16 months and 15,000 miles, I'm still happy with my 2011 Fiesta SE with 6 speed auto tran. This was after an 18-year love affair with 1992 Mustang LX 5.0, so you can imagine the culture shock of a 1.6L, 120hp engine. In almost a year and a half I have had exactly one problem with the Fiesta -- a rear window weatherstripping came loose. The Fiesta is a slug off the line -- 35mpg in town makes up for that -- but once revs build it becomes downright zippy, it holds Interstate speeds just fine, and really likes corners. The auto transmission is quirky but most of the time is fairly smooth. The interior and exterior are in good shape so far. Oh, the clock is 2 minutes slow -- always.

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4 out of 5 stars

Love the design - not the transmission or starter!

fiestyone, 12/13/2010
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
11 of 12 people found this review helpful

I actually have an automatic & got it in Oct. after a month long wait! Up until winter hit in Minnesota I loved it. Very stylish, comfortable & quiet. I did a comparison with a Honda Fit before deciding on the Fiesta. The Fit just didn't have the get up & go that Fiesta did. Anyway cold weather hit & my Fiesta does not start well. I sometimes hear a grinding noise when starting. Twice now my car won't go into reverse or drive - very frustrating not being able to rely on your car when you need it - especially one with only 4,000 miles on it! What gives??? Also, doesn't feel the safest with roads that are part ice & part dry - wheels tend to throw the car around a lot.

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2 out of 5 stars

Nothing but problems with my Fiesta

Erin, 05/24/2016
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
13 of 15 people found this review helpful

I feel completely duped by the dealer and Ford. I bought my 2012 Ford Fiesta (auto transmission) in April of 2014. It was fine for the first 6 months or so, but started developing an increasingly apparent shudder of the transmission when I would start moving from a stopped position. I eventually took it in and they adjusted the computer. It was good for a while, but the shudder came back, so I took it in again and they adjusted some air seal which again made the shudder stop. A few months later it was back, and worse than ever. My father (retired certified auto mechanic) told me he didn't want me driving it; he was worried about my safety. I took my Fiesta in AGAIN, in November; this was about a year and a half after I bought it, and they replaced the clutch. Again, the shudder went away, and again, 6 months later it's back. Now I've had a wrench light come on and a message pops up on my display that says "Engine Failure, Service Now". So again, today I've dropped off this car for service. I've had this car for two years, and it's been nothing but trouble. I shouldn't feel like my 4 year old car is unreliable, but I do. I worry about long distance trips. Like another person said, I can't sell this car. I can't put another person through what I've gone through. I feel like I'm stuck with this unreliable POS until my load is paid off and I can trade it in for something better. Most likely a Honda. Ford has provided a very poor product to consumers and has done almost nothing but put bandaids on the problem, there is no real solution. So all of us suckers who bought these Fiestas are just out of luck. I will most likely never buy a Ford again. I don't even get a loaner vehicle from my dealer when my car is in the shop because they only give out loaners to people who bought NEW cars from them. Because I bought it used I don't deserve the same level of treatment.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.25 out of 5 stars

A sharp lookin' ride with MPGs to match!

mechanic80, 07/18/2011
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
5 of 5 people found this review helpful

Granted, it's only been the first thousand miles, but the fuel economy is fantastic. I drive almost exclusively highway and have been averaging over 45 MPG. The manual transmission is relatively smooth and I'm sure if I had gotten an automatic the power would be disappointing. The A/C adds a considerable burden to the no-where-near overpowered engine. I have to say that even in white, it's a sharp looking car (hatchback with graphics and tinted windows.) There are real issues, though, specifically the comfort and safety of the front seats. I hope I never get smacked hard in the rear (of the car!) because the way the headrests hit at the top of the head, I'd probably snap my neck.

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3.88 out of 5 stars

Well...it's a $16k car

mrj88, 01/25/2012
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
5 of 5 people found this review helpful

I've had my Fiesta for a year now and have enjoyed it overall. Love the styling and lime squeeze paint. Consistent 35mpg is great, and most importantly it's never left me stranded. Nice little car. Here's the *but*. While the car seems solid mechanically, there have been a bunch of little issues that remind me that I'm definitely not driving an $21k Jetta/Civic/Impreza/etc. Already had to have some loose items under the hood tightened down, weather stripping replaced, quirky door locks, and random squeaks/creaks that come and go. Nothing over the top, but enough to make me wonder if I should have paid a little extra to get something a little more "tight". Only time will tell.

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