Used 2011 Ford Fiesta Hatchback Consumer Reviews
Used Fiesta for sale
Lemon - Repeated Transmission Issues
Elizabeth, 07/27/2018
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
10 of 10 people found this review helpful
We have had this car for 7 years and it has been in for more transmission issues than I care to count. A few times a year, the entire transmission control module needs to be fixed, and this can only be done at a dealership. The dealership does it for free, but we still have to drop it off for the day. So, what do you do when you only have one car for the family, the dealership is not particularly close, and they don't offer a ride to your workplace because they say it is too far away (and it wouldn't help anyway because you have a young child who would need to be dropped off at daycare first)? Every time we take it in, they act annoyed. In fact, the moment we tell them we have a 2011 Ford Fiesta, they start acting frustrated because they are sick of having to deal with this issue. Never once have they let us borrow a car for the day. We have had to get a rental on several occasions, just to take it in. I will not be buying a Ford again - I realize that sometimes there are issues, but the fact that 3 different dealerships have been so unsympathetic to this problem is the real issue here.
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Powershift Automatic Transmission Failed
Arizona SunDevil, 10/04/2010
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
9 of 9 people found this review helpful
Lime Squeeze Green color is attention getting. Automatic transmission failed at 660 miles while on a road trip from Arizona to California. Transmission apparently is brand-new to Ford in the USA and Ford dealer in Riverside, CA didn't know how to fix it properly. Called Ford Zone Customer Service and filed complaint. A brand new vehicle should not required a complete transmission replacement at 660 total miles.
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No Complaints after 6500 miles
derickd81, 07/28/2011
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
14 of 15 people found this review helpful
Contemplated many cars before going with the Fiesta. Honda's Fit was a close second, but the Fiesta was much quieter at highway speed and gets better mileage. Took the Fiesta on a roadtrip from VA to ME last week, 2500 miles total mixed driving and got 39.3 mpg overall, A/C was almost always on too! Great mileage on backroads were I have gotten close to 50mpg! Front seats are comfortable even on 16hr trips! Back seats are fine for an hour or two, I'm 6'1" and don't mind. The auto trans is weird at slow speeds, but it is really a manual trans and shifts better than most people can shift a manual at low speeds, so with that perspective in mind it is fine, can't expect a slushbox-like shift!
Dual Clutch Auto Transmission Failure!!
talismanPHL, 09/27/2010
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
8 of 8 people found this review helpful
The PowerShift dual-clutch automatic transmission failed at 530 miles. The selling dealership (Camelback Ford in Phoenix) has no idea how to fix it - took it to another Ford dealer who said "the technicians haven't been trained on how to troubleshoot the problem, so Ford has authorized a new transmission installation. I do not want this car if the transmission failed at 530 miles - we drive long distances to Salt Lake City two or three times a month. Want my 2007 Nissan Sentra back - had no problems with that car outside of maintenance! Never buy from Camelback Ford - they're unhelpful and don't care about after-sale service. Sales Mgr tried to rip us off with added extras we didn't want!
Absolute garbage car
British guy, 09/28/2015
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
13 of 14 people found this review helpful
I'm not sure why the highlighted review indicates 4+ out of 5 stars. I bought this care used with 11.000 miles, previously owned by an 84 year old lady. It shuddered so badly that it would reverberate your voice when talking. It's shifting sounds like a tool box rolling down concrete stairs. It accelerates slower than the 18 wheeler I drive for a living. Please don't buy this car, it will be more than a regret and a gigantic headache.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value