2020 Ford F-450 Super Duty Crew Cab Consumer Reviews

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fam4life transportation, 02/22/2021
XL 4dr Crew Cab 4WD DRW (6.7L 8cyl Turbodiesel 10A)
4 of 5 people found this review helpful

So last year I purchased a 2020 ford f-450 in the last week of August, from crossroads Ford in Sanford NC, for my hotshot trucking company. From the start I have had the worst experience with ford. The most recent event was my on January 12, 2020 you truck in which I purchased less than a year ago has broken down. Turns out the truck has a faulty transmission and apparently after a lot of research this is common , so common that Ford is in the process of arbitration because of it. but instead of pulling their truck they continue to see these trucks to the public. today is now February 22,2021 and after 40 plus days and numerous phone calls where I was hung up on by the cooperate office (resolution center), told I would be called back and never called back and treated like a factory defect was my fault. I have almost lost my business because of this. To be a startup company and already be loosing my transportation account is a nightmare. The unprofessionalism of Ford is ridiculous. I will never Purchase another ford. I'm currently still without my truck.

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