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Used 2021 Ford F-350 Super Duty Consumer Reviews

4.1 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2021 F-350 Super Duty, so we've included reviews for other years of the F-350 Super Duty since its last redesign.

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Pros
Cons
5 out of 5 stars

Ford is top pick

Tony, 10/18/2019
2017 Ford F-350 Super Duty Platinum 4dr Crew Cab 4WD SB (6.2L 8cyl 6A)
3 of 3 people found this review helpful

Been driving Super Duties for 20 years with one brief brain fart when I bought a GMC Denali, only kept it for 30 days and went back to Ford

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4 out of 5 stars

Great truck with reservations

Mixed, 01/10/2020
2017 Ford F-350 Super Duty XLT 4dr Crew Cab 4WD LB (6.2L 8cyl 6A)
4 of 5 people found this review helpful

Love this truck. Only problem is that it seems to have a front end problem. At Interstate highway speeds (75) it has entered into a wobble that threatens to make the truck uncontrollable. Recovers at about 40 MPH. Sits at dealer waiting for a new front end dampener. No recall???

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2021 Ford F-350 Super Duty for sale near you
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5 out of 5 stars

Ford is top pick

Tony, 10/18/2019
2017 Ford F-350 Super Duty Platinum 4dr Crew Cab 4WD SB (6.2L 8cyl 6A)
5 of 7 people found this review helpful

Been driving Super Duties for 20 years with one brief brain fart when I bought a GMC Denali, only kept it for 30 days and went back to Ford

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3 out of 5 stars

O’l Infotainment “

O’l Blu, 11/16/2021
updated 06/03/2024
2017 Ford F-350 Super Duty Lariat 4dr Crew Cab 4WD LB (6.2L 8cyl 6A)
5 of 7 people found this review helpful

My 4th F350, a ultimate lariat. Great truck now but it took my Dealer 17 times to fix minor infotainment issues and recalls. One major thing ( safety ) they could not fix was the “death wobbles” in the steering. They followed Ford’s protocol; steering dampener, track bar bushings/ ball joints and tires but just a band aide. I got to the point where I did not trust it. Took it to a independent shop to get a alignment check print out and it was within fords spec , but I noticed the caster angles were on the low end of the spec. ( 3.9 L- 4.2 R) . I had the shop align the truck to 5.4L- 5.7R on caster alignment ( almost like my 2000 and 2002 f350 4x4’s still own) . Truck now handles with confidence pulling trailers going out to Texas hill country. I showed my dealer and service manager even test drove it. He is now doing the same service for other customer's trucks, that are problem child’s “. He could not reimburse me (not a Ford sanctioned repair) but has gave me a couple of free oil changes and one fuel filter change out. - Now on infotainment; I wish I had bought a XL truck without the big distraction screen that goes blank or starts showing the back up camera going down the road, can’t change radio stations , gone crazy GPS ! - But it’s ok now as my Ford dealer got it fixed right ( for now) - Panoramic Moooon roof;!! That thing busted to bits opening it . Dealer fixed it right and even got their window tinter to lay ceramic light tint film underneath side in case it does it again will try hold some of the glass chards flying down. I also got a small tube of Krytox to lube the gasket seals every 4 or 5 months. It works perfect now. DEF Tank; dealer replaced it and pump , (clean job) week later started leaking at pump seal. Dealer fixed it with another tank and pump, ( good thing I saved every recipt for Motorcraft DEF) dealer said Ford try’s to worm out of that too. *- Tip !!! Dealer told me to keep every fuel purchase recipt and write the mileage in case of fuel system issues. Ford will not cover this . ( contamination on fuel) and use genuine factory fuel filters, drain your fuel filter once a month and you will be fine. The sad part is my 2000 and 2002 f350’s have only been in the shop for repairs 10 or 12 times since I have owned them and the purchase price for both paid of them is not quite close to what I paid for this 17 f350. (Almost $72,000) . -If today I had do buy a new f350 it would be a XL without the big infotainment “ do-dads , vinyl seats and floor, as simple as Ford will make it! - now that will be one heck of a truck for what a truck is for. - Update - 5/ 23/ 22; Truck just turned 29,000 mi and now having the confidence to drive it in Texas where the cell phone don’t work.. Dealers have tried to offer me close to the same what I paid for it new. I am concerned ford extended warranty is going out in 1 year and the truck will become a infotainment money pit”.. I am looking at ordering a F350 Xl - 4x4 with no infotainment and 7.3 gas ($1.00 more gal for diesel) or a Ram 3500 Tradesmen..

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Terrible truck - diesel model

Theo krebs, 04/13/2021
2020 Ford F-350 Super Duty Lariat 4dr Crew Cab 4WD LB (6.2L 8cyl 10A)
6 of 9 people found this review helpful

Bought a 2020 F350 lariat in October of 2020. Since I bought it I have put 20,000km on it. Over that 20,000km, it’s been In the shop for 18 days total and counting. DEF system is flawed. DEF froze solid in-20 and the heater faulted. Went into limp mode. Waited til 0c and tried to fill and DEF system would not accept any fluid. Continual issue that still has not been resolved. Still cannot fill DEF. Blew a high pressure power steering hose. Dealership ordered wrong part. Finally got the right part and were missing an adapter. Canada didn’t have any adapters in stock. Had to order from US, no ETA on part at this time. It’s tough spending 100k on a truck, getting [non-permissible content removed] service( not ETA on completion, no spare vehicle ) and acquiring a lemon which you can only trade it at a huge loss. Never getting a Ford again.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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