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Used 2012 Ford Explorer Consumer Reviews

3.9 out of 5 stars
51 reviews

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Pros
Cons
5 out of 5 stars

Comfortable, Dependable SUV

JSell, 08/30/2017
2012 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
13 of 14 people found this review helpful

With 5 years and 45k miles on the car, I still have not ever had to do anything other than recalls/oil changes. This car cost me more upfront, but has been infinitely more reliable than my old Cadillac. This car rides great on long road trips and around town. Gets about 20 in town and 24 going 85 mph. Only downside of this car is that people drive slow when you're behind them because they think you're a cop.

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
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2.88 out of 5 stars

Explorer Quality is Poor

kvella, 07/17/2014
2012 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
33 of 38 people found this review helpful

Purchased a Ford Explorer in January 2012. Within three weeks started experiencing steering problems. Also had seat defects requiring repairs. Ford announced a recall for power steering defects in May 2014. Still fighting with Ford for reimbursement of incurred repair expenses. Interior quality is poor with fading and split seams after only 2.5 years. Overall disappointed with Ford's quality and customer service.

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2.88 out of 5 stars

Excieted at first but disappointed now

g2a2k, 02/13/2013
2012 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
7 of 7 people found this review helpful

The ride is extremely smooth and quiet, especially on highway. The Interior is luxurious with upgraded seats. Well engineered on this aspect. With that said, I've had nothing but problems with MyFord Touch system and it has gotten worse lately. It continually locks up and freezes the entire system to include climate control, entertainment, and telephone. It soon after goes into a never ending loop of resetting that only works part of the time. I have all but given up on using voice commands as the voice recognition in it is poor at best. Despite getting the updates and having it at the dealer numerous times, the problems continue.

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4.63 out of 5 stars

Love the new Explorer!

heymark, 03/31/2012
2012 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful

Previously drove Tahoes, last was 2008 LT. Tahoe is a great SUV, but wanted something smaller & less top heavy. Test drove the Ford and was impressed. After 6 months of owning, I'm still impressed. The ride is extremely smooth and quiet, especially on highway. I've not had the problems with Myford Touch locking or freezing, but have given up on using voice commands. Interior is luxurious with upgraded seats. 2nd row has cramped leg room. I'm 6' and briefcase barely fits between rows. Limited's features are awesome.

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4.75 out of 5 stars

Ecoboost Gas Mileage

bctrane46, 05/07/2012
2012 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
6 of 6 people found this review helpful

I love my new Explorer but the gas mileage is not as advertised. I would not have spent an extra $1,000.00 to get worst highway gas mileage than a V6 Explorer. I highly recommend the V6 verses the 2.0 liter ecoboost. After 2,000 miles and resetting my MPG counter after each fill-up I only get around 21 MPG on the highway at best. Combined mileage stays between 18 to 19 MPG which is ok but I am very dissappointed in the highway MPG. I know people with the V6 who get 24 to 25 MPG on the highway with their FWD Explorers. But we love everything else about the vehicle. It is a well equipped Limited and the ride is simply awesome and very comfortable. Go Ford, but drop the 2.0 unless MPG improves!

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