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Used 2012 Ford Explorer Consumer Reviews

4.0 out of 5 stars
48 reviews
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Pros
Cons
5 out of 5 stars

Comfortable, Dependable SUV

JSell, 08/30/2017
2012 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
12 of 13 people found this review helpful

With 5 years and 45k miles on the car, I still have not ever had to do anything other than recalls/oil changes. This car cost me more upfront, but has been infinitely more reliable than my old Cadillac. This car rides great on long road trips and around town. Gets about 20 in town and 24 going 85 mph. Only downside of this car is that people drive slow when you're behind them because they think you're a cop.

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
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4.63 out of 5 stars

Love the new Explorer!

heymark, 03/31/2012
2012 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful

Previously drove Tahoes, last was 2008 LT. Tahoe is a great SUV, but wanted something smaller & less top heavy. Test drove the Ford and was impressed. After 6 months of owning, I'm still impressed. The ride is extremely smooth and quiet, especially on highway. I've not had the problems with Myford Touch locking or freezing, but have given up on using voice commands. Interior is luxurious with upgraded seats. 2nd row has cramped leg room. I'm 6' and briefcase barely fits between rows. Limited's features are awesome.

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4.75 out of 5 stars

Ecoboost Gas Mileage

bctrane46, 05/07/2012
2012 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
6 of 6 people found this review helpful

I love my new Explorer but the gas mileage is not as advertised. I would not have spent an extra $1,000.00 to get worst highway gas mileage than a V6 Explorer. I highly recommend the V6 verses the 2.0 liter ecoboost. After 2,000 miles and resetting my MPG counter after each fill-up I only get around 21 MPG on the highway at best. Combined mileage stays between 18 to 19 MPG which is ok but I am very dissappointed in the highway MPG. I know people with the V6 who get 24 to 25 MPG on the highway with their FWD Explorers. But we love everything else about the vehicle. It is a well equipped Limited and the ride is simply awesome and very comfortable. Go Ford, but drop the 2.0 unless MPG improves!

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4.75 out of 5 stars

Explorer Limited in Naples

vinced, 02/28/2012
2012 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
6 of 6 people found this review helpful

I've driven the car for about 2 months. Overall I like the car very much. Was worried about the reliability with the reviews by the pro's. So far only issue is the My Ford Touch and Nav. I've had issues with voice command, some times does't work some times does't understand, some times system goes blank. This must be fixed with new software in March some time. The car runs great the engine has plenty of power and is smooth. The electronic steering is great and love the electronics overall. The power lift gate is a must and the rear power seats is excellent and eliminates the back of the rear seat controls, looks bettor. Controls LCD controls for radio, Nav, Air, and and phone-

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5 out of 5 stars

Update at 77k Miles Miles

John, 02/09/2016
updated 08/10/2018
2012 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
6 of 6 people found this review helpful

As of 77k, I've had some work done on the A/C system (stopped working right before summer thankfully). The AC compressor needed to be replaced. As of the replacement, the serpentine belt seems to be making engine noise, especially when idle. Starting to sound more like an older car. Brakes are also vibrating when slowing down and not as smooth as before. Had the rotors replaced. The Microsoft Sync system is substantially slower than my Toyota Sienna 2015; additionally, I'm beginning to loathe that the system only provides 6 FM/AM channels at a time, rather than the Toyota system that provides a list of all of my saved channels that I can scroll through. Towing works ok, but the electrical hook-up on the Explorer itself has issues. With no damage, the electrical hook-up for the tow hitch is only passing "lights on/lights off" information, but not lighting up my trailer's brakes or turn signals. I tested two different trailers on via the 4-pin hookup, and neither worked properly. The issue is with the pin on the car itself. Thus far, those are my only issues with the car. Explorer gets an avg 15mpg towing a 5x8 flatbed trailer. No issues as of 60k miles. Purchased new XLT with towing package. We used to pull a boat, trailer, etc. Spacious, like the seat folding options. No major mechanical issues so far. Sync entertainment system (Microsoft) is horrible. Have to switch between FM1 and FM2 to get a new set of 6 stations. INCREDIBLY annoying. Bluetooth connections always have to be reset. If you listen to podcasts daily, this takes an extra 2 minutes every time you get in the car. Climate controls take 5-10 seconds to load when you start the car. Cold/hot mornings you will be annoyed. Once you get in and start backing up, you can't get rid of the backup camera easily. We own a Toyota 2015 and you can store 20+ radio stations - way better. I am getting avg. 18 MPG in summer. 20 MPG in winter. Leather seats are Walmart quality quality. After minimal use, the passenger seat looks worn down and close to cracking. For a 40k car, I'd expect a little nicer.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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