Used 2019 Ford Expedition Consumer Reviews
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Drives great, poor quality plastics
In short, I will NEVER buy another Ford, or recommend one to a friend. Ford has the worst interior plastic of any car brand I have experienced. My air vents in the second row have broken 2 times in less than 2 years. Once repaired under warranty and the next time they were out of the 36,000 mile warranty. (most of those miles driven with no on in the second row). The plastic is cheap and brittle. Now I can't direct the air in the ceiling vents in the second row. The worst part is that the air blows so strongly on high fan that it shuts the vents. Can't get them back open without using a key or similar thin long item to get up in them. Can't get a finger in there. Then there's the sunroof that won't open. We have opened it 5-10 times if that. One day my son asked if we could open it for him, and the answer was apparently NOT. The tech at dealer told me there are plastic parts that tend to fail on the sun roof's tracks. NOT a good design. Good thing I don't use the sun roof much. And of course, the dealer won't cover under warranty because I have over 36,000 miles. The small carpeted piece that covers the folded down third row seat broke as well. There are about 6-8 plastic clips that hold this piece down. $1300 to replace this tiny piece! And then the big disappointment in Ford....they have known about a cam phaser rattle problem in this engine that has been produced since 2017 and they did not send us ANY recall. We were so used to it sounding like a diesel when it started that we didn't really pay attention any more. Then my brother-in-law was over and he asked why our truck sounded so weird when it starts. When I got it to the dealer I was told what the problem was and that Ford has KNOWN ABOUT IT! Well then, WHY NOT SEND OUT A RECALL TO FIX YOUR PROBLEM?? I was told that they had the ability to replace the cam phasers, but that there was not a software update available yet to make them work correctly. This has been happening in these engines SINCE 2017!! Get on the ball and come up with a software solution! ( it's apparently already available for the F150, just not the Expedition??)
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Switched from Suburban to Expedition Max.
Decided to look at Expedition Max after having 4 suburbans and 1 yukon XL. The ecoboost is a great engine and much more power than the 5.3 V8. Gas mileage is about the same but that's to be expected. 20 highway. The sport mode is fun and the seats are very comfortable. One thing you'll notice different than the GM product is the steering. The Expedition has a way more responsive steering. Panoramic roof is a great option. XLT with 202A package has all you need, including heated and cooled seats and leather.
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- MAX XLT 4dr SUVMSRP: $19,995In-stock online
- MAX Limited 4dr SUVMSRP: $25,255In-stock online
- XLT 4dr SUVMSRP: $28,988In-stock online
Mixed Results
The ride quality is really nice with this car, however.... The biggest issue has been; 1. headrest are so far forward that they create neck and back pain (even when adjusted back); 2. Automatic Cruise is ok but doesn't recognize slowdowns fast enough, if you use it in traffic you'll always feel like you are about to crash into the car in front of you (note I have this on other cars and it's not an issue) 3. Blue tooth audio quality is terrible, nobody can hear me. 4. Rear cargo room is not great with 3rd seat up (I am comparing this to my old Escalade which has a ton of room with the 3rd seat up.
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Smooth Ride
I picked up my new used 2019 Limited with 23,000 miles. I had a 6 hr, drive ahead of me it was great. So comfortable & quite. 65 MPH got 23.4 mpg. :) I looked at Chevs & Toyota and this trunk 2019 rating is up from pervious years and the newer 10 speed transmission was smooth. I did not like the motor stop at stop lights but is easy to turn off.
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Fantastic vehicle
This is a great vehicle. Yes, a few rattles from the timing chain or turbo wastegate but if you have it it’s covered under warranty. Other than that the vehicle has 60k miles on it now and zero other issues. New tires so far and that’s it! Hard to complain about that! Rides very nice. Utilitarian yet nice enough inside. 2019 model and it has most of the bells and whistles minus lane centering (it does have lane keep). Great car and I expect to get 100k+ miles without any issues at this rate.
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