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Used 2023 Ford Escape Consumer Reviews

3.5 out of 5 stars
33 reviews

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2 out of 5 stars

Ford quality has decreased significantly

Neecee, 09/10/2023
updated 01/05/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
35 of 46 people found this review helpful

Purchased a 2023 Escape Plug-in Hybrid in June and it’s been at the dealership for service more than it has been in my possession. There are rattling noises in the cabin, the FordPass App is not reliable (not accurate and extremely buggy) and the car feels like it was poorly manufactured. I am extremely disappointed in Ford. I owned a Ford vehicle since 2011 and it was a great vehicle until the interior water pump started leaking which caused me to purchase this 2023 Escape PHEV. This new vehicle is too new to have so many problems even if they are ‘only’ technical. I am looking into the Lemon Law and will be purchasing a different make of vehicle. Ford has lost a long time customer.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

ST-Line Elite blinds everyone

BlindedByTheLight, 11/01/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 17 people found this review helpful

Nice fast SUV (250hp in a small vehicle) but the lights are ridiculous. The signals light up entire intersections, reflecting every flash off all traffic light frames and signs. There can be 20 cars there but mine lights up the whole area to the beat of my signals and is so obvious. When just driving or facing other vehicles in intersections, people often flash their high beams at me. I flash mine back to show them that my high beams are not on. I’m embarrassed to drive this disco ball at night and if I had test drove it at night I wouldn’t have bought it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2023 Ford Escape for sale near you
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5 out of 5 stars

kaweka

kaweka, 10/16/2023
2023 Ford Escape ST-Line Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 7 people found this review helpful

the vehicle is amazing the power that it has has floored me. it is the ST Line. never in my mind did i expect all that this vehicle comes with. only one thing that [not a deal breaker] is the power window are not one touch for up/down. the driver's window is only one touch down [go figure}.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

A smooth operator

Nick, 12/10/2023
2023 Ford Escape ST-Line Select 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
6 of 7 people found this review helpful

Upgraded at my Local Ford Dealer (FORD DESJARDINS) from a 2019 SE Escape Awd with the 189hp 1.8 ecoboost engine. Decided to try the hybrid. and wow im fueling up maybe twice as less as before. Comfy seats (St-Line) and stylish red stitching with bottom flat steering wheel. Boiling hot heated seats if left too long. Sport mode is really mediocre, but i guess its something... Also hate how on sport mode it basically shuts the hybrid gas engine up every time you come to a slight stop... ANNOYING. Normal mode is by far the most convenient. Slippery is good in snowstorms/ice storms Eco? LOL Overall much more satisfied with this than my previous escape. The exterior is everything!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Horrible engine and trnasmission

Michael S., 08/23/2023
2023 Ford Escape 4dr SUV AWD (1.5L 3cyl Turbo 8A)
17 of 23 people found this review helpful

The interior is fine but it is impossible to drive this engine smoothly. I don’t know if it is the transmission or the engine but it not possible to drive it smoothly. Even made my some sick from the jerky ride. I wold stay away from this car.

Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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