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Used 2015 FIAT 500 Hatchback Consumer Reviews

3.9 out of 5 stars
25 reviews

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Pros
Cons
5 out of 5 stars

Give this car a chance, you won't be dissapointed

Shawn, 03/28/2016
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
19 of 19 people found this review helpful

The big deal with these cars are the value for the money. It's a very capable car when you maintain it and drive it responsibly. I drive my 15 pop with manual transmission 120 miles a day. At 19k miles I have had no problems. The car handles incredibly well on curvy roads, and it has adequate acceleration. I love flying buy more expensive cars on winding roads because they are over priced 2 ton behemoths! As a car guy who just came from a 300hp car, it takes some getting use to, but, once you realize how much better the mpgs are (36-40highway) and the handling improvement, it's actually more fun to drive than my 12 challenger. It has torque so going up bridges and hills is actually easier than other cars. The interior style is a great way to be received everyday. My car has a red and white interior and the wife loves it and anyone who rides in it loves it. Much better than the bland silver and black also rans from toyota or mazda. You will be surprised how much you can do with this little car. it's a hatchback so you can carry quite a bit when you fold down the seats. So in my opinion give these cars a chance.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

500 Turbo - anti-Yaris, anti-Fit, anti-boring.

Kirsten, 08/21/2016
updated 09/16/2022
2015 FIAT 500 Turbo 2dr Hatchback (1.4L 4cyl Turbo 5M)
21 of 22 people found this review helpful

The 500 turbo - slotting in between the non-turbo models on the low-end, and more powerful turbo Abarth model on the high end, is definitely a bit of a "goldilocks" fit for people interested in commuting. This is my second FIAT purchased new, and I'm generally pretty pleased with the car. My one modification is the exhaust system like that of the Abarth - a loud, open exhaust. This car will turn heads because of the sound - in a good way (it doesn't sound like a fart-can Civic from Fast and the Furious, but more like the sensational Alfa Romeo 4C). In any case, this car is a competent handler once you get used to the high-riding seats. It's easy to drive in stop-and-go traffic with simple hydraulic clutch that has nice progressive engagement, and a snappy five-speed stick with fairly close ratios. If you're nice, this is a car easily capable of beating it's EPA ratings, especially on the freeway, where I've seen averages approach 45mpg. And even if you're naughty, you're still going to struggle to do worse than 25mpg city which is great fuel economy for a turbocharged car with a close-ratio gearbox being driven inefficiently. With the seats folded you're going to be able to carry plenty of groceries, and even with them up, you can fit luggage for two on a weekend getaway. Yes, the newer Fiats can stream audio over bluetooth and have infotainment stuff, but that's not the point of this car. What this thing is is simple: it's the cheapest performance-oriented turbo car for sale in the US, and it's a real driver's car. Your money is buying not just the 240,000rpm turbo which pushes 15-18psi of boost, but you're getting a forged crankshaft and pistons, with oil sprayers to keep those pistons cool. You get twin intercoolers, an upgraded transmission, and the most notable thing - upgraded brakes (bigger rotors, performance pads). The brakes are among the grabbiest and firmest you'll find in anything for sale for less than $40,000. They are probably the best brakes, period, on a car that stickers for < $20k. All of this makes for a compelling little car that wants you to be happy and have fun. If you look at a grey Yaris, or silver Fit and think that cars like that are a punishment, this is the car you want. It's a pitbull puppy that wants to tear the face off of your coworker's Fiesta. It wants you to take the backroads and have a laugh. It doesn't take itself too seriously, and reminds you to live life and have fun. Now, a final word about these cars: in the same way that they're not boring Honda or Toyota products in the ways mentioned above, they are very Italian in one other way - they need a little TLC. Mine has had a few little things (power window motor needing adjustment, bluetooth software issues) dealt with under warranty. If you look at other reviews, people seem to lose their cool about this stuff, which is unfortunate because it can happen with any car. Especially if you decide to buy a turbo car (any turbo car, not just a Fiat), be aware that maintenance matters a lot more, as does paying attention to things like fluids. Turbo cars like the Fiat may use a little oil (consume, not leak) between oil changes - it's a good idea to keep an eye on it. The sticky Pirelli tires that come on this car from the factory aren't going to last 50,000 miles like the crappy eco tires on the Yaris. But if you love cars, and are willing to spend a little extra effort and patience loving this one, it's get to to 50,000 smiles, guaranteed. update 02.26.2018: my car has not had any significant mechanical faults, but I have had two dealership visits for warranty-related service. The first replaced a leaking radiator hose; this is a fairly common issue with these cars. Not a big deal, just got it repaired and was on my way. The second was an ECU electrical fault whereby the car was throwing check engine lights repeatedly for misfires, etc., when there was no actual mechanical fault. They reflased the ECU after doing a lot of diagnostics to rule out any mechanical problem, and no mechanical problem was found. Fiat service does great work, and they do it efficiently! Beyond that: new tires at 21k miles and 41k miles. New front brakes (wear related) at 37k mi. New spark plugs at 32k mi; really important for a turbo car. Given that it's a performance-oriented car and I am driving with high performance tires, slotted brakes, etc., this car has been really cheap to maintain. :) 2020 update: Just shy of 90k miles now, no major issues to report. Like any turbocharged car, it is important to keep an eye on the oil level (I check it every 700-1000 miles) and top-off as needed. No leaks, no breakdowns, no major issues. The factory-installed battery was replaced this year; it lasted about 5 and a half years from the date of manufacture, so no complaints there. 2022 update: This will be my final update of this car, as I sold it in August. When sold, it had some 120,000 miles on the clock and was still running the original clutch, which I would say is fairly impressive for any car. The vehicle had no major mechanical problems of any kind in the time I owned it and was still blowing cold air on the original A/C and coolant, still rubbing the original radiator, transmission, power steering, belts, etc. The only fault it had developed by the time it was sold was a persistent airbag light related to a failure of a sensor in the seat or seatbelt latch. I had elected to purchase a new vehicle by the time this happened and didn’t end up fixing it, so I’m not sure what it ultimately cost. Nevertheless, my time with this car was mostly free of problems and entirely free of major issues. I can recommend it as a daily commuter car for the kind of person who is okay with checking their own oil and maybe doing maintenance like brake pads, as the car did go through three sets of brakes in the time I had it. It was a good car, never stranded me anywhere, and though I’ve moved on to a bigger and faster roadster, I’ll miss the character this little Fiat had and that crazy turbo soundtrack. While everyone told me it would be unreliable, I feel I’ve proven that to be false and have no regrets about my ownership experience. I even got a pretty good sale price for it, considering the mileage. Definitely better than the Yaris. Thanks for the smiles, Fiat. <3

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great LITTLE Car

Curtis, 04/20/2016
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
29 of 32 people found this review helpful

If you looking for a sports car this is not what you want. The 500 is efficient, easy to park and peppy with the 5-speed. Plenty of room for 2 and I am a big guy. This little car brakes and drives well. It was not built for acceleration so even with a 5-speed is not fast but adequate. My last car of this size was the Ford Fiesta ST which was more cramped had a horrible ride quality although much faster. The car seems to perform better on premium grade fuel. At a 10 gallon capacity on the tank it will not break your wallet to by better gas and performance is much improved. I had a hick up with the blue tooth system in the car after the install of Apple 9.3 on my phone. I just disconnected the battery cable for 10 minutes and the system reset itself. If you want fun and style this is a great car. Space is limited for more than 2 adults and so is storage. If you need a small car for mostly in town use this a great choice and 2015 brought some great improvements to the dash and radio. I average 36-39 MPG all the time as stated this using premium fuel.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Charlie Brown

Joel Rice, 02/06/2016
updated 08/08/2017
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
43 of 49 people found this review helpful

Last I posted was back in 2014 when I bought the fiat 500 pop for $17,000. Three years later I still have He same love/hate relationship with my car. Let's talk about the cons first, 1. Cup holder are not practically laid out in the front of the car two large drinks cannot sit next to each other. 2. Car feels a bit under powered, however if you drive the automatic in the standard mode it does much better! You can buy the Abarth and have more power, but if you have a pop like me just switch from auto to the standard mode and you will be fine. I tinted my windows to limo tint, it makes a huge difference in the summmer! I don't have to run my AC on high, which allows me to conserve on fuel. Let's talk about the positives! 1. Small and economical I can park anywhere I want, people let me in to traffic because I'm small, and people like to smile because they think the car is cute. 2. There are many color options, and this car is customizable for those who like to tune their engines and lower their cars. 3. Gas mileage is decent I average anywhere between 28-34 depending on where I'm driving and the conditions of the road. 4. Maintenance, is awesome the only things I have replaced on my fiat has been the battery, left headlight and left tail light. In three years that's pretty good! I use full synthetic oil, and only put cheveron gas in my car. 5. Room in the car is enough for daily life, I wouldn't say the car is family friendly for those who have larger families, however my wife, daughter and I fit in here comfortably. I hope this helps you in deciding if the fiat 500 is a good juice for you. I'm glad I bought mine, and I would do it again!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Fun, Fast enough and my Favorite

Jay Denver, 04/24/2019
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
14 of 15 people found this review helpful

I have had my little FIAT 500 Pop MANUAL trans for nearly four years. Bought it Sept 2015 when the 2019 came out and bought it NEW for $12k off the lot. Now Have 22k miles and nothing but oil changes and tires rotated ( a MUST ). Only CON would be if you want proformance then must use PREMIUM gas! I live right next to a 75 Max speed interstate. In exchange for premium gas- My little Fiat is at 75mph at the end of the on ramp. I finally backed off when I topped 90mph so I really do not know where it maxes out at. And at normal highway speeds of about 80mph I get well over 35 mile per gallon. Yes it have pretty simple controls but much safer to drive that way! My only complaint is that at 22k miles I am due for some new tires. ( probably from screeching my tires in some tight corners having so much fun driving it!) Now as all the reviews have stated- drastic loss of power in the AUTOMATIC trans. But you will find that in most automatics. Now those of you that want to question my experience in reviewing this car? I am almost 60 years old and have owned dozens of cars. My first being a V8 FORD with 3 on the column, a Hemi Dodge Charger, a Corvette, a Datsun 260z ( yes, 260 for those of you that know the difference) an MBG, a couple of TR6's, and every brand of work truck out there. I have a few dozen miles driven as in cross country several times Tucson to NY and Florida,to Anchorage Alaska and back twice. And this little Fiat is still my favorite!

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5 out of 5 stars

Everyone needs a fiat

Ralph, 05/20/2016
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
13 of 14 people found this review helpful

I rented one a year or so ago for an 800+ trip. I really liked how it handled and the gas mileage was awesome. So I saved up and bought my own.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

The little car that does.

Chris K, 09/06/2017
updated 03/17/2022
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
7 of 7 people found this review helpful

In city traffic it is small enough to avoid obstacles, and handling on the sharp curves of country roads is notable. It is more than just a case of economy, it's actually sporty and fun. Sure the 100hp engine will need you to do a bit of shifting to keep up, but exercise is good for you. In the winter snow of upstate New York, the car got me to work sometimes even before the plows cleared the roads. It's no match for AWD vehicles, but an experienced driver can go far with the manual transmission. Now at over 55,000 miles, it still rides nice, the exhaust pipe needed repair, and occasionally the rear brake pads stick, which a bit of WD40 in a timely manner corrects. Reporting in at 57,500 miles, driver's door outside handle front hinge broke. Being that the back part is what opens the door, I'm not in a rush to get it fixed. Otherwise, in the New York snow, it handles good. On the winding country roads, the 500 makes the twist in the road swiftly and safely, like a more expensive sports car.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Great little car

powell4665, 06/29/2015
updated 07/01/2016
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
10 of 11 people found this review helpful

I was looking at another car in the used car section of the Fiat dealer. I liked the way the Fiat looked so decided to give it a drive. Turned out I really liked this cute little car. So bought it that day. Red with automatic transmission. I can see where some of the interior parts will likely not hold up well, but for the money and styling, I think it's a great deal. I don't really drive a lot anymore and this is really perfect for me. Comfortable, peppy, and fun to look at. This is a follow up to the review I did last year. I have put about 7000 miles on her, like I said I don't drive much and she is still doing great. I really have no complaints at all about this car. We even traded in our Mini for the 500X and we love it as well.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Ciao Bella

Bapa Fazio, 12/01/2015
updated 07/09/2018
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
6 of 6 people found this review helpful

Inexpensive fun transportation. Replaced a 92 Miata with this and it's as much fun to drive. Not a lot of pop in the pop but I smile every time I drive it. Lots of front seat room; rear seats comfortable for kids only. Good manual transmission. Short turning radius. Small for city driving and rides better than expected on the freeway. I like the styling, not a typical boring low end car. Only have 3000 miles so I can't speak about reliability. Update: 15000 miles. Reliable so far. Still makes me smile and lots of fun to drive. Resale value is poor but if it functions like this for 8-10 years it was a steal.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Fiat usa is not customer friendly!

Gabriel Castillo, 01/19/2016
updated 02/22/2016
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
18 of 22 people found this review helpful

I bought my 2015 fiat 500 pop six months ago from Car Pros Fiat of Renton, that's when my troubles started... at the first rain I found out that my car has a leak, car did not have even 500 miles when I took it to get serviced, in staid of giving me a new car they repaired it, and this is only the beginning.... stereo problem, done the software update no changes, had the engine check light that went on, the heater takes 20 MIN to defog at full power, driver seat latch sticks and now another leak. The car has only 3030 miles and it has been repaired 6 times. Till this moment Fiat USA and the dealership is still giving me the turn around. After a months of calling and sending emails, I finally got an answer from fiat acknowledging that there is problems with this car and they offer an extended warranty... really you think I will keep a car with so many problems. Now I found water again in the back of my car, it's three times now. THE WORST CUSTOMER SERVICE EVER .... DO NOT BUY FIAT

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

2015 FIAT 500 Pop (1.4 l gas, 5 Speed Manual)

reviewer83, 03/11/2015
updated 09/25/2017
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
19 of 24 people found this review helpful

With a comfortable, well designed interior, excellent handling characteristics, and 40 MPG even without any hybrid technology, this is probably my favorite little car that I have ever owned. It fits myself, my wife, and my daughter’s car seat with ease, even being so small, and still has room for our stuff if we are reasonable about what we bring with us. It also has excellent technology for its low price. It is easy to stream my Apple Music subscription or my Google Maps directions to the stereo using Bluetooth. Unlike many other, even larger, vehicles, it is almost as if this car’s interior was designed with actual human occupants in mind, as it has plenty of drink holders in convenient locations, and all interior controls are easy and convenient to access while driving. In short, this car is an absolute pleasure to drive, whether on a short drive around town or a long multi-state freeway vacation. Unfortunately, it is not, and has never been a reliable vehicle, which really ruins a lot of the fun of owning it. The clutch pressure plate snapped and the car had to be towed to the dealership to have the clutch replaced within the first week of buying the vehicle new. The clutch is not sufficiently covered by warranty as a so-called “wear item,” but mine was replaced at no charge. The transmission developed a nasty grinding noise when shifting gears and the entire transmission had to be replaced before the first oil change. The car now has a problem with surging in speed when in first and second gear, that the dealership was unable to fix and says is “normal for this vehicle.” Trying to control something that surges in acceleration like a bucking bronco through parking lots is not fun.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

My Fiat 500 Pop

Kristen H, 05/18/2016
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
7 of 8 people found this review helpful

I bought my Fiat new in 2014. I have had it ever since and it now has 30,200 miles. I have had no problems with the car. It has been wonderful for gas mileage, easy to drive and park.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Perfec t little car

frankbq, 01/22/2015
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
4 of 4 people found this review helpful

We have driven this little Italian car and we just love it very reliable no problems at all just gas and oil change, very good on gas confortable city car.

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4 out of 5 stars

Sufficient, efficient, and cute!

RoniSue Lee, 08/03/2018
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
4 of 4 people found this review helpful

I drove a mini-SUV before this, and it seemed ridiculous to cart that much vehicle around just to and from work (7 mi. each way). I went "minimalist" with the Fiat Pop and I love it, so far! I get twice the gas mileage, I love the big windows and having such a great view of the parameters of my car. I'm 5'1" tall, with very short legs. This car fits me well, but there is a lot of leg room to work with for those who are taller. I have planned a couple of large events, and everything I needed, including two coolers worth of food, fit in the back, with room to spare. I love fitting into tight parking spots with ease, and I love the look of this little car! NO REGRETS, truly! I will offer these considerations for others, though: the ride is noisy compared to my SUV which offered a nearly-silent ride, I have to turn up my radio to hear it over my AC, the road, etc., and making phone calls on bluetooth is ok, unless I'm on a really noisy road and blasting the A/C, then I have to really turn up the phone volume and yell a bit, to have a clear conversation. The tools for tracking trip miles, setting the clock, etc. are not intuitive, and the owner's manual is only minimally helpful for these. I see what professional reviewers mean when they say this car isn't as "powerful" in it's normal mode as other cars, but I don't need a crazy amount of power. Mine drives fine on the freeway, and if there's heavy traffic and I feel like I might need to do some extra lane changing, passing, or maneuvering, the "Sport" mode gives me everything I need. I like getting great mpg, so I only use that when I'm in heavy freeway traffic. Otherwise, the car drives comfortably enough for me at 65 mph without Sport mode. When I shift from reverse to drive, after backing out of my driveway, I have to give the car a second before I accelerate or I will sometimes get a slight delay when I hit the gas. It's not bad, and I've adjusted to this, it's just something to note if you're a demanding driver who can't wait a second. I'm truly happy when driving this little car, I gladly choose it over the bigger gas hog I used to drive, I love the eco/minimalist values it fits with for me, and I'm happy to be seen with it, even at work where people are judged by such things. If you want a tiny car, you're a safe driver, and you like keeping things kind of simple, get one of these! I have no regrets!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4.75 out of 5 stars

My fourth Fiat 500...

sruczko, 08/31/2014
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
36 of 53 people found this review helpful

I've owned four 500s since the model was introduced in 2012. Started with a Pop, went to an Abarth, then to a Sport, and am back in the fold with a new 2015 Sport. Subtle refinements to the 2015 are much appreciated, especially the new electronic instrument cluster. I have owned way too many cars but I think the Fiat may be my favorite all around vehicle. FUN to drive, wonderful design inside and out, frugal with fuel, easy to maneuver and park, great driving position and sight lines. Get the Sport model, engage the "sport" button, and enjoy one of the best kept secrets in the new car market.

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5 out of 5 stars

Get the Turbo if you want a little pep!

Neal, 06/04/2016
2015 FIAT 500 Turbo 2dr Hatchback (1.4L 4cyl Turbo 5M)
3 of 3 people found this review helpful

Cool little car. Perfect for in town and work commutes. I'm married with no kids and our other auto is a mazda CX-5, so storage or backseat space aren't an issue for me because I can take the Mazda when I need it. If the Fiat will be your principle vehicle I suggest giving some consideration to your stuff and people transporting needs, as it's not equipped for much. Having said that though, I'm a big dude who is high waisted (long torso and short legs :( and I fit just fine in the front seat. Also, I recently gave my teenaged niece and her two friends a ride across town and they said it they were fine. I wouldn't plan on stuffing full grown adults back there though. The 500 offers three power/speed levels: base (101 hp), turbo (135hp) & Abarth (160hp). I tested all three and found the Goldilocks fit with the midlevel turbo. It's speedy but not as noisy or tightly wound suspension-wise as the Abarth. Some days I wish I'd bought the Abarth, but then I quickly remind myself I'm not 25 anymore and can get a speeding ticket almost as easily in the Turbo. It's definitely got pep, and as I understand it, is the same drivetrain as the Abarth, just detuned for 25 fewer hp. Bluetooth and HVAC systems work well. The Beats stereo system isn't quite as powerful as I expected, but it sounds great and again, I'm not 25 anymore, so extra loud music with extra thumping bass probably isn't good for me anyway :) As sub-compacts go this thing has plenty of personality. If you're in the sub-compact market, definitely check out the 500.

Performance
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Fiat USA is NOT customer friendly!

Doug at, 12/27/2015
2015 FIAT 500 Lounge 2dr Hatchback (1.4L 4cyl 5M)
15 of 22 people found this review helpful

I bought my Fiat 1 year ago. I love the little car! But Fiat is not customer friendly. On 8/27/2015, my engine blew with 28,000 on the car. It took over a month to get it repaired and back to me. Three days later, I gave it back to the dealer, as it was not fixed. The 2nd engine blew. 3 months later, they gave me my car back. The upper management will not contact me. They continue to tell a CSR my options. 1/3 of my ownership has been in the shop, and they don't care. Buyers look elsewhere if you want support. My case number is 28015096.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

Fiat USA is NOT customer friendly!

Doug at, 12/27/2015
2015 FIAT 500 Lounge 2dr Hatchback (1.4L 4cyl 5M)
6 of 15 people found this review helpful

I bought my Fiat 1 year ago. I love the little car! But Fiat is not customer friendly. On 8/27/2015, my engine blew with 28,000 on the car. It took over a month to get it repaired and back to me. Three days later, I gave it back to the dealer, as it was not fixed. The 2nd engine blew. 3 months later, they gave me my car back. The upper management will not contact me. They continue to tell a CSR my options. 1/3 of my ownership has been in the shop, and they don't care. Buyers look elsewhere if you want support. My case number is 28015096.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

FIAT Customer Service is awful

Vanessa, 04/23/2017
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
3 of 7 people found this review helpful

THIS REVIEW IS EXCLUSIVELY FOR FIAT CUSTOMER SERVICE. I had the worst experience with a certified FIAT dealership, LITHIA Dodge in Las Cruces New Mexico, 2 hours away from where I live, for a safety recall on the clutch on my perfectly functioning car. The awful service caused my clutch to fail completely. It left me stranded on the highway miles from home. I had to push it off the road and have it towed to my house. We fought with FIAT to have it towed back, possibly to another dealership, but FIAT instead towed it back to the same one. It took 2 weeks after that to have my car repaired. Two week of calls with no return calls or information from FIAT to know what was going on. We gave them phone numbers and email, but it was my husband and me who had to contact them to get ANY information. The case manager misrepresented some information, that our case was going to be escalated and that never happened. Nobody cared that I lost three days of work without pay and initially they told me that I could rent a car and ask for a "possible" return. The customer service is plain awful. I hate to say it, but I regret buying a FIAT. I used to love my little car, but now I can't trust it anymore.

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5 out of 5 stars

Love this FIat

Penny White, 05/19/2018
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
1 of 1 people found this review helpful

Fun to drive, minimal maintenance, great for parking (small), affordable.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Above and beyond

Cyndi, 07/01/2022
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
1 of 1 people found this review helpful

I love this car! It drives so well and has exceeded my expectations. Retro vibe, awesome car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Baby Blue Purrs

Baby Sis, 06/13/2023
2015 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
0 of 0 people found this review helpful

This car is so small that it fits in any spot and takes inexpensive gas and moves like the wind on the highway!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

look elsewhere for engaging, fun ride..

Ruben, 08/21/2017
2015 FIAT 500 Turbo 2dr Hatchback (1.4L 4cyl Turbo 5M)
0 of 2 people found this review helpful

rented this car over a weekend and drove through windy roads and highway. it was an utterly uninspiring ride. the engine was barely able and had noticeable turbo lag - like GTI's of old. handling was disappointing with heavy roll in turns and serious understeer. the manual transmission / clutch pedal felt like sponge - very imprecise, very little feedback, not the least reassuring. i had high hopes that this would be at least a fun ride and it turned out to be incredibly uninspiring. should have kept my faithful MX-5 NC...

Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Report Abuse
5 out of 5 stars

Best car ever

Sandra Giannato, 06/04/2017
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
0 of 1 people found this review helpful

I rented one during Christmas and really loved the car so I tracked one down same year and color

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

ILove my 2nd Fiat

JJ75252, 03/28/2018
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
0 of 1 people found this review helpful

I enjoyed tbe first Fi at 500 pop so much I bought a second.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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