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Used 2020 Dodge Journey Consumer Reviews

4.0 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
5 out of 5 stars

Better than expected

Bryan, 03/05/2024
2018 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Journey has been very reliable, good performance comfortable and very affordable

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my journey

Jarrp, 11/12/2024
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful

My journey has 250k kms in it 2018 crossroad awd. And I've probably spent the most money on tires. Some strut repair due to my gravel driveways having potholes that's about it

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Dodge Journey for sale near you
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3 out of 5 stars

no trunk space

christine s, 09/02/2018
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
5 of 15 people found this review helpful

dont try to go shopping with kids you wont have no space to put anything and the 3rd row seating no leg room

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

New car is nice. dealership not so good.

pete, 08/31/2020
2019 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
3 of 9 people found this review helpful

So far the car is pretty good. No failures, but it is a new car. Auto shifter doesn't seem to work that great when going down steep inclines. Dealership jumped the price after I settled on a price, then they fired the salesman. If nothing breaks in 5 years I'll rate it higher.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

No conspiracy, just a one star car.

Stockton350, 08/24/2021
2020 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 9 people found this review helpful

I drove this car for three weeks through the South, climbing through the Smoky mountains and heading back up north through interstates. Overall, it's probably the worse suv I've ever ridden. Poor handling, poor suspension, slow acceleration, terrible fuel economy. Just cheap and poorly designed. Who puts a v4 with a four speed gearbox in a three row SUV?

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