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Used 2017 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A) Consumer Reviews

3.6 out of 5 stars
7 reviews

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5 out of 5 stars

Not a Sports car but fun with room for a big dog.

R.J. Williams, Republic, MO, 05/31/2017
Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
46 of 46 people found this review helpful

I have to go down and pay my auto tax today. Ouch. But I have to say that I enjoy driving this car as much or more than any I have bought including sports cars. Oddly, it is a car without much of a rating because of early problems, especially with brakes until they increased the rotor and brake pads and because will it has been around for a long time as far as the car world is considered. The first production sales were in 2007 with only a few minor changes. Also, not real good in the front side crash test. Hit em head on, I guess. I like the power to weight ratio of the V-6 the better suspension of this model combined with AWD. It makes a difference in cornering and curves as I found in my test drives. Definitely, not a sports car but enjoyable to drive with some cargo room. I do not like where they placed the battery, but guess they ran out of room. I do like all the hidden cargo compartments. After a month no rattles and seats are comfortable. Not as good as the wife's space age seats in Nissan Murano, but good. I just like the car for some reason. (Review-Dodge Journey)

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
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4 out of 5 stars

First Dodge Purchase

Christine, Des Moines, IA, 06/10/2018
updated 01/26/2024
Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
15 of 15 people found this review helpful

I originally went to the dealership with the plan to buy a new Jeep. After test driving a few models (Patriot, Latitude, etc), I was not happy with ride, comfort, or interiors. My price point also kept putting me in the 4cyl Jeeps. I have previously owned a Chevy Blazer, and a couple Jeep Cherokee Sports. On a whim I decided to test a new 2017 Journey Crossroad AWD. I was pleasantly surprised. After 9 months of ownership, I am still satisfied with my purchase. Only a few things bother me, and they are pretty minor. It is a basically ugly vehicle, except for maybe the "boss" looking color (black) on the front grill package of my otherwise light gray (silver) vehicle. It is slow to warm up, even in the summer, and the heating and air conditioning take a while to get going too. Another thing I miss is daytime auto-running lights, I have to turn on the headlights if I want headlights during the day. Also this vehicle is manual open on the liftgate (no click to open on the fob). Things I like are the roominess of the front seat area, and plenty of rear space, especially with both rows of seats folded down. Accelerating this V6 is fine for my driving style, and quick acceleration when needed was adequate, like for merging in to heavy traffic. Highway driving I average about 25mpg at 70 mph. On cruise, it gets a little better. In town, suburb driving around 21 mpg. I like the somewhat basic electronics pkg. I don't need navigation, or computer, or a backup camera. I do enjoy the surius radio, and bluetooth, although the latter I rarely use. This is the first AWD vehicle I have owned, my previous vehicles all being 4WD switch on the fly types. I was a little aprehensive about the AWD, but my first winter in the upper Midwest (Iowa) I had no problems getting around in the snow. Dodge has done a good job winning me over, before this purchase I had never considered this brand. Update: June 2019. Still own this vehicle. Still agree with above. The only thing I have discovered with the heating/cooling of the interior is to choose only one area to heat or cool. Trying to do floor and dashboard at the same time seems to tap the system. Heating one choice at a time brings faster cooling or heating to the desired area. I have had no maintenance issues. Still like the roominess and basic package (less things to go wrong). I would recommend purchasing this vehicle. Update 1/25/24: I still own this vehicle. Now has 83K miles on it. Just recently had to replace one of the rear wheels bearings. Other that I've had no issues. I have come to realize there is a bad blind spot caused by the windshield frame where it meets the driver and front passenger side doors. I have not been able to always see a vehicle coming from the left or right, especially at 4-way stops. This is caused possibly from the airbags that may be located in the frame (?). I also stated earlier that I didn't need the back up camera, but the vehicle is large enough I do wish it had one now. Overall, I still like the vehicle, reliable, roomy, low maintenance.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Worst vehicle owned

Brandy Fenner, Dillsburg, PA, 09/20/2017
Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
23 of 32 people found this review helpful

Bought a all wheel drive crossroad brand new in January 2017. It has been nothing but problems since! Dash had a clip break in it, transmission leaks yet was told by the dealership it is not leaking and leaks are covered under warranty just not seaps. We have pictures of the transmission leak to prove it does leak as well. Then a wheel sensor has gone out also. All this within 9mo of owning the vehicle, and all I'm told is at least it's covered under warranty! As of now the vehicle sits and isn't driven and still paying a loan for a vehicle i can't drive for the fear something else major is going to break or go wrong! Not a safe vehicle to travel my children around in! Would I recommend this vehicle to anyone? Nope I sure won't!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Dodge journey 2017

Melissa Rasnake , Tazewell, VA, 05/22/2019
Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful

I had my dodge for over a year now just now having problems but it was used so that go with used vehicles . it going to the dealership tomorrow still under warranty hope it still cover but still i would go out tomorrow and by me a new one i didn't wont a dodge when i got my dodge i was looking more to a Tahoe but the dealership ask me if i had every thought about one well i am so glad i try it .It had everything we was looking for three seats and room and not big and cheap on gas

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

piece of crap dodge

mike, Dayton, NV, 07/25/2021
Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
4 of 7 people found this review helpful

the car suffers from bad parts like the rack and pinion system fails around 80,000 miles causing the car not to steer to the right accidents will happen, this is $ 3200.00 to replace not under warranty, battery will die in the first 2 years because of location expect to pay around $500.00 to replace, all 4 struts fail and leak around 25,000 miles expect to pay $ 1400.00 to replace

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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