Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
Review
Purchased new and if I exclude dealings with the dealership service, very satisfied. Dealership service (2 dealerships) are incapable of diagnosing problems, can't do anythig right the first time and never give a straight answer. If Chevy could sell Tahoes with service packages NOT performed by the dealership service departments they wouldn't be able to keep up with demand! Whats gone wrong with the Tahoe since my new purchase: 1) minor cosmetics fixed under warranty (middle window trim & front door interiror handles - chrome peeled). They never could diagnose a slip joint noise/problem until I researched online and told them, by then it was 1 month out of warranty & I paid $1,275 to repair. 13 months later the same problem and was told "whoever installed it didn't lube!", it was the dealership & it was 1 month out of repair warranty!!! Prices went up in 13 months and an additional $1,350 got it fixed; I made sure it was lubed (crawled under and checked before I drove it away, service rep wasn't happy with me but at that point I wasn't too concerned with edicate). One other warranty claim that didn't get covered was the clock spring (part in the steering wheel that connects all the conmtrol buttons). Started intermitent failing around 1 year and everytime I go to the dealership they could reproduce - I asked them to drive it, set cruise control and operate the radio. The service reps response was "you can't expect us to drive your car for a radio problem!" Needless to say after warranty expired I researched and found GM had 3 different suppliers of clock springs and 1 was susceptable to failing (the one I had). I went to the dealer, told them to replace it and they wouldn't without diagnosing first. 5 trips later and another $1,400 they replaced the battery, some electronic part and finally the clock spring. The only reason they replaced theclock spring was that I (for the first time) got really mad at them and I'm not sure if it was my physical size or that fact that my voice carried all the way into the showroom floor (loaded with potential customers) but they finally agreed to change it. Once changed I've had no problems with my steering wheel buttons. There have been a few other service competency issues and I am actually releived that the car is out of warranty and I get it service/repaired at local shops when needed. After 10 years I checked out new car prices and decided just to keep this and plan any repairs as needed. Just had the plastic badges on the rear (spoiler, pillar covers, licensce plate frames) all repainted due to clear coat chipping, no issues with any metal body panels, only the plastic ones. Paid for the headlight lenses to be polished and UV coated (look better than new) and looking now for a drivers seatcover & foam, interior front door handles (chrome peeling again) and dash (cracked plastic). Once I get these cosmetic issues fixed it will look new again. On a side note, a year ago I started toweing a 5,500 lbs travel trailer. It doesn't like hills but handles it very well.