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Used 2014 Chevrolet Impala Consumer Reviews

4.2 out of 5 stars
51 reviews
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Pros
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5 out of 5 stars

Impressive Impala

MJB, 10/16/2015
updated 04/25/2016
2014 Chevrolet Impala LT 4dr Sedan w/2LT (3.6L 6cyl 6A)
50 of 53 people found this review helpful

Engine and Power: The 3.6L V-6. Does the 1/4 mile in times equaling early Muscle Cars. Well worth the price to upgrade here. The car has surprising acceleration. You will have to be careful when pressing too firmly, as the car will go now. Handling: Changing lanes is quick and effortless. Passing is smooth and the car downshifts quickly and results in a pleasant rumble from the V-6. The Firestone Firehawk Wide Oval GT's do not like to hookup in the wet or snow. Had a flat on one front tire and opted to replace the front 2 tires with Firestone Firehawk Wide Oval All Seasons provided much better traction. Appointments LTZ has all the bells and whistles, however the cost for the options, in my opinion make stepping up, extremely expensive. 2LT is very nicely appointed. Peculiar that you can still get the 4 cyl engine if you get the 1LTZ. Front seats are supportive with great adjustability with the electronic controls on the left side of the seat. Exceptional roominess in the back seats. Some cars will seat 4, this cars will seat 4 taller adults without cramping anyone. In fact, this seats 5 in the way that a Ford Fusion seats 4. Instrumentation: Dash pad cover is aesthetically pleasing, very similar to the Buick Lacrosse. Instrumentation is very complete, with the ability to pick and choose what you want displayed. Steering wheel controls allow you to make calls via Bluetooth, change radio stations, adjust the volume of the radio, and use the cruise control. A very firm feeling car that has excellent power, massive amounts of cabin space, good handling, comfortable and quite ride. If you didn't know you were in a Chevy, you would think you were in a luxury import. Mileage is very good. Combined 27.8 MPG during the 38,000 miles that I have had it. Strait highway mileage is around 33.5 for me at 65-70 mpg, speeds over that mileage drops off. Rolls very smoothly when going downhill.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Brake noise

demanda1, 06/06/2014
2014 Chevrolet Impala LT 4dr Sedan w/2LT (3.6L 6cyl 6A)
54 of 58 people found this review helpful

Let me start by saying this is my 2nd 2014 Impala (someone hit & totaled my first one-it had 10k miles). I never had any issues with my first car. My new car has a constant clunking in the front passenger wheel. I took it in 3 separate times and was told it was normal. It was "backlash in the differential." It happens when you slow to about 10 mph or less, and happens every time. It is very annoying. The noise can be heard over the radio and I can feel the clunk in the brakes. I know it isn't normal because my first car didn't make that noise. They are working with GM to find out if anyone else is having the problem.

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5 out of 5 stars

After 30 months in the Impala

cdnbrian, 03/25/2014
updated 03/27/2018
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
31 of 34 people found this review helpful

This is a wonderful car. I have owned this car for 4 months and have driven it 16,000 Km. The controls in this car are well planned and laid out. The voice activated controls and the controls on the steering wheel are great but unnecessary. My Champagne coloured car with the Mojave interior is striking. People look and comment all of the time. The trunk holds everything a party of 4 adults can pack and the ride is still comfortable. Winter tires are required on this car. I live in a snow belt in Ontario, Canada and with proper tires I got through more snow than many drivers will ever see. This is my 4th Chevy. The last three travelled over 1 million Km without major repairs. After driving the car for 30 months everything that I said in the first review is still true. The car gets more enjoyable to drive the longer I have it. I still find all of the controls to be place perfectly for the driver. There is no need to look when adjusting the HVAC or the sound system for anyone buying a model without the voice or steering wheel controls. I have had one warranty repair, the sun roof wouldn't open which required reprogramming of the body control module. This car handles like a much smaller vehicle. The turning radius is small so parking this car is a breeze. The fuel mileage still amazes me for a car of this size and engine power. You can use a lot of gas and of course you can also pay a lot of tickets with this much oomph from the 3.6 engine. I am completely satisfied with my Impala. I tell friends that if this car got wrecked I would likely replace it with the same model and configuration.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

More Than I Expected....

warm2855, 10/24/2014
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
32 of 36 people found this review helpful

It's rare when you buy something and it's better than you expect....but that's just what my 2014 Chevy Impala 2LTZ delivered....quiet on the road, 29 mpg, great Bose stereo, enough power on the freeway (a little short on acceleration but not much...wish they had a v8 up front)....in short, this car, over 18000 miles, has been a pleasure to drive and service at my dealer has been great....very, very happy with this car...and I used to own the big Mercedes and BMW's...while this car isn't one of those, it is a great value....if you're looking at the German autos, add the Chevy to your shopping list.

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3.63 out of 5 stars

mirror trim keeps falling off

browzer, 04/13/2014
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
14 of 16 people found this review helpful

Ok - this is admittedly a weird problem. The exterior forward facing chrome-colored plastic mirror trim has disappeared twice from the passenger side of my 2014 Impala. There is absolutely no damage to the remaining mirror so I'm pretty sure nothing hit it. I think it just fell off by itself. anyone else experience this?

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5 out of 5 stars

Love This Car!

carlover75, 08/19/2013
updated 08/22/2016
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
27 of 34 people found this review helpful

We have had our LTZ for 3 years now. Being high gloss black with chrome, it is a real head turner. Have had more people stop to admire it than any car we have ever owned. Has everything that most luxury cars have. Huge trunk with roomy back seats that fold down for easy pass through from trunk. Being black we find we mainly drive it on nice days. We traded in our 07 Corvette and the Impala gives us the feeling of a sports car with the ride and comfort of a luxury car. Really love the back up assist and heated and cooed seats. Once we saw this model we had to have one. Looked at lots of other sedans and for under $40,000 could not find one to compare.

Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car

Ray Bernas, 08/06/2016
2014 Chevrolet Impala LT 4dr Sedan w/2LT (3.6L 6cyl 6A)
5 of 5 people found this review helpful

Great styling. Good performance and fuel economy. Very comfortable. Very satisfied with it.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Love my car impala 2014 ltz/ 2lz

n/a, 10/12/2015
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
5 of 5 people found this review helpful

I have 8 months with my 2014 Impala LTZ / 2LZ'm super happy though with 3 children and they will all use carseat very comfortable this car is the best I've had is very comfortable and very economical on gas and what I like This style is beautiful!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

WOW!

italiangrandpa, 10/31/2013
2014 Chevrolet Impala LT 4dr Sedan w/2LT (3.6L 6cyl 6A)
9 of 11 people found this review helpful

My wife and I have owned many GM products. This Impala ranks as the BEST we have ever had. Great styling and comfort. Simply put the car is a real head turner.

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5 out of 5 stars

really nice car

Phil T, 07/22/2015
updated 03/03/2020
2014 Chevrolet Impala LTZ 4dr Sedan w/2LZ (3.6L 6cyl 6A)
12 of 17 people found this review helpful

I bought the base LS model for styling and price. You get more than expected and I can only nit-pick for anything negative. Mostly I dislike the tiny temperature display on the radio. But this car is the best of 32 or 33 I have ever owned. The 4 cylinder engine has fine power and nice MPG both city and hwy. Express feature to lower all windows is a nice touch. Apparently the 2014 Impalas had two styles; the former square look with square taillights and this new style with the sculptured look and rectangular taillights - former may be cheaper in price but you would be buying outdated styling. I'm told this auto is built on a Cadillac platform and it is definitely above average - get consistent compliments about its great looks. Have 29000miles on car and it has been flawless.... Very quiet with no squeaks, rattles or vibrations. This is my update in March 2020-no changes to previous review. I bought the car as a demonstrator and the discount was almost $8000. No wonder this vehicle is recommended by Consumer Reports and TV's Motorweek! Note: the older style for 2014 was for fleet/rental cars. I keep checking the used car value and it remains very good. Did replace weather stripping on rear doors. This car is above average.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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