Used 2017 Chevrolet Cruze Consumer Reviews
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Hit and miss
36k update: dealer did a recall update. Said it would not change driving dynamics in any way but car no longer has any turbo lag. Power delivery is smooth and gear changes precise. Drives completely different in a great way. Brother-in law with new 2021 Audi S3 said my car felt powerful after driving it. 26000 mile update: no problems. Over 43mpg average since day 1. Transmission often puts you in wrong gear so when speed or inertia is needed car shifts to such a high gear almost feels like it has stalled. Uses a lot of BluDef. Car cruises solid 80mph relaxing but solid turns to harsh on all but smooth roads. Fix trans and suspension and Chevy would have a truly great car. ----Upon first driving car was impressed by acceleration for a diesel and smooth shifting and ride. Brakes are excellent. However after some time have found the ride smooth and solid on smooth and solid roads. Anything but and the ride is as choppy and bouncy as my 2016 Jeep Cherokee(which is an appropriate ride for an SUV). Road impacts e.g potholes, manholes are loud and harsh for such a solid feeling chassis. Shifts are great unless you try evasive driving, three point turns or lift off and quickly accelerate again leaves car dead. Transmission moves to such a high gear, car barely moves or bogs down to no go which has become a huge safety concern for me. Full throttle, part throttle, nothing fixes it. God help you if a train is coming.
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Not the Worst
Let me preface this by saying I wanted one of these cars ever since they released the new body style for gen 2, and I finally got my very own 2017 Chevy Cruze LT with the RS package in July 2020. I bought it with 30k miles on it and in the past year and a half I've put 20k miles on it, so I feel pretty comfortable making a review now. The pros: Probably the biggest pro and the thing that overshadows all the negatives in my book is that this car has never left me sit (yet). I've heard some scary things about the reliability of the Cruze, especially the 1.4L turbo, but in my case, it's never let me down. This car is really good on gas-- I've hit over 40mpg on long road trips and usually make it about 340miles on a full tank for my day-to-day driving. For a small car, it's pretty roomy. I don't have any children or anything, but I've taken my Cruze on hiking trips, camping trips, road trips, etc., and it can comfortably fit myself, about 1-2 other people, and our belongings. I was really surprised by how much trunk space there is, again, for such a small car. The brakes and steering are very responsive and I feel like it handles really well. The cons: These are general annoyances and things that I've mostly learned to live with, but things I would've liked to know before buying. The technology is pretty buggy. Sometimes my phone won't connect to Apple CarPlay even though it's plugged in and I need to unplug my phone multiple times to get it to work, sometimes certain features don't show up on the display, and once or twice the display has gone completely dark and I've lost power to the whole stereo system for about a minute. The turn signal noise doesn't always work, which I've learned is also tied into the stereo system. I loved the interior when I bought it (and I still mostly do) except there are a lot of shiny chrome accents that always catch the sun at the perfect angle to beam a ray of light directly into your eyes. While this car can go pretty fast, I feel like it's still pretty sluggish to start-- you really have to give it the beans to get her to go from a dead stop. Speaking of a dead stop, let's talk about the start-stop feature. When I was researching this car before I bought it I came across a lot of people complaining about the start-stop feature, and I thought, "No biggie, I can deal with that and it'll save me gas." But as I'm sure plenty of other reviews have mentioned, there is no way to disable this feature, and there are a couple of implications of that. In traffic, if you're at a point where you're just crawling up a little bit, there's a certain point where you're moving slow enough/putting just enough pressure on the brake pedal for the car to say "Yes, I'm going to turn off," and then you will jolt to a stop. When you release the brake slightly because you don't want to be at a dead stop and the car decides to start back up, you jolt forward. It also seems to shut off at the most random times. Sitting at a stop sign or a red light behind a row of cars? The Chevy Cruze is not likely going to shut off. Sitting at a stop sign where you need to have some pep in your step to make a left turn onto a busy road? You bet the Chevy Cruze will turn off then. I've also had this problem when shifting from drive to reverse. The start-stop feature doesn't work in reverse, so sometimes if you come to a stop and the car decides to shut off even partially, then you shift it into reverse, there's a noisy "thunk" and jolt into reverse. Maybe I'm just too dumb for this feature, but it really impedes normal driving and driving habits in my opinion. Most features work as intended, the power windows, seats, and sunroof work, I love the heated mirrors for cold days and the heated seats are a lifesaver (I even use them in the summer for my back pain), but as it's getting colder I'm at the point where I remote start my car every morning to get it to defrost (which is also an awesome feature that I genuinely love) however it doesn't do any good if I don't pre-set everything the day prior. Once the car warms up and defrosts, I need to keep moving for it to maintain its temperature. The needle typically sits at the middle of the gauge unless I'm stopped and it's less than 25 degrees (F) outside, which isn't uncommon for PA winters at 6 in the morning, then the temp will actually go down and the heat gradually gets colder and colder until I start moving again and get it up to temperature. And that pretty much wraps it up, at least the biggies. If you got this far, thanks for reading this novel. All in all, I don't think I would recommend this car because it annoys the heck out of me, but it gets me where I need to go and I guess that's what really counts, and if you can overlook these general annoyances, it's a decent little car.
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- LT 4dr HatchbackMSRP: $6,59915 mi away
- LT SedanMSRP: $7,49716 mi away
- LT SedanMSRP: $11,99917 mi away
Bought it for the long haul
Put over 10,000 miles on the car in the first 3 months. 200 to 1400 mile trips on highway and interstate. Have had from 36 mpg to 44 mpg with an average just below 40. Odometer mileage shows just a little better than actual. Wish you could disable auto stop and buttons on steering wheel need to be raised a little more so you aren't feeling around or looking at the wheel. But it does what I bought it for. Good mileage in relative comfort. Good commuter car.
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Chevrolet is trying but failing
So I’m an avid Japanese car buyer let it be known. I drive a 8th gen civic coupe with a host of problems but it refuses to quit. We leased a 2017 Chevrolet Cruze LT hatchback because, 1. I come from a Chevrolet family, 2. Chevy upped their game in the style department (exterior not interior) and 3. I had to prove a point knowing damn well it’d fail me early to show my parents Chevy isn’t what they believe it is. Sounds worse than it is. For starters; As a commuter, the Cruze is quiet, efficient and stylish, that being said, the transmission is undefined, the interior is hard plastic as all Chevrolet products are, but it still somehow feels solid. Suspension is awful, hard bumps turn into body rattling earthquakes on dirt roads, thin tires look cool, but as you know offer zero traction help, and no absorption of road defects. Gas mileage was about 28 mpg combined. Radio was meh Sound system is what you’d expect as OEM. The problems; 1. 1100 miles into the lease, oil light came on, returned to Chevy, their world class mechanics forgot to remove old oil filter o-ring. I usually do my own maintenance but as a lease it’s free so let the pros do it, or are they pros? They reported no damage and fixed issue. 2. 2932 miles, engine sputtering, they diagnose as a dirty maf sensor. How? No answer, cleaned it and fixed. 3. 10,300 miles, head gasket failed. 10,300 miles?! My 8th gen civics head gasket is just going and it’s at 292,900 miles, it’s to be expected! But 10,300!!? Bye Chevy. Parents chalked it up to my driving habits. I don’t beat my cars, I simply get to speed faster than their turtle pacing. I meticulously maintain my cars as well, following book and my own experience so problems don’t arise. I traded it back in and am getting a 2012 Camry used, why? Toyota is always the leading consumer reports for a reason. Listen people, not all cars are perfect, maintenance goes a very long way, but problems always happen, they’re mechanical, expect the unexpected. It’ll be okay. Don’t buy Chevrolet Cruze with the turbo engine, Naturally Aspirated is the way too go. Way less problems. Also the 2017 Honda Civic hatchback with the 1.5 turbo engines also have a host of problems, turbo is not the answer, naturally aspirated non turbo is.
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Crash Review
Yesterday my daughter was in a horrifying car crash on I95 in SC when she was in a multi vehicle car accident. If you could see the pictures you’d wonder how ALL 3 in the car escaped without a scrape! The trooper, paramedic and doctor on scene stated they shouldn’t have walked away BUT THEY DID!! The air bags in this vehicle were beyond anything you’d ever expect! The car is a total loss but my children and granddaughter are ALIVE because this car saved their lives!!! I will buy another for SURE!!
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