Used 2013 Chevrolet Cruze Consumer Reviews

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$5,979 - $14,195

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WARNING TO POTENTIAL BUYERS

1_zo, 12/07/2016
LS 4dr Sedan (1.8L 4cyl 6M)
91 of 94 people found this review helpful

I purchased this car and in a 1 year span have taken it over 7 times now to the dealership. Bad battery cable (which actively TURNED OFF MY STABILITRAC AND TRACTION CONTROL SYSTEM WHILE DRIVING!!!), Bad catalytic converter, Bad/ leaking oil cooler, Bad cylinder head, Bad head gasket, Bad air intake manifold, and i could go on and on. I have put 40k miles on it and for a 2013 I'd expect to be able to drive this car with no problems other than normal upkeep tasks. After talking with gm and them telling me that they will not do anything for me I'm beyond flabbergasted that a company that prides itself on its customer service treated me this way. I will NEVER purchase a chevy product ever and will be spreading the word.

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TOO MAY ISSUES

M Garcia, 09/30/2015
LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)
36 of 39 people found this review helpful

VALVE cap replaced in 2014 Purge Valve replaced 2015 Car turned off randomly when at a stop Computer panel shut off without warning When idle, car jerks Most recently, car smells like gas inside when car is on and at a stop

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LEMON

jeni740, 02/05/2014
1LT 4dr Sedan (1.4L 4cyl Turbo 6A)
41 of 46 people found this review helpful

My car is a 2013 chevy cruze lt. I bought it 8/14/13 and it has been in the shop 7 times since I bought it. I had a water leak on the drivers side, the heater makes a weird grinding noise and the transmission surges, it also make a weird scraping noise when I put my foot on the gas. I finally had enough and called GM my car has 3,000 miles on it and has spent more time at the shop than my driveway. It has now been 8 days since I have had my car they have me in a rental until the paperwork is finalized on my new 2014 replacement cruze. I am so glad that they pulled me from my car it has cost me time from work and so frustrating.....

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IF I COULD GIVE THIS CAR A ZERO I WOULD

ANGELA D, 09/11/2018
LT Fleet 4dr Sedan (1.4L 4cyl Turbo 6A)
38 of 43 people found this review helpful

i purchased the car from the dealer. it was the demo vehicle with less than 5,000 miles on it. i had nothing but issues. it had no pick up. so i had to be extremely careful with crossing intersections. 6 months into owning the vehicle it was overheating and giving me a message, a/c off due to high engine temps. when i took it to the dealer they couldn't find the issue, the message was no longer there. 100 miles over my warranty expiration it happened again. i had to get the car towed there and then they found the issue. almost $2,000.00 later in repairs. not even a month later the check engine light was back on. now everytime i pump gas it gives me a hard time to start and is very shaky, to the point i have to turn off the car and turn it back on. sometimes though when i try to turn it off the engine stays on even if i take the key out. this car has been a real lemon. which i am also looking into the lemon law. so zoom forward to now a year later after spending 2,000.00 to repair the car bam it does it again. i changed the thermostat and nothing, so after spending a couple hundred on that i took it elsewhere and it is now costing me another $2,000.00 to fix and it seems to be the same issue that apparently wasn't fixed right at the dealer. i have only taken my car to the dealer from day 1 until now. ****don't buy this car**** i know a few people that own this vehicle not necessarily 2013 but newer models as well and same problems.

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Love the car and the MPG

midnightcruise, 10/29/2012
LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)
29 of 35 people found this review helpful

This car is built very well and has a long list of features. Chevy has done a great job of creating a diverse lineup for the Cruze. The MyLink features link Pandora, navigation, XM, etc... are easy to use and the screen position, size, and clarity are excellent! Driving the Cruze is fun and for a change, I am looking forward to my next road trip. The trunk is huge for a small car, but the back seat room is a bit tight for 6' adults. If you are 5'10" or shorter it would be fine!

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