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Used 2011 Chevrolet Cruze Sedan Consumer Reviews

3.7 out of 5 stars
192 reviews
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Pros
Cons
5 out of 5 stars

Cruzin in Philly

cruzinphilly, 07/29/2011
2011 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6A)
25 of 26 people found this review helpful

Chevy got this right! I have a 40 mile round trip commute to work, so I absolutely needed a car that was fuel efficient. I came to peace with the fact that this meant I would more than likely have to drive a small sedan that would cause points to be deducted from my “man card”, but that was not the case with the Cruze. It is quick off the line when you need it and has a good quality interior. I don’t feel cramped when I drive it (I am 6’1 215lbs) plus the seats are comfortable. The car is very well equipped for its price and give you allot features for the buck, like remote start, XM, Bluetooth, and rear park assist for 20k (I paid 20,500 for a 1LT).

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5 out of 5 stars

Chevrolet got it right

datuttle, 05/22/2011
2011 Chevrolet Cruze 1LT 4dr Sedan (1.4L 4cyl Turbo 6A)
14 of 14 people found this review helpful

Had my Cruze for a week now. This is the first "small?" car that I have ever loved. Incredible fuel mileage, more power than you would expect and it is so much larger than its competition. I drove them all before buying this one. A comparable car from Toyota, Hyundai, Kia, Nissan, Ford or others is thousands more. You need to go with the BMW or Lexus to get the same ride and features of the Cruze. I drove them all and this car really stands out above them.

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3 out of 5 stars

If auto shopping steer clear of this expensive car

Jeffrey Horstman, 01/26/2016
2011 Chevrolet Cruze LS 4dr Sedan (1.8L 4cyl 6M)
20 of 21 people found this review helpful

Okay so I bought mine brand new back in July of 2011, literally the first 30,000 miles were okay. First 15,000 miles i had numerous recalls and recalls, about 8 total. At 16,000 miles the car died when backing up into the street? by The time my vehicle reached 35,000 miles , the " check traction control" & " engine power reduced " light illuminated on the dashboard and my vehicle stalled in the parking lot at work. The Throttle Body malfunctioned and failed. Towed to the dealer and a day later it was fixed under power train warranty. Cd player and Navigation screen went out at 47,000 due to some short, so another trip to the dealer Navigation system replaced and new cd player replaced as well as the negative battery cable terminal. At 49,500 miles on the vehicle had to have the coolant system serviced, awful coolant smell in the cabin numerous times, found the leak fixed under warranty. At 51,000 Coolant leak again near the Reservoir tank. Both the hose and tank replaced under power train warranty. At 53,000 miles again Coolant system need flushing because another leak. At 55,000 miles the Coolant system was leaking again near the radiator. At 57,800 miles the coolant Reservoir tank replaced again as well as Radiator cap. At 59,000 miles Coolant serviced again for mysterious vanishing coolant no leak apparant yet horrendous smell in the Cabin. At 65,755 miles the Defrost Actuators failed loud popping sound when changing modes from defrost to feet etc. About $875.00 later fixed. Oil leak at 69,000 miles in multiple places, the oil cooler lines replaced as well as the Valve cover gasket and some seals as well. At 72,000 Speedometer in cabin makes ticking noise and constantly stuck. At 72,800 miles the car mysteriously died at 1 am, no power and key was stuck in the ignition. Towed to the dealer and two days later confirmed no issues and vehicle started for them? Oil leak again at 81,000 miles. At 85,000 miles 90,000 oil leaking again as well as coolant. At 93,000 miles the "Theft alert system" went crazy, car alarm was going off for no reason at sporadic times throughout a couple of days, as well as hood latch broke and trunk latch. At 96,000 miles rear window defogger went out, At 97,500 miles the rear passanger power window broke. At 107,000 Miles the car had to be towed 45 miles to the dealership From Madison due to coolant completely leaked out and left my family and I stranded for two hours in the winter. At 115,000 another coolant leak. At 116,000 Oil leak again, dealer seems to think PCV valve is going bad. Unfortunately i have $5,000 in negative equity Thanks to general Motors or also known as Governement Motors. The value of Cruze is basically Worthless , a lot of Cruzes are sitting on used dealer lots going unsold for this reason. I know I'm not alone , I've heard lots of people have had more problems too! Please do your self a favor, steer clear and buy anything else other than the Cruze. I have always been a Chevrolet man, after my experience with this car, I can't wat until its paid off in two years and i can get out of it! Its a money hog and it's pathetic as well as annoying having to be in the service shop what seems to be like every other month or so. I hope the next two years of ownership hurry up!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Amazed!

Nick1212, 09/17/2010
2011 Chevrolet Cruze LTZ 4dr Sedan (1.4L 4cyl Turbo 6A)
19 of 20 people found this review helpful

Finally an Compact American Car that can compete with foreign mpg and quality. This car is amazing in every aspect. It feels like I'm driving in a $65,000 luxury car when in actuality it only cost $21,000. I love this car and am very very happy with it. also, it gets 27 mpg in the city and 38 mpg on the highway.

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1 out of 5 stars

Terrified for when the warranty runs out

Lee, 05/10/2016
2011 Chevrolet Cruze Eco 4dr Sedan (1.4L 4cyl Turbo 6M)
17 of 18 people found this review helpful

Purchased this car 3 years ago with 40,000 miles, now it's at 80,000. The experience has been miserable. When the car is running well, it can be a fun car to drive but it is still only a middle-of-the-road commuter with nothing noteworthy or outstanding. The shifting is notchy and the electric throttle leaves the revs hanging too high for too long to shift quickly. The 1.4T is very sluggish in low RPMs, especially accelerating from a stop. This becomes much more prominent in warm weather. I've driven manual vehicles my entire life and have still stalled this car several times, even in stop-and-go traffic, simply because there is no power to accelerate. GM states in the owner's manual that the car can run on 87 octane fuel, but from my experience anything above 70 degrees requires at least 89 octane. Even with conservative driving, freeway speeds (70mph) will return, at best, 32mpg. The only time I've come even close to 40mpg is on two-lane roads keeping to 60mph or below. This is very disappointing for the Eco trim. The steering is reasonably responsive but the electric power steering really does remove all feedback. In all, I would say the strongest feature is the exterior styling, which GM really nailed in my opinion. Reliability has been abysmal, unfortunately. In my time of ownership, the car has been serviced three times for climate control issues, including a recurring noise that involved the removal of the dash multiple times. The blend door also had to be replaced due to binding. The 1.4T (I'm not sure about the 1.8) has two PCV valves, one of which is built into the valve cover and is not removable without replacing the valve cover. This is a horrible setup, but I had it replaced under warranty. The plastic intake manifold was also replaced at this time as it was cracked, most likely due to excess pressure from the bad PCV valve. At around 70,000 miles the turbo had to be replaced due to a bad bypass valve that was preventing the turbo from building boost. At 75,000, I had to replace the water inlet valve because the plastic valves GM used tend to crack. I discovered this after I found a puddle of coolant in my garage. I am very worried about the experience after the warranty runs out this summer. I am constantly wondering what will break next or need addressing. There are numerous other small quality-control issues that I've just learned to live with over the years. I am currently about $4,000 underwater on the loan due to insane depreciation and a too-high initial purchase price (GM certified pre-owned, all Cruzes in our area were similar quality, mileage and price). I prefer to do all of my own work and, prior to owning this car, historically I have performed all of my own maintenance, large and small. GM has tried to make their new cars as difficult to work on as possible for the average shade-tree or indy mechanic so I suspect that once the warranty is up I will still be going back to the dealer every 6 months for a 4-figure repair. I cannot wait until the day this car is paid off. It will be going up for sale that same afternoon, provided it is still running by that point.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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