Used 2017 Cadillac XTS Sedan Consumer Reviews
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1st Caddy and happy so far.
SouthernYankee, 01/29/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 6 people found this review helpful
I bought my 2017 XTS while still under warranty (not CPO though) fora great price, in my opinion. Traded my Traverse for it. There was absolutely nothing wrong with the Traverse. In fact, it was actually a great vehicle in every way except for gas mileage. Which is why I decided to get rid of it ( if I was lucky I could get 17 mpg on the highway while using the cruise control). Driving a lot of highway miles as I do, this was getting expensive and unsustainable. Being 6’5” 250 lb, I also needed a car that was comfortable. I looked at many cars and it came down to the XTS, Impala LTZ, Passat, E350, and Audi A6 ( which I’d previously owned). I settled on the Caddy primarily due to road comfort, space, and maintenance costs. Sure, the model I got doesn’t have blind spot monitoring but I drove for 50 years without it before and it actually makes you be more aware of your surroundings as a driver. “Experts” talk about lack of road feel but I think the XTS is fine. Steering is effortless, it rides smooth, and it corners flat. Great for a car this size. CUE is okay. I’m sure the recent upgrades to the system has led to its improvement. Response is fast, display of is clear but a fingerprint magnet. My wife says the heated seats aren’t as good as our previous cars but that’s subjective. Interior room is great. My son is the same size as me and has plenty of room in the backseat. The best part, so far I am averaging almost 29mpg on the highway. Pretty good for a full sized with a 6 cylinder car these days. I’m hoping this car lasts for a long time.
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Wow, what a value!
Matt, 11/28/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
4 of 4 people found this review helpful
I've owned my XTS for almost 3 years now and still absolutely love it! I'm not a grandpa but i did want a nice roomy car that still had an athletic feel. The overall quality of the build and features surpasses all other cars on the road in my opinion. I started with an open mind when buying my new car and spent 2 years looking at all models available. I ended up choosing between the XTS and a used S Class Mercedes. The length of my garage ultimately made my decision but I don't regret getting the Caddy at all. Handles and performs like a sports car and has 18 cuft. of trunk space! I have done a a/b comparison between the XTS and the CT6 in the showroom and I would still buy the XTS. The CT6 looks and feels like a bloated version of my car at a higher price point. I also feel that the XTS is the most beautiful Caddy since the '84 Sedan DeVille.
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Cadillac XTS FWD
Tom, 03/12/2018
updated 03/15/2021
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Car is very stylish for a four door sedan. Ride height is low resulting in poor visibility. Pluses: safety features, great stereo sound except no CD, attractive interior, quiet window operation, handles like a smaller vehicle, easy to park. Negatives: ride comfort would be excellent if it weren’t for the noisy tires (Goodyear Eagle RS-A P245-45-R19). Owned seventeen vehicles and the tire noise is off the charts. Perfectly quiet on new asphalt but extremely noisey on concrete or composite surfaces. Actually sounds like you are riding on the rims on some streets. Instrumentation on lower trims does not compare to instrumentation on much lower price vehicles. Touch controls for radio, navigation and climate require two or three attempts just to change the volume or fan speed. Navigation is more difficult to operate and less accurate than navigation systems on Chrysler, Nissan, Ford. Really wanted to like this car, but didn’t research it enough. No longer have this vehicle.
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Luv...Luv.... Luv
R. Harrell, 12/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful
I bought the XTS Premium model and luv it. I have had Mercedes, BMW and Jaguer and have fallen in luv with Cadillac. The ride, amenities and over all experience has been exceptional. I bough the car after I had bought the XT5 the week prior to replace my Mercedes GL350 and when I was looking at the SUV I decided to test drive the XTS as well. I could not get it out of my mind so went back a week later and bought it as well. I looked at the CTS6 as well but really liked the esthetics and the performance of the XTS much better. I had a CTS- V for a number of years but I can honestly say this XTS is the bomb diggity, Luxury , ride and amenities can not be beat. Years ago you could not get me to buy an American car but I am completely sold.
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Cadillac's Cue System is HORRIBLE
Bruce, 04/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
20 of 33 people found this review helpful
We were actually considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included virtually every type of driving, including city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. First, the pluses: overall pleasing style that offers decent interior room in a relatively compact body configuration. Fairly well-finished interior that isn't too busy in appearance. Reasonably sized trunk that will accommodate two large suitcases plus two good sized carry-on bags. Sorry, but that is where the pluses stop. Now the negatives, and there are a lot of them: Cadillac's Cue Entertainment/Info system. This is hands down the worst system I have ever used (we've had Mercedes, Volvo's, Jeep's, Ford products with My-Touch Sync, as well previous model Cadillac's, all with factory navigation systems to compare). Get your hands anywhere near the touch screen and half the screen displays control icons for the various functions the system offers...this is INCREDIBLY annoying, especially when you are using the sometimes accurate navigation screen. Our car was 3 weeks young and had just 1,000+ miles on it when we got in it, so one would assume that everything should be in proper working order. The navigation system occasionally worked well, but on at least three occasions over the 1,600 mile, nearly two-week "test drive" we gave this car, it changed turn-by-turn directions while we were driving it. Voice control worked well about half of the time, with the other half being so bad that it was actually comical. If I didn't know that it was giving us bogus instructions, we would have ended up in Canada instead of Las Vegas. Once, the voice told us to proceed 2.6 miles and then take a right, but the route shown on the screen indicated a left turn only 100 feet ahead...TOTAL junk! Cooled seats: first car I have ever driven where the cooled seats turned on by themselves when the car was not started remotely on a hot day; very bizarre. Climate Control: Set at 72 degrees on auto-temp with an outside temperature of only 78, the thing blasted cold air for hours at a clip; heat sensor must be mounted in the top of the dash where the sun is always on it. Cruise Control: Lot's of luck figuring this one out. Hit the resume switch and it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took-off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. Shifting: car automatically downshifts on steep mountain grades, even at freeway speeds. Suddenly the tachometer will go from 1,200 RPM to over 4,000 RPM in an effort to slow the car down even when the driver isn't using cruise control or the brakes. This is extremely annoying and completely unnecessary. Interior storage: no place for sun-glasses, cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. Absolutely stupid compartment hidden behind climate & radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it...a good conversation piece that serves no purpose. Perimeter sonar sensors: Audible about two milliseconds before impact requiring driver to rely only on the visual indicators...great when in reverse! Rear camera: Rendered totally useless at night because of the glare from the center mounted back-up lamp. Sun Glare: dash appearance strips cast a glare on the side glass that inhibits the vision of the driver's side rear-view mirror. Power Adjustable Steering Wheel: Not enough vertical movement; stays too high in the lowest position adding to arm fatigue on long drives with hands at the proper 10 o'clock/2 o'clock position. Head Restraint Adjustment: Only up & down...really?? On a $60K automobile?? Okay, mercifully, I'm going to stop here. If you are still considering this over-priced, under-engineered, horrible excuse for a luxury car, then have at it. We've owned new Cadillac's in the past, and they have been less than stellar. Hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy, we decided to give Cadillac a chance at winning us over again...Not going to happen! I would guess that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesn't cut it.
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