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Used 2018 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A) Consumer Reviews

4.2 out of 5 stars
5 reviews

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5 out of 5 stars

XT5 Platinum 2017 AWD

Shot, Lake Forest, CA, 01/13/2018
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
67 of 69 people found this review helpful

My previous SUV was a Jeep 4wd. After 3 good years the warranty was up and I wanted a sportier SUV. I was looking at the AMG GL43 and the Porsche Macan GTS. Both great vehicles, fast, but expensive. Cadillac was offering 5 years 0 percent interest. So on a whim we went to look at the XT5. We opened the door of the Platinum and my first response was OMG. The interior design, materials,fit and finishes were 5 Star. The Cadillac has a nice exterior design, is very spacious, a large tilting back seat, with lots of storage. The engine and transmission are very smooth. The front seats, instrumentation, NAV, safety features are excellent. And the ride is very smooth especially for long road trips. Yes, this SUV is not as fast or sporty as the two German SUV’s that I was considering. But the XT5 is larger, quieter, well designed and is far less expensive. I drive it in the AWD mode all the time so the handling is acceptable for an SUV. For me, the Cadillac was the way to go. I would recommend this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

First Cadillac

Gary Cox, Destin, FL, 08/29/2018
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
24 of 25 people found this review helpful

We purchased an XT5 about a month ago and love it. We have always bought GM products but this is our first Cadillac. The trim level is Platinum and came with all the bells and whistles. The rear view camera is fantastic. It is so much better than just the rear view mirror and is much safer. My wife and I believe it should be standard on all cars and trucks for safety reasons. The back seat legroom is still a little tight, but, we are moving from a Tahoe to the XT5. I saw where some people did not like the start stop feature. This feature can be turned off using the menu options. We had the dealer do it for us. By the way. our dealer was fantastic. We look forward to owning this vehicle for a long time.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Front seats, position and ventilation

James Colter, Coolidge, AZ, 06/15/2018
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
16 of 19 people found this review helpful

Have had this car fo about a month and 2000 mi. The front seats can not be adjusted up in the back enough for my wife and also I could use a little more adjustment myself. That is not the biggest problem, the front seat ventilation is almost not existent, I took it to the dealer and was told everything worked as designed. They also said they have heard this complaint before. I have had this feature on other cars, GMC, Lexus, Buick, and Avalone. So I am use to useing this feature since I live in Phoenix. I am not sure what to do next. I have the Platinum model.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Pleasantly Surprised

Rob, Corpus Christi, TX, 12/04/2021
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
3 of 4 people found this review helpful

It is a pleasure to drive this vehicle. I traded my 2005 DHS in on this. The XT5 is not as soft a ride and I do miss the Classic Deville Cadillac Sedans. This XT5 is the Well appointed Platinum edition. It will serve our family well. Has plenty of power and excellent road manners. The auto start/Stop needs to be eliminated. It is a bone head move on GM's part. It will cost batteries and starters. One shouldn't have to be forced to comply.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Brutally Uncomfortable SUV

Scott Silvay, Ankeny, IA, 06/11/2022
updated 12/14/2022
Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
5 of 9 people found this review helpful

I have the XT5 Platinum AWD and completely regret the purchase. The front seats are the most uncomfortable seats I’ve had in any car. Additionally I’ve had multiple issues with the sway bars, transmission and HVAC system. The seats are so bad that I’ve resorted to Purple seat cushions to make the ride bearable. I’ll be trading the car shortly and won’t be upset if I take a loss because it’s just not a good “luxury” vehicle. The tech is okay, the interior materials are fine but everything else is decidedly sub par for a vehicle that MSRP’s for over $67k Update: traded the car in and actually didn’t take a bath because of inflated trade values. Bought a new Palisade Caligraphy at MSRP so overall an okay deal. The Palisade is a much more luxurious vehicle than the XT5 with better comfort, tech and safety features.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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