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Used 2011 Cadillac SRX Premium 4dr SUV (3.0L 6cyl 6A) Consumer Reviews

3.3 out of 5 stars
4 reviews

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4.25 out of 5 stars

Good Value

LenV, 09/15/2010
Cadillac SRX Premium 4dr SUV (3.0L 6cyl 6A)
8 of 9 people found this review helpful

After driving ALL suv and crossover vehicles, we chose the SRX. It was more comfortable than the X3 and Q5 and presented a better value to us. The feel of the vehicle was heavier and more substantial on the road than most vehicles of a similar size and cost. Fuel mileage is good and we found the highway manners quite good. Cargo room is adequate and the cargo gate is a nice idea. Keeps things in place in the hatch. Cadillac service and dealer attention is second to none and the full maintenance for three years is great, free car wash anytime, road side service and let's not forget ONSTAR. We moved from a 2007 Suburban, talk about large and comfortable, the SRX is GREAT.

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2 out of 5 stars

WOULD NOT BUY THIS MODEL AGAIN!

Marine1964, Acworth, GA, 04/24/2023
Cadillac SRX Premium 4dr SUV (3.0L 6cyl 6A)
4 of 5 people found this review helpful

First off, I wanted this model badly, however I didn't research my purchase and it is now costing me. The roof drains tend to clog up and water pours inside when you get heavy rain. Dealer wants $1800 to fix. Water collects in the wheel well causing the rear hatch electronics to short out. Cost to fix $1100 t0 $1800. Headlights tend to fog up and water collects in the bottom of the headlights, Roof doesn't open any longer due to broken link in drive train Cost? $1100., FOB issues. With the fob in my hand the vehicle dash warning message reads "NO FOB DETECTED". FOB works all the door locks and windows but won't start the car. After a few minutes of fooling around with the FOB she'll start. Same thing on engine shut down. Vehicle can't find the FOB. It just seems that it's one thing after another with this model. When everything is working this vehicle gets great gas mileage and has stylish looks. Local Cadillac mechanic cant fix the FOB issue.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

No spare tire!!!

Archie Sr., Fairfield, AL, 01/22/2024
Cadillac SRX Premium 4dr SUV (3.0L 6cyl 6A)
2 of 2 people found this review helpful

Did not come with a spare tire. Had a can of Flat Fix, which if used, voids the warranty on the pressure sensor valve.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

An Expensive Chevy

A.S., Westport, CT, 04/13/2018
Cadillac SRX Premium 4dr SUV (3.0L 6cyl 6A)
3 of 4 people found this review helpful

With a price tag north of $50,000 I expected a premium feeling vehicle, but instead feels like an over-priced Chevy. Appearance-wise, the SRX is great looking SUV, but that is where my positive opinion of it ends. It only has 17,000 miles on it, but it looks like it has over 100,000. The leather seat is already worn and cracking, the interior panels are popping out of place, and the leather on the steering wheel is faded. The SRX is a very cheap feeling vehicle. The rear hatch doesn't open because water got inside and damaged it. The water damage was repaired under warranty, but the dealer won't fix the hatch motor, even though Cadillac acknowledged that it was caused by the water getting in. Also, the roof trim on both sides are popping up by the windshield and I can't get it back in place. Performance wise, the SRX is severely underpowered. The 3.0L under the hood is not competent enough to move this SUV and it feels like I am towing something, but it's just the lack of power. The technology in it is a joke. Bluetooth doesn't work and when you try to pair the phone the system freezes. If I have a USB cord plugged into my phone the car won't recognize it and says it is not supported. The navigation is garbage, very inaccurate. The whole interface is overly complicated and slow. Luckily, this vehicle was inherited and not purchased. My family gave up on domestic vehicles long ago and the SRX is a reminder of why. You can do no better than purchasing a pre-owned Japanese luxury vehicle. They are super affordable, reliable, and have great resale value. There is a reason why a used Lexus RX350 with 100k miles cost the same as a used SRX with 30k miles.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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