Skip to main content

Used 2004 Cadillac SRX Consumer Reviews

4.6 out of 5 stars
205 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
4.88 out of 5 stars

Best in Class

Bill, 05/03/2005
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
3 of 3 people found this review helpful

After comparing the SRX, Acura MDX, Lexus RX 330 and Volvo XC90, we chose the SRX. The interior comfort, ride and handling are outstanding. The second row is the most comfortable available. The engine and drivetrain are outstanding. The Luxury package with it multiple memory personalization settings is great. The Ultraview sunroof is the only way to go. The third row is small but our kids don't mind.

Report Abuse

2.88 out of 5 stars

An Example why GM needs bailout money

Marco Man, 04/27/2009
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
4 of 5 people found this review helpful

After my wife totalled our 2002 Mitsubishi Montero (which she drove for 7 years without 1 issue) we decided to buy the SRX. Why? It ONLY had 52k miles on it, and it had a 6 year 100k warranty. So here is where the fun begins (not really). 1st week, both rear windows stopped working, rear seats ratted, engine light came on, outside mirrors stopped working and engine was making weird noise. Luckily it was all covered under warranty. In the end, 11 parts were replaced INCLUDING 2 timing chains. Remember this car had only 52k miles on it and was certified pre owned. In the end, seats still rattle, and outside mirrors still dont quite work right. COME ON GM, make a car like the Japanese.

Report Abuse
2004 Cadillac SRX for sale near you
3 of 13 listings
See all 13 listings

4.25 out of 5 stars

4 month review:

Lefty7, 04/11/2008
2004 Cadillac SRX Rwd 4dr SUV (4.6L 8cyl 5A)
4 of 5 people found this review helpful

After leasing a 99 Eldo, I leased an '02 Subaru Outback Legacy (LL Bean edition). Both vehicles were upscale for their class and had many great features. I looked for a quality used vehicle as I wanted to get away from premium fuel. I traded in my used '96 Seville which finally had too many miles for the SRX which runs on regular. Would have been a smart fuel move except for the poor mileage I am getting and rising fuel prices. Otherwise, I am very satisfied with this vehicle's handling and ride. I purchased used as I am getting ready to retire and don't want big payments, but I miss the comfort of the Eldo (wish they still made them) and don't want a new vehicle with cheap seating.

Report Abuse

1.75 out of 5 stars

What a piece of

rick, 05/04/2010
2004 Cadillac SRX Rwd 4dr SUV (4.6L 8cyl 5A)
5 of 7 people found this review helpful

This vehicle has stranded us on the side of the road 5 times in 3 years. The same symptoms but dealer always says it's a different sensor. Got Cad corp involved and they tell me that with such high millage (73k) it's bound to happen. I have had to even change the steering col due to failure. Even had NHSTA recalls but they said it doesn't apply to my vin. This is the worst car I have ever owned except my 1965 Plymouth Barracuda 40 years ago. do not trust Moore Cad or cad corp.

Report Abuse

2.63 out of 5 stars

SRX needs help

DTE, 07/02/2004
2004 Cadillac SRX Rwd 4dr SUV (3.6L 6cyl 5A)
2 of 2 people found this review helpful

After one week and 1,400 miles, the main computer failed and when I called on-star,it took them two hours to find out the tech on-call didn't have his beeper. They had to page another tech and he responded. The dealership didn't have the part on hand and I had to wait 3 days for a repair although they did provide a loaner. Two weeks later the computer started to reset data on my radio, as well as the onboard computer and they don't know why. I'm certainly not a repeat buyer.

Report Abuse
Items per page:
5