Skip to main content

Used 2023 Cadillac Escalade Consumer Reviews

3.7 out of 5 stars
18 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2023 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

Trending topics in reviews

Pros
Cons
4 out of 5 stars

Beautiful Car then Major Engine Failure!

David Holihan, 12/28/2021
2021 Cadillac Escalade Premium Luxury Platinum 4dr SUV (6.2L 8cyl 10A)
37 of 39 people found this review helpful

First off the car: We ordered it from scratch, waited six months and have been rewarded with a wonderful car. We love it. Beautiful in every way, quiet, smooth, powerful, well thought out, I could go on and on. The super cruise control is just that. IT WORKS! It makes long distance driving so much more relaxing. The night vision option works very well and safely. We are delighted with the vehicle NOW, our review of the engine: Our first real road trip in our beautiful new Escalade ended 1,500 miles away from home with bent valve lifters and broken valves on 10/4/2021 just shy of 6,000 miles: a problem that Cadillac and its dealers knew all about with GM's 420 hp V-8 gas engines. Why didn't WE know about it? We were stuck in Bangor, Maine with a dealership with no loaners to offer and no ability to reliably estimate an ETR ("Maybe a couple of weeks"). It was the peak of this past fall's peak leaf season so no rental cars and no hotel rooms were available. And rates were out of site if they were available. So we flew home to Orlando and rented a car for over a week then flew back to Bangor when the Escalade car was ready. This was much cheaper than the over-priced hotel rooms (even if we could find one). Of course the repairs were totally covered by warranty; but now we're waiting to see if Cadillac will refund the $5,000 it all cost us out of pocket. Our return trip home was uneventful as far as the V-8 goes - the whole vehicle continues to be flawless to this day (12/28/2021)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Traded a 2021 GLS 580 I custom ordered for the Cad

Hornedfrog1982, 03/12/2022
2022 Cadillac Escalade Sport Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
18 of 19 people found this review helpful

The Cadillac is much larger and in my opinion a better SUV. The GLS had a clicking sound the dealer could not fix in the dash. $135,000 SUV and clicked like crazy. I rented a Tahoe during a ski trip so decided to switch because I could not take the clicking. Even test drove a 2021 AMG GLE 63 and it had a click as well. I have kids and always had a Van due to it carries people and bags but the Cadillac has more room behind the 3rd row seat than the previous model. Still not as much as a Van but close enough. The Cadillac is not as luxurious as the GLS but it has quite and very smooth ride. If it holds up over time I will consider it a much better option than the GLS. The super cruise is actually better then what the GLS offers. The fuel economy is better on the Cadillac but then again it is against a 580 not a 450. Also, you have a much higher ride height in the Cadillac. I test drove the Lincoln and the interior materials were awesome. Reminded me of the soft leather from the 70's but the SUV handled like the land yacht it is. The Cadillac has a solid drive feel and is easy to maneuver in parking lots, relatively speaking.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse
2023 Cadillac Escalade for sale near you
3 of 32 listings
See all 32 listings

4 out of 5 stars

Incredible vehicle

Matthew, 01/15/2023
2023 Cadillac Escalade Sport 4dr SUV 4WD (6.2L 8cyl 10A)
11 of 12 people found this review helpful

I purchased a 2023 Escalade Sport and it took about 6 months to come in. My wife and I were able to test drive or even see the car in person until delivery day. My goodness were we shocked. The vehicle is stunning, drives like a dream. My 3 year old gets motion sick, however the Escalade seems to have solved that issue. The air suspension lowers the car when parked, allowing easier access into this mammoth. It also helps when you have a stroller and two younger children. The rear entertainment is a must with kids. Reason for the 4 stars is the gas mileage. We don’t commute to work, but constantly find ourselves filling gas. We can drive to the grocery store and lose a 1/4 of our tank. Overall, great vehicle. Just get yourself a gas card!

Report Abuse

1 out of 5 stars

Overated

JL, 01/30/2023
2023 Cadillac Escalade Premium Luxury Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
15 of 18 people found this review helpful

My 2023 Escalade just quit running on me while I was driving and Cadillac has yet to figure it out (been 3 days). Not real happy with Caddy. I had a 2019 but typical GM 1 out of 10 runs is good the other nine trade in when you can. Looking to purchase a LX600 because if you look at the issues for these cars it has the highest ratings. This is just the recent. I am still missing the guide lines in the camera which GM still hasnt fixed the programming its been 5 months...

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse

1 out of 5 stars

Awful!

Tk, 08/06/2024
2022 Cadillac Escalade Sport 4dr SUV (6.2L 8cyl 10A)
20 of 25 people found this review helpful

We owned a previous Escalade and I drove for a couple of years. LOVED it and never ever once did my oil light come on. We also owned Denali and same experience. Now We paid $129,000 Sport 2022 not even platinum! My husband is now deceased but I have contract and almost puked when I saw what we paid! Such scammers! That’s just level 1! Next which is even SO SO much worse. I just hit 20,000 miles mark. At 13,000 my freaking oil light comes on. Says Check Oil. Then a few miles after says Oil Low! I’m panicky thinking this has to be a joke! I call Dealership. Go in and They completely passed it off, changed oil and acted as if it was a idk alert error. Fast forward. I get right near next change. 18,000 miles. Again light comes on. Low Oil! At this point my son and I checked it ourself. This oil stick was so low it was hard to even see a slight register. I was so mad! Scheduled appt went in. This guy tells me- Awww well it’s fine! By Escalades standards it can loose up to 2 quarts per 2,000 I believe he said. I’m looking at him like have you freaking lost your mind!!! I told him NEVER in the years I owned the others had this ever happened. I could even be way late changing and even still never once did my oil light ever come on. Now I’m just at 20,000 which means I’m only down 2,000 and my oil light comes on today! I’m just in complete disbelief. If I take it back there he is going to do nothing!! Have no idea what to do. Dealership is denying help waiting on warranty to expire so that they won’t be liable! I’ve had others tell me trade that crap in and never look back because that is as bad as I’m thinking it is. I’m thinking trade it in never purchase another after his. So so sad because I’ve always such a devoted Escalade Lover. This has completely changed my respect for the Company!

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Haters will HATE!

Momma with an Escalade, 01/10/2024
2023 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
4 of 4 people found this review helpful

There’s a reason why Escalade is the one all of the others try to beat! My truck has a solid, very smooth ride. All 4 of my kids are comfortable in the back. No one is eating their knees when in the 3rd row. Hands down, this truck drives a 1000 times better than the Navigator. I had an aviator, had a love hate relationship with it. They tried to sell me the Navigator but I just couldn’t get past how horrible the loaners they gave me drove. I felt like I was driving a bus. My Escalade doesn’t feel like that. It’s very very smooth. Would I like a little more pick up and go? Maybe if I weee driving in a NASCAR race… but I’m not, I’m driving my precious kids here and there. This is the best full size Luxury SUV available. The 3rd row in the Lexus is a joke, the Infiniti is a dinosaur, I almost bought a gls or x7 but put my kids 1st as the 3rd row was too tight. I wanted my kids to be comfortable while riding in the car. I’m looking forward to the Escalade IQ coming out.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Incredible ride and technology options

Reggie T, 09/12/2023
2023 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
3 of 3 people found this review helpful

The 2023 Escalade Premium Luxury that I purchased has the best ride I ever experienced in any vehicle I have purchased. The technology options are very intuitive and responsive. I love the OLED 36 inch screen and I am so glad I purchased this vehicle….

Report Abuse
5 out of 5 stars

Platinum trim level- ultimate highway tripper

RayBatt, 01/22/2024
updated 07/22/2024
2023 Cadillac Escalade Premium Luxury Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
3 of 3 people found this review helpful

We traded in a 2013 Escalade Platinum for a 22 Premium Luxury. Nice truck, but I only had it for six months, and because of the crazy trade in value (high) I upgraded it six months later to a 23 Premium Luxury Platinum with Super Cruise and Night Vision. The only downside of a Platinum is price but the upgrades are wonderful. My first Escalade was a 2008 Luxury. There are three major trim levels: Luxury, Premium Luxury, and Platinum. Yes, there are Sport and V too. The V is just crazy- except if you really need a 620 HP truck and Cad $220,644 pricing. We've had the Platinum for almost 2 years now and the only problem was a stuck roof shade which was replaced on warranty. You don't buy an Escalade for fuel economy - we were getting 19.5 mpg on the highway on average. But the ride with air suspension is wonderful. The Super Cruise, once you got used to it after a few days of highway driving is fantastic, it does make for a more relaxing drive at high speeds, and I even used it at night. I'm not an audiophile, but the 36 speaker AKJ stereo is superb. Our 23 is the standard length, not the extended ESV. From the 2021 model year onward with the redesign, the standard length gained about a foot extra length, and due to the flat floor (new independent rear suspension, the third seat is now comfortable for adults. Oh yeah, I forgot about the massaging seats- wow! We haven't had the infrequent grand kids use the rear screens yet. But they''re there. Although the rear cargo area is larger than pre 2021 models, you might want to consider an extended version if you have more than 2 kids in the family and on road trips. This truck is not a day to day city driver. Parking it can be a bummer, it's so big. We drive our XT5 in town, much smaller, much easier to park, but still a 5 seater. The Escalade is a highway beast. . After purchase, I read there is a 2025 Electric Escalade coming out. However, it will be another foot longer, more expensive, and with all the negative stories on EVs now, I don't think I would ever consider that EV. If you just purchase a base Luxury trim, you'll get a stripped down Escalade, right down to vinyl seating, and many of the options missing which you will get in a Premium Luxury or Platinum trim level.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great luxery suv for family’s

Nate, 11/21/2022
2021 Cadillac Escalade Sport 4dr SUV (6.2L 8cyl 10A)
6 of 8 people found this review helpful

We love our we have had it for about a year now and coming from a 2019 Escalade premium luxery it was a huge improvement. The cargo space and the tech is amazing. We got the sport with super cruise and it is great on the highway. It rides like a dream as well. The one thing that we don’t like since we have two little girls and a preteen boy that has an iPad and a phone we never use the rear seat entertainment screens since they are just hard to work with younger kids so if you have younger kids don’t get the rear screens it is not worth the extra 1500$. Overall great car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Great Vehicle

TWS, 01/22/2022
2021 Cadillac Escalade Premium Luxury Platinum 4dr SUV (6.2L 8cyl 10A)
9 of 13 people found this review helpful

The Cadillac escalade is everything I thought it would be I’m extremely pleased with it one of the best vehicles I have ever owned.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Favorite SUV

ELB, 10/13/2022
2021 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
2 of 2 people found this review helpful

First SUV ever owned. Have been very pleased with the vehicle and will get another SUV when my lease expires.

Report Abuse
5 out of 5 stars

Lady T

Lady T, 02/20/2023
2023 Cadillac Escalade Sport 4dr SUV (6.2L 8cyl 10A)
2 of 2 people found this review helpful

Very comfortable ride, a little heavy on the fuel but that can be expected base it's size.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Will buy another. If I had the money.

Pedro M. , 04/28/2024
2023 Cadillac Escalade V 4dr SUV 4WD (6.2L 8cyl S/C 10A)
2 of 2 people found this review helpful

First Cadillac SUV I've owned. Pretty steep price. But totally worth it. It's comfortable super fast for a suv It's size. And if you're looking for a fuel economy. Get yourself a Prius or something because what do you expect from a supercharged 6.2 v8 engine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Baba khan

Baba , 01/12/2023
2022 Cadillac Escalade Sport 4dr SUV (6.2L 8cyl 10A)
14 of 25 people found this review helpful

That my second Cadillac Escalade 1 I bought 2015 platinum brand new after 6 months cranking noise from front and back I drove for 18 months sold it after new shape came I got again 2022 new Escalade sports again bed experience is got 7000 miles and 2 time break got fail now sitting at dealer waiting on part that’s my last after I will never ever buy Cadillac

Report Abuse
3 out of 5 stars

Terrible Value

Christian , 05/14/2023
2023 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
3 of 5 people found this review helpful

Very sharp design and the dash board display is excellent. Plenty of power with the 6.2 V8 and a comfortable ride. What I don’t like…….No blind spot warning lights in the mirrors. $86,000 for a vehicle without blind spot warning lights when my wife’s base model Jeep Grand Cherokee and my Chevy Silverado (A GM vehicle) has them. Terrible on Cadillac and a safety concern. No moon roof and no cooled seats for this model either. Overall, I feel this vehicle is overpriced for the lack of common options. If they were included, the vehicle would be a 9 out of 10.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Terrible Rental Experience

Johnathan Smith, 12/27/2023
2023 Cadillac Escalade Sport Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
3 of 8 people found this review helpful

Vehicle left us stranded 100+ miles away from the rental agency and 400+ miles from our destination with no service centers nearby. DO NOT RECOMMEND.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Junk

Jpcirig, 12/22/2023
2023 Cadillac Escalade Premium Luxury Platinum 4dr SUV (6.2L 8cyl 10A)
5 of 17 people found this review helpful

Still a plastic wrapped Tahoe for 50k more. Nothing works well. The ride is awful. Absolutely awful. Even on the softest setting, you’ll be bouncing all over the road. You’ll feel every pebble and crack. Your passenger will complain. The seats are uncomfortable. The hvac is terrible and unpredictable. You’ll forever be searching for the source of cold/hot blowing air. The range is under 300miles. The plastic body parts wiggle and jiggle as you drive. The engine sounds like it’s from the 80’s. The “high end” sound system is mediocre at best. The back seats look like they are from a base level Tahoe. The wind noise is unbearable. The technology was clearly implemented by a 85 year old engineer who “didn’t have cameras on any of my Caddy’s”. You have to go to eBay to find compatible flash drive cards from 2008 and then find an old windows PC to format them. The app is slow and goofy and rarely works. The map software is antiquated - but required to be used for the fancy augmented reality feature (doesn’t work with Google or Apple Maps). Headlights are hated by all other drivers. The auto headlights are too slow to switch on/off. The solar glass is fake - you’ll want ceramic tint even if clear. Even the blinker makes a sound straight from a 1984 K car. The dealers are awful and usually have Cadillac as an afterthought. Ours told us that we should have bought two Tahoe level vehicles instead of a platinum Escalade. Things I like? The fold flat floor. If you’ve ever driven a Mercedes, BMW or comparable vehicle- then you will hate every minute of being in this vehicle. It is fake luxury in every way. The chrome peels. The wood is plastic. The panel gaps are huge. If you are upgrading from a Yukon or a caprice wagon, then this may feel like the cat’s meow - until you wife one day says, “I kind of exit to be smoother”

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Chezzy under step lighting

R L, 09/24/2023
2023 Cadillac Escalade V 4dr SUV 4WD (6.2L 8cyl S/C 10A)
1 of 4 people found this review helpful

Other than the chezzy under step lighting The V is Ausome

Report Abuse
Items per page:
50