Used 2017 Cadillac Escalade Consumer Reviews
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We have a limited number of reviews for the 2017 Escalade, so we've included reviews for other years of the Escalade since its last redesign.
3rd Time Escalade Owner
April, 07/22/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
45 of 46 people found this review helpful
This is our third Escalade to own. I couldn't be more disappointed in the quality of the car this time. They really cut corners in the interior and it shows from parts coming unglued to the interior leather peeling. On the outside of the car the Crome trim on the door popped off and all four doors trim work between the doors had to be replaced. My car had less than 8k miles and they replaced the transmission. For a vehicle costing almost 100k very disappointed Cadillac. This will be our last.
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POS
Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
31 of 32 people found this review helpful
I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.
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2016 Escalade sucks.
Libby, 08/18/2018
updated 08/27/2019
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
43 of 45 people found this review helpful
Escalades have been our choice of family car for years and years. We have three daughters that are competitive cheerleaders— therefor we travel A LOT. Classy, stylish, comfortable, easy to drive, always a looker— pretty much perfect... until this model. The jerk and the harsh gear changes are terrible- and also it shakes sometimes like your going off the interstate and hitting the little bumps on the line. We’ve taken it in several times (an hour away from our house) basically nothing changes- The process Cadillac is requiring is an absolute JOKE.. try this, try that...basically to waste your time and not have to address THIER issues. By the time you’ve taken your car in to meet there “requirements” of their “process” it’s already a few years old and ready to be traded in. They know exactly what they are doing. It’s actually very very very disappointing how Cadillac has handled this... and it’s not just my car- according the the internet it’s a very common thing. Shame on you Cadillac, makes me sad that I have to buy another brand. It’s understandable that things happen— it sucks, but it’s life. What’s unacceptable is they way they’ve handled their mistakes.
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Presence like no other SUV!
S.Alexander, 10/09/2016
2016 Cadillac Escalade Standard 4dr SUV 4WD (6.2L 8cyl 8A)
23 of 24 people found this review helpful
I owned a previous generation Escalade and the new model is a huge improvement over the old one. Interior is very luxurious, and looks way better than GLS or Q7. Old model was Rear or AWD only, and now you can get 4WD, and use it in rear wheel drive mode (or automatic or permanent 4WD) for everyday driving. No need to use 4WD for summer driving and waste gas. As a result fuel economy improved substantially, I get 16 mpg in the city and up to 26 mpg highway. Apple CarPlay adds a nice touch and all electronics and navigation look/work perfectly fine. My complaints would be lack of a sunroof in the base trim ($76K), and even if you get a model with a sunroof, it's a small one. Panoramic roof is not available. Magnetic ride is awesome and very smooth, however, once you hit a rough pavement, the ride becomes very jittery. Handling is very confident and acceleration is very good, but, try to change lanes quickly at highway speeds, and you will be quickly reminded that you drive a huge truck. Overall driving feeling is very confident, you won't be bothered by snow, heavy rain or any other nonsense. In the end, I decided to get this car for its unique look and presence. Park it next to Audi Q7 or MB GLS and see for yourself. Q7 looks like a station wagon/minivan from the side, and GLS looks very unassuming and small next to the Escalade's huge grill and glowing vertical LED lights. Euro competition may offer better ride and some technical advances, but Escalade brings such unique and unrivaled presence - it is still the king of SUVs.
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A Roll of the Dice, Nice surprise!
SPORTOURISTA, 07/04/2017
updated 01/05/2018
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
41 of 44 people found this review helpful
After driving foreign SUVS for over 20 years (mostly German), this time I decided to try something different. I wanted more room, larger towing capacity, 4WD/AWD, and a nicer interior. After 2000 miles in an ESV 4WD Luxury, a new surprise emerges everyday. It has a beautiful interior, nice fit and finish, tons of electronic safety features and the oft-criticized CUE infotainment system. I am pleased and surprised with the ride quality of the suspension and 22" wheels. The sophisticated electronically controlled shock technology may be the reason. I have not found the CUE system overly complicated. There is a lot to learn here, but most of the controls seem logical and useful, if you are patient and read the owner's manual. The interior's low noise level is impressive as is the standard Bose designed sound system. A big surprise is the weight of this vehicle of this vehicle compared to its European competitors, ie., the M-B GL series and the large Range Rover. They all weigh in the 5700-6000 lb. range. Cadillac has used a lot of aluminum and lightweight high strength steel based on my research. I like the ability to run less expensive regular or mid-grade gas, (which is acceptable) although premium is recommended. Mileage so far has been slightly less than the EPA estimates. So far I have only towed my 6000 lb. boat for about 200 miles. The torque and H.P of this model's drive train seemed unfazed with the task. And the room in the rear cargo area is huge. This is a large vehicle, but it doesn't feel that way from the driver's seat or in its handling prowess. It also has a very tight turning radius. So what is there to not like? Keeping in mind the concept of this vehicle and the reason I bought it, I haven't found much to dislike yet, but I'll keep looking. Most owners that I have talked to, love their vehicles and without hesitation would buy another one. Enough said!
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Luxury and Power at its Best.
Dan Erickson, 03/23/2016
2016 Cadillac Escalade Standard 4dr SUV (6.2L 8cyl 8A)
31 of 33 people found this review helpful
I am kind of a cheep stake and like a good bargain. I never thought I would buy a car off the showroom. My wife and I were just shopping for an upgrade of our current 2010 Denali. We looked at the Escalade, we were swept off our feet and signed the paperwork that night. This vehicle is nothing short of amazing. I never in my wildest dreams thought I would get a back massage while cruising at 75 mph down the interstate. We are still discovering the latest gadgets and taking it in tomorrow to have upgraded software installed to integrate our phones for easier applications of usage. Another plus, we got an astounding average of 26mpg at 70 mph last weekend on a road trip. The down side is that the apative cruse control would go offline going down the highway due to an error in the system. That is going to be addressed tomorrow also. As far as buyers remorse, it's nonexistent here folks.
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Transmission is horrible
Lindsey Clark, 09/25/2017
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
46 of 51 people found this review helpful
I feel unsafe in this car. It jerks or lunges on me at a stop or slow speed at least once a day. The dealership has had my car 7 times and has not fixed it yet. I filed a lemon law complaint.
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Awesome SUV when not in the shop
Brett R, 11/05/2018
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
31 of 34 people found this review helpful
Pros: Great looks, smooth ride, great handling (like a sedan), comfortable interior. Cons: Reliability is now a concern with two major issues in under two years. 1) Instrumentation dashboard went out completely after about 1 year so you couldn't see your speed, gas tank, or any of the vitals. Unfortunately this happened while traveling out of state. 2) At just under 2 years, Escalade is now in the shop for an issue where the transmission lunges and makes a noise. TBD but Cadillac thinks it is a transmission issue. I'd be OK with minor nagging issues but for the priciest car I've ever purchased I shouldn't have major issues and I'm disappointed. In addition, not a huge fan of the entertainment interface. Too complex and not user friendly for simple things like volume control (stick with knobs vs. having to swipe left to right).
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2016 Escalade Platinum - WORST PURCHASE EVER!!!!!
VictoriaBC, 08/13/2020
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
10 of 10 people found this review helpful
We ordered the 2016 Platinum Escalade with every option possible. We spent over $120K (we are in Canada). This thing has been terrible from day 1. Our local dealer here in Victoria, BC (Wheaton, Cadilallac GMC) was no help either, after the sale they didn't give a crap about us! We have a laundry list of things that have gone wrong with it, including the entire AC unit had to be replaced (after going back and forth with the dealer - I self diagnosed the problem after reading forums - and tracked down the parts myself!!! to get them to fix it... it was UNDER WARRANTY - yet I had to do this). The SUV is currently in the shop right now, I was informed yesterday that the repair bill is pushing $8,0000 plus TAX!! The SUV is 4 years old and the extended warranty that I paid $2800 for just expired because it has just over 100km (62,000 miles)! Apparently the front air ride system has failed and it needs a new radiator brakes and rotors.. It has been shifting HARD since day 1 (embarrassing to be honest - it JERKS hard at low speeds) and they just said that its normal... There is nothing normal about it! I called Cadillac, only to be put on hold for 30 minutes I finally opted to leave a message, we'll see if I get a call back. They DO NOT VALUE their customers.. PLEASE DO NOT BUY!!! After reading the other reviews, our problems are very similar, which makes me very concerned for the future of this vehicle. I wish I could have read these reviews before purchasing. I have been a faithful GM customer all of my life (1969 Camaro, 1967 Camaro, 2008 Chevy Duramax 2500, 2009 Hummer SUT, 2012 Cadillac Escalade Hybrid, 2010 Chevy 3500 Duamax Dually, 2016 Cadillac Escalade) After the way I've been treated by GM, I will NEVER BUY or RECOMMEND A GM PRODUCT.
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truly a great luxury suv
Patrick R. Blasz, 11/14/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
20 of 22 people found this review helpful
We purchased this vehicle in july 2017 and have put 6K miles on it. The mpg can easily exceed the epa (needs to be dismantled) estimates. The best is 30.7. You will read much by the professional motor media, about the same caliber of journalism as the rest of the media, parroting that the ride is harsh. Utter nonsense. These people are checking with one another to see what the consensus while be. Disregard them. We have purchased a range rover and the Escalade is a nicer vehicle in many regards. The solid rear axle is advantageous for the high tow rating. While the RR has better off road capabilities and is a wonderful vehicle, the Escalade has other attributes to stack up to any large SUV. Cadillac has done a wonderful job with this vehicle. We purchased it over the competition for the third row seat and the retractable running boards. These running boards are far far better than any fixed running board. So, forget the "professional" reviews, try it, you will like it.
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Too Hot!!!!
Unhappy buyer, 08/06/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
26 of 30 people found this review helpful
I bought a new 2017 Cadillac Escalade in April and I've had it 6months for one month it had been in the shop for the same issue 3 times. Dealership keep giving me the run around with an answer. Air condition stopped working. First two times reports of faulty freon this time they have no clue. Won't replace my brand new car but can't find the problem. I would suggest BMW X5 which I should have bought in the beginning now I'm stuck with this clunker
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2017 Escalade ESV
Mike, 04/13/2021
updated 10/15/2021
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
6 of 6 people found this review helpful
Update: after all attempts to repair and keep up with the continued and fustrating need for repairs and the repeated problems, Cadiallac offered no assistance other then saying "we are sorry". I have sold this vehicle and will not be returning to any GM brand in the future. Nice vehicle, horrible reliability. Working on the third transmission and still not shifting correctly. NAV screen cracked, DVD stopped work and repaired/replaced 7 times, water leaked through the roof seals, heated seats not working, cam shaft and lifters replaced, center console lid replaced from misfit, power seat switch failure 4 times, rear shocks replaced, MAP sensor failure, rear wiper failed, steering column shifter cover repair 3 times, entrance lights replaced three times, and the worst was power pedal failure that moved pedals forward while vehicle was in drive. Less than 40000 miles. Waiting on parts for the next round of repairs for the past six months. I WAS a GM person but the value and quality just isn't there anymore, only me at the dealership requesting more repairs. Please check the internet and research before purchasing and good luck. Nightmare is coming to an end Ordered a new Lexus yesterday.
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2017 Cadillac Escalade ESV
VG, 04/26/2019
2017 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
17 of 20 people found this review helpful
Run from this car!! It is the biggest piece of crap we have ever owned! Car is less than 2 years old with 18K miles on it. Car was in shop 2 months ago for a "bent engine rod" and now car is in the shop AGAIN for "knock sensor" not to mention issues with traction control going on and off by itself. Buy or lease something else as this is by far the WORST SUV we have ever owned. Should of stayed with our Infinity..
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Worst Purchase we have ever made!
Roger Lake, 11/13/2017
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
27 of 33 people found this review helpful
Where do I start? Engine is consuming oil at 20k. The transmission shifts hard from first too second. My wife smells coolant from the vents. The power running boards don't always go up. The rear DVD in the third row doesn't work. Dealer claims everything is fine. I have to add oil between oil changes on my 90,000 dollar Cadillac. These cars are junk. I told my wife this but she loves the space the car has. I don't recommend these vehicles. Don't waste your hard earned money on this. Buy an Infiniti or a Lexus.
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Cadillac
RLutz, 11/18/2019
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 5 people found this review helpful
I really like my Escalade. I picked the escalade because I have a 2002 with over 300k and its my husbands daily driver. No major problems. My newer one has all the bells and whistles love driving it.
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My First and Probably my Last Escalade
K. Dowling, 09/19/2016
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
14 of 17 people found this review helpful
I traded in a 2008 Lincoln Navigator for the 2016 Escalade. I love the styling and the technology, but that is about it. Comparing the 2016 Escalade and an 8 year old Navigator, the ride in the Navigator was superior. In addition I think the driver's seat in the Escalade is probably the most uncomfortable car seat I have ever sat in. For almost $90,000 I was expecting a lot more comfort.
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Worst Vehicle I Have Owned Next to My 1997 Pontiac
RS, 04/09/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
7 of 8 people found this review helpful
My wife really wanted this car after owning a Toyota Sequoia for 6 years (never a problem). I bought the vehicle for her as a birthday present, Platinum Edition. I can say that the vehicle is very beautiful. I like the style on the outside. That's about it. We've owned it for nearly 4 years and it's in the shop about 8x per year for everything under the warranty. They had to replace the computer board a few times as the vehicle just shut down on her. Many things have been replaced on the SUV. We only have 40k miles on the car, but my wife has the serviceman's cell number. It's really not worth the price when you can buy a Toyota, Lexus or BMW and not have to take it to the shop every few months. It's what I expected, but now my wife never wants a Cadillac again. I've talked to other owners and they are not that impressed and have had similar experiences. Highly NOT recommend.
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Trashy
Nikki, 08/05/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
9 of 11 people found this review helpful
Please invest in a more reliable SUV!! Cadillac should be ashamed pricing this truck at 80k and it's trash. I purchased a 2015 certified Escalade. In the first year the ac went out twice. It stopped going in reverse. And finally the torque in my transmission went out. So I traded it in for a 2016 certified escalade. Unbelievable!!! After driving this truck for a couple of hours I had to take it back, they kept it for suspension issues and they can't figure out a rattling sound!!! I have a 2004 GMC denali that is more reliable!!
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Electronic nightmare
Chris, 10/18/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 10 people found this review helpful
Had the 2016 Escalade as a lease. From day one this truck was an electronic nightmare. It spent more time at the dealership and I wasted many, many lease miles bringing it back to the dealership for repair. Liftgate failed far too many times. Battery failed in the first 4 months of ownership. Heat in the back would constantly reset itself to highest temp so the kids would be overheated in the back set. AC failed. I would be driving and the entire console would go out and come back on, with rpms all over the place. Cadillac could never figure out why so it became something I had to deal with. When driving it would feel like steering would go out for a few seconds which was very scary. Had one instance when I could not shut off truck. I had to let it run the entire night until Cadillac could pick it up the next morning. Sensors worked sometimes, other times oversensitive, sometimes not at all. Nothing like going through a toll booth and having truck slam on its brakes every time, thinking I was going to hit something. Cadiallac's answer was to shut off the feature. Some of the issues I honestly could have dealt with had Cadillac been responsible and dealt with the repairs in an honest manner but every time I brought the truck in for one repair, I would leave dealership with another problem so it became nothing but a headache. The Escalade is a beautiful truck, roomy comfortable interior with all the bells and whistles, but honestly with all the problems I had, it does not justify the price. I am now the proud owner of a Lincoln.
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Worst Car I have ever owned!
Roger Lake, 03/19/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
13 of 18 people found this review helpful
Ok we will start with the PRO: Looks and cargo space. That’s all. Now the Con: First off I want to start off by saying I own a car dealership and have personally owned every type of vehicle their is. This truck is the worst vehicle by far that I have ever owned. The engine burns oil at 11k miles. Brought it in to the GM dealer and they hand me a paper stating that it’s acceptable to burn up too a quart of oil between oil changes. 92,000 dollar vehicle and Iam adding oil between oil changes? The transmission shifts horrible and slams into gear every day I pull out of my garage. Going up hills the truck loses power and seems to not know what geat to go into. Also my wife and I smell coolant in the car when you first turn on the ac as if the heater core is leaking. We paid extra for power running boards and they Stick. Truck rides ruff and clunky. It’s a real shame because we sell used Cadillacs on our lot and the older ones were much better. I feel the quality of a Hyundai or Kia far exceeds the quality of this truck. I have never went on and reviewed a car or truck in my life as all vehicles have their issues but this truck has so many problems that even though it’s so pretty this truck makes me so angry and Iam so laid back. I don’t care how much money you have this truck will be your worst financial decision you have ever made in your life if you buy it. No redeemable features other then size and beauty. I had to go jump start this truck the third day of owing it because the battery was no good. And I remind you we bought it brand new with no miles. I don’t have time to go to the dealer every week because of all the problems. We can’t even drive the truck we’re paying so much money to have. The dealer wants to give us a Chevy Cruze as a loaner car every time. We bought this truck because we have a big family. I end up putting a dealer plate on a Honda Pilot and have my wife drive that. So basically buy a Honda Pilot to drive when your Cadillac is broken down and in the shop every week. If I could give this review negative stars I would. Nothing in my life has disappointment more then this vehicle. Buy German or Japanese the quality it much better.
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Forget the rest and drive the BEST !!!
Bob Thompson, 03/24/2019
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful
This is my second new Escalade, 10 years apart. The ride is so much improved from the 2007 to the 2017. Both of my Escalades have been the Luxury model as they have the same seats, suspension, inflatable front and side air bags, 22" wheels and tires, power folding third row seating, good looking LED exterior headlamps and tail lamps, entertainment qualities, and quiet ride, that are included with the Premier and Platinum series, but cost thousands of dollars less. They are beautifully styled, with easily recognizable tail lamps that are stylish, as well as highly visible. From the new grille, new dash, large back-up camera screen, front and rear parking sensors, to the puddle lamps on the bottom of the exterior mirrors, Cadillac's engineers remembered to include everything that they would want, if they were shopping for a new SUV. Drive one today and you will see that I am right.
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POS
Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful
I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.
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Nice but Not Refined compared to Euro SUV
GM-vs-Euro, 05/06/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
12 of 18 people found this review helpful
The Escalade is a luxury truck in my opinion; even the huge column gear shifter reminds me of a Chevy Truck. Despite the plush seats and upscale interior, the ride has many jitters from road bumps, engine drones, and the transmission drones under acceleration. If you have ever owned a truck then you know what I mean. If you are transitioning from European vehicles you will not like this unrefined beast in many aspects. Despite the unrefined integration of all its bells and whistles, the Escalade makes a strong presence with its huge size, powerful engine, big LED taillights and headlights. Maneuvering into a normal parking spot can be a challenge, especially in an indoor garage. The front, rear, and top down view cameras do help with parking. I love the feature that vibrates your seat to warn you before you back into an obstacle. Road handling is its strength. This beast can handle every road condition because it is really a truck. But riding in a truck with plush seats and interiors still can't trick your senses into believing that you are not in a truck. The high pressure suspension doesn't have very good rebound damping. When the suspension jitters are triggered, it resonates throughout the car. It doesn't give you a muted and dampened ride that you get from an Audi Q7 or Mercedes GL. The GPS and radio has a nice big screen but it is tilted in a strange angle. The buttons are intuitive but again not refined like European or Japanese entertainment systems. Also, I wished the GPS map has a way of displaying on the large LCD dash display while the car is in motion. The Escalade only lets you see small arrows and turn instructions on the dash and on the minimalist HUD display. The audio system has clear sounds, and the interior is quiet enough even when blasting down the freeway at 80mph, as long as the road is smooth and you don't trigger the suspension jitter from poor road conditions. I also like the air vented and massaging seat. The lane departure control that vibrates your seat as a warning is a nice touch. Having owned a Z06 Vette, and now got a chance to experience the Escalade, my complaints about high-end GM products are the same, un-refined interior. Unless you need the SIZE of the Escalade, an European SUV is much nicer to live with.
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Protection plus
Protection, 01/31/2018
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 5 people found this review helpful
The sloped rear cargo area is terrible things fall over and slide back plus much floor space was lost when compared to prior model. Electronics very confusing most of what you need whil driving you have to take your eyes off road to find.
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Was not a Cadillac person
Robert, 12/27/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 13 people found this review helpful
I had dabbled in Cadillac and had a Escalade before, but when it moved in to the big baller/rap/gangster arena it was not a car for me. I am a conservative person and I did not want to be associated with the image. However, the new design caught my attention, no artificial gills and a really nice looking SUV. I don't mind the truck frame lineage, I like the durability and toughness aspect of the design. I really bought it to carry around my grand children and I want them protected. However, it is entertaining and I really like driving it. The price of entry is steep, but the look of the Tahoe or GMC versions did not visually appeal to me. I like the way this SUV looks and I feel good driving it. I could have bought any SUV, but I am a guy and this one appealed to me. I have had no issues and have about 10K miles on the truck.
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Can't let go
Barnbrook, 11/15/2019
updated 05/30/2023
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 2 people found this review helpful
You should know that you (probably) only live once. If so, live at the highest level that you can afford. Good luck if you want to buy a 2021 Escalade.
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Best of the best!!!!
Eddie, 12/28/2021
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 2 people found this review helpful
This is my third Escalade, 2004, 2012 and now this 2017. Best vehicle period!!!! The styling, the handling, the quietness while driving, the sound system - what isn’t there to like about these SUV’s? Sure some may say the cost of gas - get over it, if you’re looking to buy one of these or any V8 then gas should be the last thing in your mind. I will never drive anything else ever in my life - if you’re thinking of getting one, get it. New or used even if you see one with 100k miles on it. Buy it, but do get an extended service contract if you buy one with that many miles just to be safe. I love my Escalade I promise you’ll love yours too!!!!
Transmission + rough ride
alex Rodriguez , 06/07/2020
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful
no were never what a cadillac should drive like I've had pickup trucks that ride better and the shifting on the transmission is the wirst I've ever had in a cadillac
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My family loves this vehicle
Mark, 01/05/2020
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 6 people found this review helpful
My Escalade has about 45,000 miles on it now. We have the Platinum edition in the esv with four wheel drive. Let me start with the exterior. This thing is sexy. Sleek, aggressive, big and bold. Even after all these miles I still smile when I see it. I have the Pearl white. I think I would prefer standard bright white when I do it again. It looks even better in the winter with the ski racks on top nice tough appearance. Inside this thing is big roomy and comfortable. Third row seat could use more leg room. But not bad. The ESV model leaves an enormous amount of storage behind the third-row seat. Very nice for my family of 6. Plenty of legroom for me at 6'3'' and my taller than average teenagers. I didn't know how much I would like the CUE system at first. But once you learn it and the touch style buttons you learn to love them. 4 TV's, 360 degree cameras, adaptive cruise control, and massaging front seats are all wonderful. The biggest reason I went with the Cadillac was for the towing. General motors 6.2L in this SUV is amazing. We use it as a daily driver. A long road trip family hauler. But we also use it to either hall the camp trailer to the mountains or the boat to the lake. 0 to 60 in this little baby is fun and almost scary. Towing is strong and impressive. but most impressively the fuel economy is mind-blowing on this size of an engine. we live out west where speed limits on the freeway are often 80 miles an hour and this vehicle will consistently get 19 miles per gallon at 80 to 90 miles an hour. I looked at several luxury SUVs while making my decision. Frankly the only other one that worked well for my family would have been the Lincoln extended version, it's nicely equipped little brother the expedition Platinum, or the GM little brother in the GMC Denali. I looked at the BMWs Mercedes Land rovers etc. Nice vehicles. Towing capacity on paper is pretty good. Almost every situation these European rigs towing could not handle very much tongue weight from a trailer and even though they were rated to tow enough, almost every European option felt like it was being overworked with just my wakeboard boat at a mere 6500lbs. Also much smaller inside and almost zero cargo capacity behind the third-row seats. Towing was the same behind Denali and felt really good behind the Ford. Denali was short a couple of fun options and Ford/Lincoln Ecoboost felt like it had plenty of power but the towing fuel economy indicated it was working pretty hard. one thing that goes unsaid in a lot of these reviews is how amazing the headlights are on this vehicle. Driving down the freeway they will light up for 5 Lanes of traffic on low beam setting. Wonderful. I know we are only less than 50,000 miles in but we have had zero electrical and zero transmission problems with this vehicle. I have read those are the two biggest complaints. All that being said if you are looking for something easier to park, give up the extra cargo space and get a smaller European SUV. If you are looking for a ton of 3rd row legroom look at the Ford. For my family and our lifestyle this thing is dang near perfect. I do prefer the steering wheel button layout on the Denali and also that the Denali comes with an integrated trailer brake controller. On my model year Denali did not have 360 degree cameras or massaging front seats and maybe a couple other options.
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Much better than 2010 platinum model
Rcsam, 05/01/2018
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 8 people found this review helpful
Everything is better especially the ride. Does not have the throaty exhaust but that makes it more like a car.
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Good car, bad appearance
Levi Cunningham , 07/14/2020
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 3 people found this review helpful
this is a very good car. But the manager made the call to paint the silver on the wheels, but a darker shade of silver bad call.
Still Loving it
H R Goodwin, 05/29/2016
updated 06/07/2022
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 18 people found this review helpful
2017 Escalade Premium 4wd, 20000 miles, Just returned from a round trip to Tampa Florida from Chapin SC, Left Chapin with a full tank of gas, Purchase gas once on the way about 100 miles from Tampa, Same on the way back to Chapin, Great vehicle, Great ride and performance.
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Perfect ride
Gail , 10/03/2022
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
1 of 1 people found this review helpful
I like everything about my truck
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TRASH
Lexus Man, 08/01/2023
updated 02/05/2024
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
1 of 1 people found this review helpful
A/C, BAD transmisssion,lifters, cam shaft,and multiple other issues for starters! All replaced at 70k!!! And on Black, hood paint is completely gone!!!!! NEVER AGAIN
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Worst 2017 Cadillac Escalade ever
Laura Ramirez , 08/04/2021
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
1 of 1 people found this review helpful
I purchase this Cadillac Escalade used about 2 months ago in the short little test drive that you have with it you don't realize once you purchase it the transmission issues where it lunges when you stop when it's in park it wants to go the cue system screen stays Frozen up it's not cracked but it doesn't want to work so when I called Cadillacs main number and spoke to someone and spoke to the dealership in Spring it's not their problem because there is no recall so there is a civil action lawsuit the second one for the cue screen and I guess I will have to file a lemon law before this car actually hit someone. I also have a BMW X5 that I love no issues no problems had a Mercedes before that will never go back to a Cadillac again. I suggest no one purchase a Cadillac way too many issues and they don't want to fix them
So far so good
John, 02/13/2024
2017 Cadillac Escalade Luxury 4dr SUV (6.2L 8cyl 8A)
1 of 1 people found this review helpful
This is my second Escalade. Traded in my last 08 Escalade with 240,000 plus miles on it. It still ran great when I traded it in for a 2017 Escalade. I’m pushing 150,000 miles and so far the only issue was the touchscreen stopped working and it was out of warranty. I ordered another one from an after market company for about $150 and changed it myself. Problem fixed.
Great car great service
long zhang, 04/15/2016
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 5 people found this review helpful
got my caddy finally and satisfied with the dealer. comfort to drive. for spring break, fuel consumption is good below average peers(V4 V8 shifting).
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2017 Cadillac Escalade
James Ray, 11/28/2017
2017 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
1 of 3 people found this review helpful
It's amazing car
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Excellent dinosaur
Jason Nguyen, 03/16/2022
2016 Cadillac Escalade Luxury 4dr SUV (6.2L 8cyl 8A)
0 of 0 people found this review helpful
Completely satisfied
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Up in the air
TeeJay, 06/20/2023
2016 Cadillac Escalade Platinum 4dr SUV (6.2L 8cyl 8A)
0 of 0 people found this review helpful
The vehicle looked nice inside and out. It drove ok upon my drive but coming home it was was pulling right like it needed an alignment. I took it as it hasn't been drove lately. It's not my everyday vehicle. So, the weekend came and drove it and it's doing the same thing. My salesman said they door a thorough on vehicles coming and even gave me paperwork showing what they do. Evidently Not!! That's just one of many. The process was quick but the process was less than perfect..
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Only kept it for a year- it was unsafe!!
M Dapron , 10/25/2021
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 0 people found this review helpful
If it could go wrong, it did. Sometimes it would start, and other times it wouldn’t. The brakes squealed so loudly, it was deafening. The side steps would get stuck out, and would make an awful mechanical noise the entire time you drove. One time the side steps tried to fold back in while my 9 year old was standing on it, and it almost crushed her leg!! The entire screen would go blank while driving. It would constantly tell me a “phone couldn’t be connected” even if I had a Bluetooth connection. The whole car shook if going over 70 on the highway. The infotainment system was SUCH a pain to use. It was antiquated, and having to swipe enforced every single thing made no sense…. Traded it in for a new Tahoe, and so far, it’s been such a blessing to get rid of it! I do feel bad for whoever purchases my old Escalade next, however. 🤦♀️
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Best SUV purchased.
Alromsdetailing, 11/06/2022
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 0 people found this review helpful
My Cadillac Escalade Platinum is the best SUV I’ve purchased ever! Is super smooth on the road and very quiet, it really show luxury from suede all in the interior to the 3 dvd screens and the very clear quality sound from the speakers. If you’re looking for luxury, smooth, quality, safe SUV then the Cadillac Escalade is the one to get!
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2017 Escalade review
Sip, 11/10/2024
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 0 people found this review helpful
Beautiful SUV but am very disappointed in the ride. With 68k miles on it, the rear shocks are gone and the front end struts and shocks are gone as well. It'll take $6k to get these replaced. Back hatch stopped opening now have to open it manually. The hood paint is dull, clear coat is gone and will need to re-paint it or purchase another hood.
4 blown engines and years of constant issues
Will Sherman, 11/27/2024
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 1 people found this review helpful
I bought my first 2016 Escalade in 2018. It had about 30k miles on it and I was under the moon excited. I had just gotten rid of my 10 year old Tahoe and finally bought myself something nice. The problems started immediately. The back seats shaking and vibrating, the transmission jerking when shifting gears, the CUE system not working correctly, the rear entertainment system not working… etc… over the next 4 years these issues were constant…then one day my engine blew… 100k miles on it and it needs an entirely new one. But I loved my car (when I got to drive it) so I got it a new one and thought she’s going to be good as new. While waiting the 6 months for the engine (Covid) I bought another used one. Same year just a different color. A couple friends of mine had the same car and never had issues so I figured mine was just a bad egg and I would sell it with the new engine once I got it back. After buying the 2bd one the used car dealership tells me that it needs its engine rebuilt… are you kidding me? They gave me a crazy deal on it so I figured she should be good as new right? So I took it… fast forward to Oct 2024… the engine that was completely replaced by GM goes out again less than 2 years later… one month later the rebuilt one goes out as well! GM repaired the one they replaced… the other one the used dealer took no responsibility for. I sold it for parts. I still have the other one… if you’re thinking of buying this car I wouldn’t buy if you gotta have it I got one for sale lol
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