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Used 2016 Cadillac Escalade Consumer Reviews

3.0 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2016 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
3 out of 5 stars

Drop it like its hot....(the car value)

Mike, 01/12/2018
2015 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
44 of 44 people found this review helpful

Bought the 2015i Escalade ("i" indicates the new version with the new logo badge) for about 86k new. Looked to check the value of the vehicle and its around 50k in immaculate condition; first issue: truck does not hold its value. During my time, the Escalade has had its share of issues, to which the dealership was more than happy to resolve since it was under warranty. However, some of the issues out of the gate were fairly major. For example, my transmission was changed 1 year into the purchase (never got a full explanation on this one), airbags needed to be serviced, CUE system has been changed twice due to malfunctions like rebooting during use and turning bright green at times, and many, many small issues here and there. Unfortunately, these repairs were not lemon-able because they were all different, but on the upside I did get a try a wide variety of Cadillac cars through their loaner program. Other small issues like cabin noise and vibrations were similar to what I experienced in my Chevy Tahoe, except the Tahoe was around 40k and not exactly a premium vehicle. My recommendation, the Escalade struggles to compete with similarly priced SUVs; you are better off looking elsewhere or buying used.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
Report Abuse

3 out of 5 stars

3rd Time Escalade Owner

April, 07/22/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
45 of 46 people found this review helpful

This is our third Escalade to own. I couldn't be more disappointed in the quality of the car this time. They really cut corners in the interior and it shows from parts coming unglued to the interior leather peeling. On the outside of the car the Crome trim on the door popped off and all four doors trim work between the doors had to be replaced. My car had less than 8k miles and they replaced the transmission. For a vehicle costing almost 100k very disappointed Cadillac. This will be our last.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
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4 out of 5 stars

BEST CAR BUT...................

Jack Kennedy, 01/24/2016
2015 Cadillac Escalade 4dr SUV w/ Prod. End 10/14 (6.2L 8cyl 6A)
38 of 39 people found this review helpful

The Cadillac Escalade is stylish, fast, comfortable, safe, and it has a nice grumble from the 6.2L V8. But there is a MASSIVE FLAW. It's the CUE system. The CUE system is the worst infotainment system ever. Sometimes it won't even come on when you start the car! It can take up to 6 blocks for it to turn on. The response is slow, voice commands can be frustrating and it glitches a lot. I also don't like the sliding things to turn the volume up or turn the AC on. I like knobs. The headlights can be a little too bright and people think your high beams are on. Also the turn signals on the mirrors can be blinding at night. But the tail lights are INCREDIBLE. It lights up the whole street!! The gas mileage is great for an SUV like this. The DVD player in the rear is great too. I love the power fold down seats. Mountain driving is one of the best places to drive it. It flies up the hills and I love the hill decent braking. Overall I expected more when paying $93000 for this beast. When I Kelley Blue Booked it, it said it was worth $70000 and it only has 8300 miles on it. The Escalade is the perfect family hauler, it is safe, cool, and I don't think there is anything on the road like it. We have had four Escalades and they all are great. The reason we keep buying them is because it saved my brothers life in a car accident and the vehicle was totaled. It took one for the team. So if you were looking at a big burly safe SUV, the Escalade is a great choice.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse

3 out of 5 stars

2016 Escalade sucks.

Libby, 08/18/2018
updated 08/27/2019
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
43 of 45 people found this review helpful

Escalades have been our choice of family car for years and years. We have three daughters that are competitive cheerleaders— therefor we travel A LOT. Classy, stylish, comfortable, easy to drive, always a looker— pretty much perfect... until this model. The jerk and the harsh gear changes are terrible- and also it shakes sometimes like your going off the interstate and hitting the little bumps on the line. We’ve taken it in several times (an hour away from our house) basically nothing changes- The process Cadillac is requiring is an absolute JOKE.. try this, try that...basically to waste your time and not have to address THIER issues. By the time you’ve taken your car in to meet there “requirements” of their “process” it’s already a few years old and ready to be traded in. They know exactly what they are doing. It’s actually very very very disappointing how Cadillac has handled this... and it’s not just my car- according the the internet it’s a very common thing. Shame on you Cadillac, makes me sad that I have to buy another brand. It’s understandable that things happen— it sucks, but it’s life. What’s unacceptable is they way they’ve handled their mistakes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
Report Abuse

2 out of 5 stars

Stay away from this vehicle

Melissa S., 09/29/2016
2015 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
34 of 36 people found this review helpful

We have owned our vehicle since August 2015. We have had problems since the first day. Bad airbags, steering wheel had to be replaced 3 times, steering column replaced, torque converter replaced, front camera replaced. The MAIN issue is still not fixed after many many many trips to Service. There is a rough idle at any stop. The engine idle is so rough that the RPM's bar is moving up and down while the car is stopped. At times it feels like the car is going to shut off. Cadillac is not accepting responsibility and is saying this is NORMAL. So...if you like a rough idle in a $100,000 Luxury vehicle go ahead and buy this SUV. Otherwise, I would suggest you go down the road and find a different luxury vehicle.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
4 out of 5 stars

Presence like no other SUV!

S.Alexander, 10/09/2016
2016 Cadillac Escalade Standard 4dr SUV 4WD (6.2L 8cyl 8A)
23 of 24 people found this review helpful

I owned a previous generation Escalade and the new model is a huge improvement over the old one. Interior is very luxurious, and looks way better than GLS or Q7. Old model was Rear or AWD only, and now you can get 4WD, and use it in rear wheel drive mode (or automatic or permanent 4WD) for everyday driving. No need to use 4WD for summer driving and waste gas. As a result fuel economy improved substantially, I get 16 mpg in the city and up to 26 mpg highway. Apple CarPlay adds a nice touch and all electronics and navigation look/work perfectly fine. My complaints would be lack of a sunroof in the base trim ($76K), and even if you get a model with a sunroof, it's a small one. Panoramic roof is not available. Magnetic ride is awesome and very smooth, however, once you hit a rough pavement, the ride becomes very jittery. Handling is very confident and acceleration is very good, but, try to change lanes quickly at highway speeds, and you will be quickly reminded that you drive a huge truck. Overall driving feeling is very confident, you won't be bothered by snow, heavy rain or any other nonsense. In the end, I decided to get this car for its unique look and presence. Park it next to Audi Q7 or MB GLS and see for yourself. Q7 looks like a station wagon/minivan from the side, and GLS looks very unassuming and small next to the Escalade's huge grill and glowing vertical LED lights. Euro competition may offer better ride and some technical advances, but Escalade brings such unique and unrivaled presence - it is still the king of SUVs.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

WORST CAR WE'VE EVER OWNED!

Clark Stahl, 06/20/2017
2015 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
32 of 34 people found this review helpful

We owned a 2007 Escalade which was a fantastic vehicle. The time had come for something new so we naturally opted for a brand new Escalade Platinum SUV. Very long story short, the car began having issues almost immediately and has been back to the dealership more than a dozen times. We've had over two dozen separate issues. The dealership has done their best but the factory refuses to take the car back, even though many of the issues continue. Can't wait until the lease is up. We will NEVER own another Cadillac.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

Luxury and Power at its Best.

Dan Erickson, 03/23/2016
2016 Cadillac Escalade Standard 4dr SUV (6.2L 8cyl 8A)
31 of 33 people found this review helpful

I am kind of a cheep stake and like a good bargain. I never thought I would buy a car off the showroom. My wife and I were just shopping for an upgrade of our current 2010 Denali. We looked at the Escalade, we were swept off our feet and signed the paperwork that night. This vehicle is nothing short of amazing. I never in my wildest dreams thought I would get a back massage while cruising at 75 mph down the interstate. We are still discovering the latest gadgets and taking it in tomorrow to have upgraded software installed to integrate our phones for easier applications of usage. Another plus, we got an astounding average of 26mpg at 70 mph last weekend on a road trip. The down side is that the apative cruse control would go offline going down the highway due to an error in the system. That is going to be addressed tomorrow also. As far as buyers remorse, it's nonexistent here folks.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2 out of 5 stars

2015 Cadillac Escalade Lemon!

Ryan H., 05/03/2016
2015 Cadillac Escalade Premium 4dr SUV w/ Prod. End 10/14 (6.2L 8cyl 6A)
12 of 12 people found this review helpful

I have already taken my escalade in to the dealer with significant problems 8 times. For $100K I think that is a bit much! Their overall styling of the escalde is nice. However, when you consider their usability, I have a feeling that they are FAR behind Lexus/Toyota. I will be trading my escalde in within the next week or so for a 2016 Lexus LX570.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
3 out of 5 stars

Best SUV pricey

Don m, 09/28/2018
2015 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
10 of 10 people found this review helpful

Transmission shifts rough had no repair for it

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

2016 Escalade Platinum - WORST PURCHASE EVER!!!!!

VictoriaBC, 08/13/2020
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
10 of 10 people found this review helpful

We ordered the 2016 Platinum Escalade with every option possible. We spent over $120K (we are in Canada). This thing has been terrible from day 1. Our local dealer here in Victoria, BC (Wheaton, Cadilallac GMC) was no help either, after the sale they didn't give a crap about us! We have a laundry list of things that have gone wrong with it, including the entire AC unit had to be replaced (after going back and forth with the dealer - I self diagnosed the problem after reading forums - and tracked down the parts myself!!! to get them to fix it... it was UNDER WARRANTY - yet I had to do this). The SUV is currently in the shop right now, I was informed yesterday that the repair bill is pushing $8,0000 plus TAX!! The SUV is 4 years old and the extended warranty that I paid $2800 for just expired because it has just over 100km (62,000 miles)! Apparently the front air ride system has failed and it needs a new radiator brakes and rotors.. It has been shifting HARD since day 1 (embarrassing to be honest - it JERKS hard at low speeds) and they just said that its normal... There is nothing normal about it! I called Cadillac, only to be put on hold for 30 minutes I finally opted to leave a message, we'll see if I get a call back. They DO NOT VALUE their customers.. PLEASE DO NOT BUY!!! After reading the other reviews, our problems are very similar, which makes me very concerned for the future of this vehicle. I wish I could have read these reviews before purchasing. I have been a faithful GM customer all of my life (1969 Camaro, 1967 Camaro, 2008 Chevy Duramax 2500, 2009 Hummer SUT, 2012 Cadillac Escalade Hybrid, 2010 Chevy 3500 Duamax Dually, 2016 Cadillac Escalade) After the way I've been treated by GM, I will NEVER BUY or RECOMMEND A GM PRODUCT.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

The worst vehicle ever!

G3, 08/24/2019
2015 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
21 of 23 people found this review helpful

My family has owned Cadillac's even before I was born, so it was a no brainer that getting this vehicle I thought would be cream of the crop. I didn't have it for 2 weeks and into the shop it went. Sunroof was leaking water and CUE (radio) would just go black. Received the vehicle back and thought all was well but it was not. The radio went black as you would drive and sunroof was still leaking, as well as now the transmission seems like it was shifting. The dealership replaced the radio, said they added fluids to the transmission and that the rubber around the sunroof needed to be replaced. After a month the radio started going out again so now a third radio was put in. Not even 2 miles after I leave the dealership the third brand new radio went black again. I called the dealership they claim it must be something else as to why this was occurring. They did not have an appointment until 2 week out. At that time my air stopped working and being in a big suv with 85-95 degree weather with no air is not fun at all! This vehicle has been in the shop over 5 times and I have only had it for 6 months and when I called to see what the update was they haven't even started working on it. I called other GM dealerships to see if they would work on it and they told me it had to be a Cadillac dealer. I am highly disappointed in GM, Cadillac and Mary Barra (president of GM) as this is supposed to be one of the best and top of the line GM vehicles and I haven't even had the chance to thoroughly enjoy it. This will be my last GM vehicle as I will never purchase from them again!

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Worst Purchase we have ever made!

Roger Lake, 11/13/2017
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
27 of 33 people found this review helpful

Where do I start? Engine is consuming oil at 20k. The transmission shifts hard from first too second. My wife smells coolant from the vents. The power running boards don't always go up. The rear DVD in the third row doesn't work. Dealer claims everything is fine. I have to add oil between oil changes on my 90,000 dollar Cadillac. These cars are junk. I told my wife this but she loves the space the car has. I don't recommend these vehicles. Don't waste your hard earned money on this. Buy an Infiniti or a Lexus.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Cadillac

RLutz, 11/18/2019
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 5 people found this review helpful

I really like my Escalade. I picked the escalade because I have a 2002 with over 300k and its my husbands daily driver. No major problems. My newer one has all the bells and whistles love driving it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

perfect for all purpose travel

richard graham, 02/15/2017
2015 Cadillac Escalade Premium 4dr SUV 4WD w/ Prod. End 10/14 (6.2L 8cyl 6A)
14 of 17 people found this review helpful

taking 4 adults and two car seated kids to the beach, this is a perfect ride.....towing my boat to the lake when it has water....4X4 in the Colorado River Desert......interstate travel, especially in the snow, this is the safest ride.......going to the opera, this vehicle is the classiest car in the parking garage......so cool

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

My First and Probably my Last Escalade

K. Dowling, 09/19/2016
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
14 of 17 people found this review helpful

I traded in a 2008 Lincoln Navigator for the 2016 Escalade. I love the styling and the technology, but that is about it. Comparing the 2016 Escalade and an 8 year old Navigator, the ride in the Navigator was superior. In addition I think the driver's seat in the Escalade is probably the most uncomfortable car seat I have ever sat in. For almost $90,000 I was expecting a lot more comfort.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
3 out of 5 stars

So many problems !!

Sheila d, 03/07/2020
2015 Cadillac Escalade Platinum 4dr SUV (6.2L 8cyl 8A)
7 of 8 people found this review helpful

2015 cad. Escalade ESV platinum edition. Transmission has been replaced in 2019. The antenna was replaced in 2014 then in 2018 no longer working. Not paying for this to be replaced second time. The screen went out in 2018. More issues but the most recent one is this stupid alarm keeps randomly going off waking up the neighbors in the middle of the night. I think this 90k vehicle is legit a lemon! The only nice thing is the look of the inside and outside .

Report Abuse
1 out of 5 stars

Worst Vehicle I Have Owned Next to My 1997 Pontiac

RS, 04/09/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
7 of 8 people found this review helpful

My wife really wanted this car after owning a Toyota Sequoia for 6 years (never a problem). I bought the vehicle for her as a birthday present, Platinum Edition. I can say that the vehicle is very beautiful. I like the style on the outside. That's about it. We've owned it for nearly 4 years and it's in the shop about 8x per year for everything under the warranty. They had to replace the computer board a few times as the vehicle just shut down on her. Many things have been replaced on the SUV. We only have 40k miles on the car, but my wife has the serviceman's cell number. It's really not worth the price when you can buy a Toyota, Lexus or BMW and not have to take it to the shop every few months. It's what I expected, but now my wife never wants a Cadillac again. I've talked to other owners and they are not that impressed and have had similar experiences. Highly NOT recommend.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Trashy

Nikki, 08/05/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
9 of 11 people found this review helpful

Please invest in a more reliable SUV!! Cadillac should be ashamed pricing this truck at 80k and it's trash. I purchased a 2015 certified Escalade. In the first year the ac went out twice. It stopped going in reverse. And finally the torque in my transmission went out. So I traded it in for a 2016 certified escalade. Unbelievable!!! After driving this truck for a couple of hours I had to take it back, they kept it for suspension issues and they can't figure out a rattling sound!!! I have a 2004 GMC denali that is more reliable!!

Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3 out of 5 stars

Electronic nightmare

Chris, 10/18/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 10 people found this review helpful

Had the 2016 Escalade as a lease. From day one this truck was an electronic nightmare. It spent more time at the dealership and I wasted many, many lease miles bringing it back to the dealership for repair. Liftgate failed far too many times. Battery failed in the first 4 months of ownership. Heat in the back would constantly reset itself to highest temp so the kids would be overheated in the back set. AC failed. I would be driving and the entire console would go out and come back on, with rpms all over the place. Cadillac could never figure out why so it became something I had to deal with. When driving it would feel like steering would go out for a few seconds which was very scary. Had one instance when I could not shut off truck. I had to let it run the entire night until Cadillac could pick it up the next morning. Sensors worked sometimes, other times oversensitive, sometimes not at all. Nothing like going through a toll booth and having truck slam on its brakes every time, thinking I was going to hit something. Cadiallac's answer was to shut off the feature. Some of the issues I honestly could have dealt with had Cadillac been responsible and dealt with the repairs in an honest manner but every time I brought the truck in for one repair, I would leave dealership with another problem so it became nothing but a headache. The Escalade is a beautiful truck, roomy comfortable interior with all the bells and whistles, but honestly with all the problems I had, it does not justify the price. I am now the proud owner of a Lincoln.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Worst Car I have ever owned!

Roger Lake, 03/19/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
13 of 18 people found this review helpful

Ok we will start with the PRO: Looks and cargo space. That’s all. Now the Con: First off I want to start off by saying I own a car dealership and have personally owned every type of vehicle their is. This truck is the worst vehicle by far that I have ever owned. The engine burns oil at 11k miles. Brought it in to the GM dealer and they hand me a paper stating that it’s acceptable to burn up too a quart of oil between oil changes. 92,000 dollar vehicle and Iam adding oil between oil changes? The transmission shifts horrible and slams into gear every day I pull out of my garage. Going up hills the truck loses power and seems to not know what geat to go into. Also my wife and I smell coolant in the car when you first turn on the ac as if the heater core is leaking. We paid extra for power running boards and they Stick. Truck rides ruff and clunky. It’s a real shame because we sell used Cadillacs on our lot and the older ones were much better. I feel the quality of a Hyundai or Kia far exceeds the quality of this truck. I have never went on and reviewed a car or truck in my life as all vehicles have their issues but this truck has so many problems that even though it’s so pretty this truck makes me so angry and Iam so laid back. I don’t care how much money you have this truck will be your worst financial decision you have ever made in your life if you buy it. No redeemable features other then size and beauty. I had to go jump start this truck the third day of owing it because the battery was no good. And I remind you we bought it brand new with no miles. I don’t have time to go to the dealer every week because of all the problems. We can’t even drive the truck we’re paying so much money to have. The dealer wants to give us a Chevy Cruze as a loaner car every time. We bought this truck because we have a big family. I end up putting a dealer plate on a Honda Pilot and have my wife drive that. So basically buy a Honda Pilot to drive when your Cadillac is broken down and in the shop every week. If I could give this review negative stars I would. Nothing in my life has disappointment more then this vehicle. Buy German or Japanese the quality it much better.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Engine Replaced twice!

Ski, 10/06/2021
2015 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
9 of 12 people found this review helpful

I purchased a 2015 Cadillac Escalade with 48,000 miles on it. When I was driving on 5/11/20 @ 12:58pm, the motor started knocking. All service has been on time and completed per the maintenance recommended schedule. Their diagnostics test revealed that the motor had constant misfire in cylinder #8, removed bank 2-cylinder head, to find that #8 intake lifter was stuck in the bore. They removed the lifter bore to find that lifter had excessive pitting, causing metal rolling surface of lifter to pit and deteriorate, wearing end of lifter down flat and becoming stuck in lifter bore causing tapping noise. On 9/28/2021, I was driving at 55 mph and when I came to a traffic light, the engine started idling very rough (53,800 miles since replacement). Took to dealership and they are saying that I need another motor and I have to pay out of pocket! I own a 2007 Cadillac Escalade and never had issues like this. Cadillac isn't about quality or service anymore!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
2 out of 5 stars

Big LEMON

Unhappy , 06/11/2020
2015 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

I bought a certified 2015 Escalade, car of my dreams. (Right) It has a class action lawsuit against the transmission. Multiple trips to the dealership for a fluid change, this is all that Cadillac will approve . I have had the steering wheel replaced because it slit my finger wiping it down the chrome raised up. Raiderator has been replaced. 1and a half year, less than 25,000 miles later I can't wait to get rid of this piece of crap!

Report Abuse
4 out of 5 stars

Nice but Not Refined compared to Euro SUV

GM-vs-Euro, 05/06/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
12 of 18 people found this review helpful

The Escalade is a luxury truck in my opinion; even the huge column gear shifter reminds me of a Chevy Truck. Despite the plush seats and upscale interior, the ride has many jitters from road bumps, engine drones, and the transmission drones under acceleration. If you have ever owned a truck then you know what I mean. If you are transitioning from European vehicles you will not like this unrefined beast in many aspects. Despite the unrefined integration of all its bells and whistles, the Escalade makes a strong presence with its huge size, powerful engine, big LED taillights and headlights. Maneuvering into a normal parking spot can be a challenge, especially in an indoor garage. The front, rear, and top down view cameras do help with parking. I love the feature that vibrates your seat to warn you before you back into an obstacle. Road handling is its strength. This beast can handle every road condition because it is really a truck. But riding in a truck with plush seats and interiors still can't trick your senses into believing that you are not in a truck. The high pressure suspension doesn't have very good rebound damping. When the suspension jitters are triggered, it resonates throughout the car. It doesn't give you a muted and dampened ride that you get from an Audi Q7 or Mercedes GL. The GPS and radio has a nice big screen but it is tilted in a strange angle. The buttons are intuitive but again not refined like European or Japanese entertainment systems. Also, I wished the GPS map has a way of displaying on the large LCD dash display while the car is in motion. The Escalade only lets you see small arrows and turn instructions on the dash and on the minimalist HUD display. The audio system has clear sounds, and the interior is quiet enough even when blasting down the freeway at 80mph, as long as the road is smooth and you don't trigger the suspension jitter from poor road conditions. I also like the air vented and massaging seat. The lane departure control that vibrates your seat as a warning is a nice touch. Having owned a Z06 Vette, and now got a chance to experience the Escalade, my complaints about high-end GM products are the same, un-refined interior. Unless you need the SIZE of the Escalade, an European SUV is much nicer to live with.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
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3.75 out of 5 stars

Nice SUV, Terrible navigation system

fred188, 05/16/2014
2015 Cadillac Escalade Luxury 4dr SUV 4WD w/ Prod. End 10/14 (6.2L 8cyl 6A)
9 of 14 people found this review helpful

We really like the styling.

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1 out of 5 stars

Transmission + rough ride

alex Rodriguez , 06/07/2020
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful

no were never what a cadillac should drive like I've had pickup trucks that ride better and the shifting on the transmission is the wirst I've ever had in a cadillac

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

My family loves this vehicle

Mark, 01/05/2020
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
4 of 6 people found this review helpful

My Escalade has about 45,000 miles on it now. We have the Platinum edition in the esv with four wheel drive. Let me start with the exterior. This thing is sexy. Sleek, aggressive, big and bold. Even after all these miles I still smile when I see it. I have the Pearl white. I think I would prefer standard bright white when I do it again. It looks even better in the winter with the ski racks on top nice tough appearance. Inside this thing is big roomy and comfortable. Third row seat could use more leg room. But not bad. The ESV model leaves an enormous amount of storage behind the third-row seat. Very nice for my family of 6. Plenty of legroom for me at 6'3'' and my taller than average teenagers. I didn't know how much I would like the CUE system at first. But once you learn it and the touch style buttons you learn to love them. 4 TV's, 360 degree cameras, adaptive cruise control, and massaging front seats are all wonderful. The biggest reason I went with the Cadillac was for the towing. General motors 6.2L in this SUV is amazing. We use it as a daily driver. A long road trip family hauler. But we also use it to either hall the camp trailer to the mountains or the boat to the lake. 0 to 60 in this little baby is fun and almost scary. Towing is strong and impressive. but most impressively the fuel economy is mind-blowing on this size of an engine. we live out west where speed limits on the freeway are often 80 miles an hour and this vehicle will consistently get 19 miles per gallon at 80 to 90 miles an hour. I looked at several luxury SUVs while making my decision. Frankly the only other one that worked well for my family would have been the Lincoln extended version, it's nicely equipped little brother the expedition Platinum, or the GM little brother in the GMC Denali. I looked at the BMWs Mercedes Land rovers etc. Nice vehicles. Towing capacity on paper is pretty good. Almost every situation these European rigs towing could not handle very much tongue weight from a trailer and even though they were rated to tow enough, almost every European option felt like it was being overworked with just my wakeboard boat at a mere 6500lbs. Also much smaller inside and almost zero cargo capacity behind the third-row seats. Towing was the same behind Denali and felt really good behind the Ford. Denali was short a couple of fun options and Ford/Lincoln Ecoboost felt like it had plenty of power but the towing fuel economy indicated it was working pretty hard. one thing that goes unsaid in a lot of these reviews is how amazing the headlights are on this vehicle. Driving down the freeway they will light up for 5 Lanes of traffic on low beam setting. Wonderful. I know we are only less than 50,000 miles in but we have had zero electrical and zero transmission problems with this vehicle. I have read those are the two biggest complaints. All that being said if you are looking for something easier to park, give up the extra cargo space and get a smaller European SUV. If you are looking for a ton of 3rd row legroom look at the Ford. For my family and our lifestyle this thing is dang near perfect. I do prefer the steering wheel button layout on the Denali and also that the Denali comes with an integrated trailer brake controller. On my model year Denali did not have 360 degree cameras or massaging front seats and maybe a couple other options.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Much better than 2010 platinum model

Rcsam, 05/01/2018
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 8 people found this review helpful

Everything is better especially the ride. Does not have the throaty exhaust but that makes it more like a car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Not worth the money..

Noe E, 11/24/2019
2015 Cadillac Escalade Platinum 4dr SUV (6.2L 8cyl 8A)
4 of 7 people found this review helpful

Seems like Cadillac wants you to go buy an import luxury vehicle on purpose..

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
4 out of 5 stars

Good car, bad appearance

Levi Cunningham , 07/14/2020
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 3 people found this review helpful

this is a very good car. But the manager made the call to paint the silver on the wheels, but a darker shade of silver bad call.

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5 out of 5 stars

Still Loving it

H R Goodwin, 05/29/2016
updated 06/07/2022
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 18 people found this review helpful

2017 Escalade Premium 4wd, 20000 miles, Just returned from a round trip to Tampa Florida from Chapin SC, Left Chapin with a full tank of gas, Purchase gas once on the way about 100 miles from Tampa, Same on the way back to Chapin, Great vehicle, Great ride and performance.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Perfect ride

Gail , 10/03/2022
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
1 of 1 people found this review helpful

I like everything about my truck

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

TRASH

Lexus Man, 08/01/2023
updated 02/05/2024
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
1 of 1 people found this review helpful

A/C, BAD transmisssion,lifters, cam shaft,and multiple other issues for starters! All replaced at 70k!!! And on Black, hood paint is completely gone!!!!! NEVER AGAIN

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great car great service

long zhang, 04/15/2016
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 5 people found this review helpful

got my caddy finally and satisfied with the dealer. comfort to drive. for spring break, fuel consumption is good below average peers(V4 V8 shifting).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2.75 out of 5 stars

Buyer Beware, 2015 Escalade

robin_loxley, 08/12/2014
2015 Cadillac Escalade Premium 4dr SUV 4WD w/ Prod. End 10/14 (6.2L 8cyl 6A)
40 of 156 people found this review helpful

I don't believe the mainstream reviewers have ever driven this vehicle. I have. We have gone from excited anticipation to disillusionment. Not what we were expecting for $93,000. I ordered this 2015 Escalade ESV Premium with every option, sight unseen, based on the great reviews & excellent presentation on Cadillac's website. That was a mistake. I own a 2008 CTS which I absolutely love to drive, a few faults, but basically a great machine, never had a problem. So when I read that the new SUV was to be partially based on the CTS, along with great reviews, I was on the hook. Keeping it brief, what's good: styling, performance, handling, ride (especially Sport), finish, sound system, GPS,

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4 out of 5 stars

Good family car

Arlen Hutahaean, 05/07/2023
2015 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 0 people found this review helpful

overall this car is very satisfying and gives pride as a family vehicle

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Escalade=Show Stooppa

Booker T.Fossett (BT), 02/09/2024
2015 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 0 people found this review helpful

The best in its class based on looks, how it handles the road none like it and this is coming from a previous owner same color scheme wow what a dynamic automobile

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Excellent dinosaur

Jason Nguyen, 03/16/2022
2016 Cadillac Escalade Luxury 4dr SUV (6.2L 8cyl 8A)
0 of 0 people found this review helpful

Completely satisfied

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Up in the air

TeeJay, 06/20/2023
2016 Cadillac Escalade Platinum 4dr SUV (6.2L 8cyl 8A)
0 of 0 people found this review helpful

The vehicle looked nice inside and out. It drove ok upon my drive but coming home it was was pulling right like it needed an alignment. I took it as it hasn't been drove lately. It's not my everyday vehicle. So, the weekend came and drove it and it's doing the same thing. My salesman said they door a thorough on vehicles coming and even gave me paperwork showing what they do. Evidently Not!! That's just one of many. The process was quick but the process was less than perfect..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

4 blown engines and years of constant issues

Will Sherman, 11/27/2024
2016 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
0 of 1 people found this review helpful

I bought my first 2016 Escalade in 2018. It had about 30k miles on it and I was under the moon excited. I had just gotten rid of my 10 year old Tahoe and finally bought myself something nice. The problems started immediately. The back seats shaking and vibrating, the transmission jerking when shifting gears, the CUE system not working correctly, the rear entertainment system not working… etc… over the next 4 years these issues were constant…then one day my engine blew… 100k miles on it and it needs an entirely new one. But I loved my car (when I got to drive it) so I got it a new one and thought she’s going to be good as new. While waiting the 6 months for the engine (Covid) I bought another used one. Same year just a different color. A couple friends of mine had the same car and never had issues so I figured mine was just a bad egg and I would sell it with the new engine once I got it back. After buying the 2bd one the used car dealership tells me that it needs its engine rebuilt… are you kidding me? They gave me a crazy deal on it so I figured she should be good as new right? So I took it… fast forward to Oct 2024… the engine that was completely replaced by GM goes out again less than 2 years later… one month later the rebuilt one goes out as well! GM repaired the one they replaced… the other one the used dealer took no responsibility for. I sold it for parts. I still have the other one… if you’re thinking of buying this car I wouldn’t buy if you gotta have it I got one for sale lol

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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