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Used 2013 Cadillac ATS Sedan Consumer Reviews

4.0 out of 5 stars
52 reviews

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4.88 out of 5 stars

Cadillac ATS 3.6 RWD with FE3 magnetic ride

m3nomore, 03/30/2013
2013 Cadillac ATS Premium 4dr Sedan (3.6L 6cyl 6A)
40 of 40 people found this review helpful

I have owned two M3s and an S4 among other cars. But after test-driving the 3.6 ATS and comparing prices, the Caddy ATS won hands down for me. For handling, ride comfort, and braking, ATS beats the others. Yeah, M3 is quicker by .7 sec to 60 ... not a big deal unless you take your ride to the track every weekend. Mileage: 19mpg city, 29 highway(!), 24 combined so no complaints there especially as compared to M3. This car is a pleasure to drive with its great handling, and it feels good to have finally cut the cord to those overpriced Germans. CUE is not perfect but is far from a deal-breaker. Overall: this car is a winner and I have NO regrets with this purchase.

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4.63 out of 5 stars

BMW Convert

csrmax, 03/25/2013
2013 Cadillac ATS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
33 of 33 people found this review helpful

Having owned several BMW's, I thought I'd never own any other brand(especially a Cadillac). When my last BMW's lease was up in Dec 2012, I looked at both the 535 and 335.... lease prices were insane! Additionally, I had a hard time telling the 3 from the 5 series, and interiors were blah! After reading several reviews of the ATS, I decided that a test drive wouldn't hurt, my expectations not being high, I was pleasantly surprised, and, frankly, somewhat stunned how well the ATS drove! After several more test drives(2.0T AWD vs. 3.6 AWD) I now an ATS in my garage!

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4.88 out of 5 stars

ATS V6 AWD Performance

thomas78, 06/08/2013
2013 Cadillac ATS Performance 4dr Sedan AWD (3.6L 6cyl 6A)
52 of 53 people found this review helpful

This is a great car, period. Is it a great value? Compared to a similarly equipped 3 series, absolutely. I was ready to "pull the trigger" on a $56K 3 series but couldn't justify its value, especially with that pathetic plastic screen sticking up out of the top of the dash board, really? CUE, like your first smart phone or new computer operating system, needs understanding. However, it's appalling to see Consumer Reports slam ATS's rating because of CUE--shame on them. The ATS is fun to drive, the sound system is outstanding, cabin noise is non-existent and it handles like a dream--better than a 3 series. A small trunk, tight rear seat and stiff ride are justified minor complaints.

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4.75 out of 5 stars

Impressive little car!

mnharris, 02/26/2013
2013 Cadillac ATS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
23 of 24 people found this review helpful

I have the full tilt 3.6 sedan. Had it nearly two months now and have no regrets! Car handles and drives amazing and still rides well. Cadillac did a good job overall!

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5 out of 5 stars

Five years old and not a darned thing wrong yet!

David H. in the Valley of the Sun., 05/03/2018
updated 11/14/2019
2013 Cadillac ATS Standard 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
22 of 23 people found this review helpful

Bought it used with 18,000 miles (lease return) three years ago. It now has 55,000+ miles on it. So far this car has been absolutely perfect. The interior is still flawless. I had some softer taller and fatter Michelin tires installed on the stock 17" rims and it glides so much smoother now than with the original lower profile tires on it. It doesn't get the highest fuel economy but then again it's not a Prius... and it's All Wheel Drive. My guess is that the mileage is negatively affected from me wanting to put my foot into the 272 HP turbo charged power plant. Keep in mind our other car is a Mercedes-Benz R Class with a diesel engine. So when I get in this I just can't help but put my foot down. Everyone who has driven this car says it drives like a sports car (not a Cadillac Sedan). What more can you ask for... Cadillac styling with ample performance and decent fuel mileage. I'll probably keep it for a long time. By the way, the CUE entertainment system will drive you batty at first. But eventually you'll get it figured out. I suggest you use the controls in the steering wheel as much as possible. Otherwise you'll find that you can get distracted fiddling with them. My only complaint is the CUE system. The sound system is great but using the CUE instrumentation on the dash truly sucks. Update: 11/9/18 - I recently took it into the dealer for a recall (computer update on power steering). I asked them to give it a complete inspection to see what maintenance might be looming. I was prepared to have to replace the brakes soon. He said they show no wear and overall everything still looks new. Wow! Original brakes with almost 60,000 and they tell me they look new? I think that says that GM is using quality brake pads. The only thing he found was a strut with a very slight leak. Still no repairs. The only money spent so far has been on wiper blades and tires. Update 11/14/2019 - Well... here I am again to tell you just what a great car this has been for us. Not one thing to report over the past year except that we get in it and drive it and it's never once failed or needed repairs. Can this be a fluke? I've never had a car that was seven years old that hasn't ever needed anything fixed. And that strut we were told was leaking hasn't dripped anything on my garage floor ever. I took it to a local Big-O tire store to get it replaced and they said they can't find any leaks. So not sure what was up at the dealer. I suspect maybe someone dripped oil while filling it when they did the oil change? I truly love this car (except for the CUE dash controls... they still are so distracting to use). If you find one of these for a good deal I feel secure in saying I wouldn't hesitate buying it. Not after knowing how great ours has been.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent First Effort by Cadillac!!!

oshkosh49, 08/14/2013
2013 Cadillac ATS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
32 of 35 people found this review helpful

I've had this car for a few weeks. And it's everything I was hoping it would be, and more. I've been reading for the past 30 years in Car & Driver and Motor Trend about how great the driving experience of the BMW 3-Series was. During all of that time I was hoping like crazy that either Cadillac or Lincoln would develop and produce a direct competitor to the German entry level sport sedans. Lincoln hasn't yet, Cadillac finally did. Kudos to GM for not dropping the development of this model during their bankruptcy. The ATS's handling and steering feedback is just amazing. The ride is what you SHOULD expect from a compact sport sedan. Hey, it's not your Grandpa's land yacht!!!

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4.75 out of 5 stars

Fantastic Sport Sedan

jhatfie, 07/12/2014
2013 Cadillac ATS Performance 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 18 people found this review helpful

What a fantastic car Cadillac has made. I traded in my 2012 Audi A4 Prestige S-Line for my ATS and could not be happier. The A4 was a great car (with a few problems), but the ATS is just so much more willing to get thrown around and feels so much livelier and nimble. The 3.6L has plenty of grunt and thus far with about 3k miles, I am averaging almost 24mpg in mixed 50/50 driving, which is just under the what my Audi got but the ATS does not need premium fuel. The interior is top notch and CUE has been easy to figure out. So far I have had 0 issues. I was a little concerned giving Cadillac a try, but I am so glad I did!

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5 out of 5 stars

Great entry luxury sedan

Jaime H, 03/12/2016
2013 Cadillac ATS Standard 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
10 of 10 people found this review helpful

I am definitely on board with the Cadillac brand after this purchase. I have had the car for almost four months and loving every second of it. This car handles surprising well, even in rain I dont have to change the way I drive. Interior is great for the price tag. I can't say anything about the cue system, as mine does not have it, but I just connect my iPod to the USB port and leave it. So getting the touchscreen didn't appeal to me. The 2.0t engine is great. Having almost no turbo lag is great for hooning around backstreets. Transmission sometimes gets confused on when to shift when pushing the car hard, but manual shift gets rid of that. If your in the market for a4s or BMW 3 series but are slightly to expensive,this car used is a great choice and beats out the europeans cars if you ask me.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

Finally, an American Sports Sedan!

jg0712, 05/18/2013
2013 Cadillac ATS Premium 4dr Sedan (2.0L 4cyl Turbo 6A)
9 of 9 people found this review helpful

Have only had my ATS for a week but I can already record some observations. This car probably possesses the best driving dynamics in a sports sedan in it's class. Tighter suspension and lateral balance than current 3 series. Not as smooth as Infiniti G but outshines these cars in more categories than not. My first American car since my first car ever back in 1984 and I feel it was worth the wait. Not perfect, but a true drivers car that doesn't compromise on handling, performance and style.

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5 out of 5 stars

remarkable car

ls8, 10/20/2013
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
9 of 9 people found this review helpful

Have the 2.0T with CUE, etc. Have been driving it in the city and have been very impressed, but drove it for first time in N Ga mtns this weekend and was amazed. Rather than fighting tight curves, it dives into them. Scary fast acceleration to pass with no lag or hesitation. Easy to pass someone on a two lane and look down and see that you are doing 100 all within a couple of seconds. CUE took about one day to get used to and now I wouldnt want to go back. Interior makes my previous BMW interior look like the 80's. Functionality and sound quality on the CUE stereo is outstanding.

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4.88 out of 5 stars

THE RIGHT DIRECTION

cjackson4, 03/05/2013
2013 Cadillac ATS Luxury 4dr Sedan (2.5L 4cyl 6A)
7 of 7 people found this review helpful

I’ve never seen myself as a Cadillac owner, but I must say I love this car. When I first looked into buying a new car, I compared it to the BMW, Mercedes and Audi. I wanted to get the most for my buck. After calculating price of car, maintenance, and fuel cost I easily ruled out Mercedes and Audi. The BMW drove very nice but the inside look was not appealing enough. Also, with gas prices going up I don’t think it is wise to buy a car that requires PREMIUM gas. All this made my decision very easy. In the ATS I purchased the 2.5 4-cylinder. I am averaging around 25 mpg and most of my commute is in the city. I LOVE THIS CAR and I am truly happy I made this decision.

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5 out of 5 stars

Flat out best value in this segment

tomfoolery2, 03/05/2014
updated 03/06/2020
2013 Cadillac ATS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
15 of 17 people found this review helpful

I was hesitant to check out the American manufacturers and disappointed in Lincoln for sure (Chrystler doesn't even compete here). However, this car stood out as a giant slayer. I did exhaustive research and the ATS gives much more value per dollar than anything else out there. The equivalent German or Japanese cars cost significantly more. We're talking 20-30% more! At first I wanted to use my new gem sparingly but the more I drive it the more I find myself making excuses to go for a spin. Don't buy this car without the full CUE. Pony up and you won't regret it. Don't believe anyone who says CUE is unusable. I have had zero trouble. Update: 6 years and 65,000+ miles later and I still love the car. If I had to do it again I would go for the V6. I miss the torque. The car has still been stone cold reliable and Cadillac service is stellar. My only remaining curiosity will be the long term reliability. With 4 years 50,000 miles maintenance included and 6 year 70,000 mile power train warranty it might be a long time before you see that update! And yes, I'm dying to upgrade to the ATS-V or CTS-V.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

First Birthday

topdeadcenter, 07/22/2014
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
10 of 11 people found this review helpful

Have had this car for a year now. This car is just plain fun to drive. My wife and I are very happy with or ATS

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4.63 out of 5 stars

2013 ATS Base

joeyfernando26, 11/24/2013
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
6 of 6 people found this review helpful

I leased the 2013 ATS back in August 2013. After looking at the BMW 320i, Mercedes CLA, and Lexus IS250, I had fallen in love with the ATS when I test drove it. No, it's not the 2.0T or 3.6, but this little engine really is peppy once you step on the accelerator. The only complaint is that I never achieve the marketed MPG, I only get around 18 driving to and from work and school. Other than that, I LOVE this car!

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4 out of 5 stars

Issues with ATS Local GM service excellent

Kris, 03/08/2017
updated 09/14/2020
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful

I have owned my 2013 Cadillac ATS less than two months, yet have had a couple of issues with the car. With that being said, I have never received better service than my local GM service department has shown me. The history of the car was a one owner (3 year lease) 32,000 miles. The day I purchased the car and drove it home I smelled burning oil. Noticed the next day there was oil on my garage floor. I took to a GM service center, and they found the positive crankcase vent tube broken, replaced broken parts and installed two valves, yet after this was done there was oil dripping onto my garage floor. Took to another GM service department closer to my home and they found oil leaking from the lower oil pan. They resealed the oil pan and fixed the oil issue. Two weeks later the car started shuttering when I accelerated between 25 to 40 miles per hour. Took to my local GM service center, diagnosed issue as a torque converter chatter. The service center replaced the torque converter. The technician found a coolant leak while this work was being done and replaced the hose leaking. All the work was covered under the existing bumper to bumper warranty. My local GM dealership was awesome. Their entire service department is a class act. They went above and beyond to fix the issues with my car. **Update 6 months later.... No other issues with the car. The work (repair and replacements) the local GM dealership completed on my car fixed all issues. It's a fun car to drive, I have lots of compliments on this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

This thing is a blast to drive

Steve M., 03/30/2016
updated 09/30/2016
2013 Cadillac ATS Premium 4dr Sedan (3.6L 6cyl 6A)
5 of 5 people found this review helpful

The ATS is really a fun to drive car. With the 321 hp V6 it has plenty of power and with the trans in manual mode you can really wind it up through the gears. Handling is great, it really holds the road. I don't know why it is that GM puts summer only tires on vehicles it sells in the north east. I had to replace them not long after I got it with all season, an extra expense. The one thing that I don't like about the car is the touch screen controls. You can't work the radio or climate controls by feel, you have to take your eyes off the road to make sure you hit the touch screen just right and sometimes that isn't easy. Over all I like the car and am enjoying it but I would say that it is not anything for a little old lady or anyone wanting a real cushy ride.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

2.0T 6A after 20K miles bought CPO at 8K miles

Brian Armstrong, 08/15/2015
2013 Cadillac ATS Performance 4dr Sedan (2.0L 4cyl Turbo 6A)
11 of 13 people found this review helpful

I bought the ATS 2.0T as a CPO from a local dealer. I paid 25K and I love the car. I always put in 92+ octane and have never gotten less than 25 mpg (miles driven/gallons pumped at empty- not cue's take on the same). The handling of this car is as car&driver and all other magazines have stated - Second to none in it's class. You feel connected to the road in a car that isn't a bloated overweight numb steering overpriced import. The trans does need work however, but in sport mode I have only minor complaints. I also have had zero problems since I bought it, and I now have 20K miles. Bottom line - If you're looking for a GREAT chassis, with sweet steering feel and acceleration take a test drive. I cross tested Audi A4, 3 series all the usual and the caddy fit my needs and likes much better than the others.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Cadillac and Crap start with "C"

Howard C. Anderson, 09/04/2015
2013 Cadillac ATS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
31 of 41 people found this review helpful

GM stands behind their dealers, so the dealer takes the bullet. Purchased 2013 ATS, car is in shop on average of once every 8 weeks. 13+ items had to be fixed in 2 years. GM no longer has extended warranty, and they will not pay for extended warranty. GM will take NO RESPONSIBILITY for the poor quality. List of items and how many times they had to be fixed: QUE 4 times Sunroof 3 times Sterling wheel 2 times Drivers seat 2 times

Performance
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

The American Standard of Luxury not here.

Elaine Mico, 11/05/2015
updated 05/07/2018
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
39 of 52 people found this review helpful

I leased a 2013 Cadillac ATS 4 door Sedan turbo, The car has been nothing but problems from the start. We are talking about the American standard for luxury vehicles, obviously this car is not. I am not going to completely trash the car because it does have some good points such as the handling, acceleration, interior looks as well as an appealing exterior, definitely a great looking vehicle. But the CUE system is inoperable while driving for fear of getting too distracted or frustrated and getting into an accident. The radio is useless it's always acquiring the HD signal so it sounds terrible, every once in a while it loses all the pre-set stations. I had front end problems since the begining of my lease, the car is in the shop every few months for different problems, already had about 7 recalls, There is absolutely no pleasure in driving this car. As I write this it is in the shop for noise vibrations on engine and rear. They called me and told me that there were loose screws on engine/door as far as the back vibration is concerned they said that all 4 rims are bent due to the potholes on roads. Now this definitely doesn't sound right, I can understand one rim possibly getting bent/damaged but not all four of them this leads me to believe that there is an apparent design/structural fault or that the materials used are too weak to support the weight of the vehicle. I have owned/leased well over 15 different vehicles during my life and never had a problem where I was told that the rims were bent/damaged. This ATS has been nothing but headaches since we got it and I must say that the dealership has been no help. When I last contacted the owner of the dealership he told me that I should call Cadillac/GMC directly and complain to them so let me get this straight you buy the car and after that they are done with you so now when you have a complaint or problem you have to contact the manufacturer yourself. What is the point in buying from a dealership when they are not there to help you, we may as well be allowed to buy directly from the manufacturer since ultimately they are the ones that you have to deal with. Lastly I must say that my experience with this vehicle has been nothing but frustrating and overall unpleasant, what is the point of having a car that you have absolutely no joy or pleasure in driving. I would be willing to possibly understand having so many problems if the car was used but for a brand new car it does not appear to be reasonable and at this point the car only has 27,000 miles practically still pretty new. It’s 2018 and my review of the ats still stands. I have since leased a 2016 srx no problems, now leasing 2018 xt5 no problem.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4.13 out of 5 stars

Just don't believe the MPG on the sticker..

glenroebuck, 08/04/2013
2013 Cadillac ATS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
7 of 8 people found this review helpful

The car pretty much sells itself after on test drive. I got the 2.0L Turbo AWD Luxury model with cold climate package (heated seats and steering wheel). Its' quick it handles great, it looks awesome an even the base model impresses. It is, quite simply, an amazing fun car to drive and it breaks out of the cookie cutter beemer world and lets me spend some of my money on a good ole usa car. I am 6 feet 260 and love the seats. my Salesman was 6'2" 250 and road in back and he was fine. I would not want to drive to florida back there but then given the mph on this thing I would not drive to florida with it..see improvements.

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2.75 out of 5 stars

ATS MAJOR PROBLEMS READ THIS !

kd1007, 02/08/2013
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
19 of 28 people found this review helpful

If unresponsiveness in Cadillac's CUE infotainment system has been a personal point of frustration, relief is on the way: an update to smooth things over is being worked on. CUE Design Manager Jeff Massimilla told Wired Magazine that the firm's received feedback regarding responsiveness, and they're working on "a modification that will be released sometime later this year." DONT BUY OR LEASE TILL ITS FIXED ! With the upgrade, the infotainment system will be more responsive and the touchscreen and capacitive buttons will provide haptic feedback more quickly. The Cadillac XTS and ATS are set to score the update, but there's still no exact date penciled in for the patch's arrival. DONT BUY OR LEASE TILL ITS FIXED ! Though vehicles could suck down the update with a built-in data connection, the software will need to be installed by a Cadillac dealership instead. Not a fan of having lost knobs and dials to a touchscreen in the first place? According to Cadillac VP of Marketing Don Butler, we'll see the likes of such analog controls complement the screen interface in the future. WHICH MEANS SOOOO MANY CUSTOMERS ARE COMPLAINING THEY ARE GOING TO PUT KNOBS FOR HEATING/AC AND RADIO BACK IN THE CAR IF THEY DONT NO BUYERS AND LOTS OF UNHAPPY NEW CUSTOMERS LIKE ME CANT WAIT FOR THEM TO FIX POOR RADIO RECEPTION BAD ANTENNA SYSTEM AND COME CLEAN ON THE TERRIBLE MPG PROBLEM ON TURBO ATS K.D.

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3 out of 5 stars

Trembling at Idle flaw

dior97, 07/29/2013
updated 09/24/2013
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
6 of 8 people found this review helpful

I have 2013 Cadillac with 800 miles. It trembles in idle during a red light for example .My dealer tried to fix with a software bulletin however it still has a minor trembling problem that is annoying and makes me wonder do i have a Cadillac or some cheap clunker. I can't believe that Cadillac is not aware or able to fix this flaw with the rough idle .This Cadillac Ats will not compete with Bmw , Audi with this problem. I think vehicle has awesome styling and does have a quiet ride but the trembling on idle give the whole car a bitter taste.

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5 out of 5 stars

Cadillac produces a WINNER!!!!

golddog1, 03/14/2013
2013 Cadillac ATS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
9 of 13 people found this review helpful

I recently leased a Cadillac ATS and have been very pleased with this vehicle. 3.6 AWD has returned 21.4 mpg. The overall ride is very comfortable and composed. Plenty of power with the 3.6 and the brakes are stellar. The run-flat tires can be noisy but that depends on the pavement. Overall quietness is very good. The CUE system, for me, is extremely easy to use. Not sure why so many reviewers, including the experts, are having such a difficult time with it. Controls are all well laid out and easy to access. Overall, a comfortable, fun, technology packed vehicle that makes driving fun again.

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4 out of 5 stars

+ and - of the ATS

bullzeye, 03/08/2013
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
7 of 10 people found this review helpful

Fun car to drive, fast & great brakes. Clean ext design.Cue is nice but somewhat difficult & sometimes frustrating. They really forgot about leg room when designing back seats, Boo. Gas, Not really all that great 16.8mpg which is somewhat of a drag & that is driving calm, if u push it will be under 16 mpg's forsure I recommend 91 or even 93octane that ur best chance of having best MPG. My best has been 17.4 using 93 oct. Car tends to flutter when idle esp if 89 or lower octane gas. Overall like my car, yeah CUE update would be nice overall Good car.1st yr model always need tweeks Love my Bose speakers & the ride come on its a Caddy....and Pow is nice esp mid range no top end yet let u know.

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3 out of 5 stars

Not as great as you might think

Greg Meyer, 10/12/2017
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
9 of 14 people found this review helpful

I have only 38k miles. My camshaft sensor went out in July of 2017, it took the shop two days to replace it and they never called me to say that they needed to keep my car another day. The techs at Putnam Cadillac don't like to talk to customers so they don't call them to inform them of pending repairs. A month after it was in the shop my Cue touch screen started dying and in two weeks was dead. I told them the Cue screen was dead when I dropped the car off yesterday. Today they finally called me after I called them for info. They said the Cue screen was dead, I said I knew that and had told them that yesterday. What's happening with it? The rep, Leo Yi, said he has the parts but he can't do anything until he speaks to his warranty administrator and she does not get in until tomorrow. Does that mean that every warranty job at Putnam Cadillac in Burlingame has to wait for this administrator to confirm the work can be done? Every job in the place must be backed up! The ATS is a fast car. The transmission is very slow to shift even in sport mode. The 3rd to 4th gear shift takes forever and often slips. This is common with most ATS's. It is Very small inside. If you are taller than 5'10", don't buy one. You will have a hard time getting into it. The very tiny trunk is only big enough for a gym bag or two. The CUE touchscreen system is terrible. Due to that particular issue, I cannot recommend this car. The touchscreen works sometimes and fails sometimes. You cannot turn on the A/C without the touchscreen. If you look at the Cadillac forums, you will see the frozen or dead Cue Touchscreen is a very very common problem. Why they are not recalling the cars is beyond me. Consumer Reports needs to look into it. It is nice looking car inside and out. Good paint. It handles well. But the poor touchscreen, poor dealer service, and getting in and out of the car without banging my head are reasons I would never own another.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

BAD Steering and BAD Tires

tp013, 12/10/2014
updated 06/12/2017
2013 Cadillac ATS Premium 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
9 of 14 people found this review helpful

I bought my cadillac in March of 2013, 25,000 miles later I am now putting my third set of tires on. I have had nothing but problems with this care from the steering locking up, stalling up an hill I also on acceleration get a banging noise from under the hood. the glove compartment and trunk not closing to an annoying rattling sound coming from the steering wheel and speaker in back seat. This car is not worth buying and would not recommend it to anyone. Everytime it was brought back to the dealer nothing is wrong with it..then in april steering locked up again...whole power steering column went. The whole engine blew...ended up hitting a pole. Rj burne on scranton were not nice to work with either.

Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
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2.25 out of 5 stars

STUCK WITH A LEMON

rzuff77, 04/07/2015
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
10 of 16 people found this review helpful

This car has been a lemon since about 5k miles and very disappointed with my purchase. Around 10k miles performance was awful 0-60 in about 15 seconds and I kept taking it back and finally they decided to replace the turbo at 15k miles. Still has the same problem but also shift rough and has a hesitation issue no one at the dealer can replicate. I currently own 5 GM vehicles but it maybe time to thin out my stable or at least dump GM. The dealership has been downright rude and awful and 800 Cadillac service is joke. Never calls you back and wastes your time.

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4.88 out of 5 stars

Best in Class

pghgator, 01/06/2013
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
24 of 41 people found this review helpful

FINALLY! Cadillac and GM have made a car that not only competes with the Europeans but beats them hands down. First let me say that I currently own a MB C300sport, and have owned a BMW 5 series and Lexus IS. I looked at the BMW 1 and 3 Series, the Audi A4, and the MB C300 and nothing compare to the value you get with this car. I was looking for an entry level luxury sedan for my wife and found this car to be superior than anything else in the marketplace. I really wanted to buy the baby bummer, but just couldn't justify against what Cadillac was offering. In years past I wouldn't even consider a Cadillac, but loved the new design so much I thought I'd give it a test drive...I was sold!

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3 out of 5 stars

Two ATS's Since Memorial day 2013

unsatisfied27, 02/21/2014
updated 08/22/2016
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
6 of 9 people found this review helpful

I purchased a new 2013 ats on memorial day 2013 , i am on my second one now. the first one i had put 5509 miles on it the first 10 days i owned it. i took it back to the dealership in N.C and had a complaint that the steering wheel would get stuck while driving on the highway, they had the car for two weeks . could not find problem, did some computer updates as recommended from cadillac tech support. it continued to happen after they gave it back to me .finally had it towed back for the same problem. they gave me a new one, put 8700 miles on that one and i have an electrical problem center dash goes black. turns out there is a short in the radio and the ecm unit . Car is total [non-permissible content removed]!!!

Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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4.63 out of 5 stars

At long last, a worthy entry.

ngamoth, 09/22/2012
2013 Cadillac ATS Premium 4dr Sedan (3.6L 6cyl 6A)
45 of 80 people found this review helpful

After successive failures, it appears Cadillac has finally made a small car worth buying. The level of effort involved in the design, creation, and testing of this car are evident upon first driving it - it feels surprisingly well built. Were it not for the plush American cabin, you'd swear the VIN began with a telltale 'W.' Performance-wise, the car shines. The adjustable Magnetic Ride Control is brilliantly implemented, and one could wax poetic about the powertrain, braking...but let's face it. This isn't going to the track - it's going to make a break in traffic much more enjoyable. Spaciousness wasn't the intended result, so make your buddies drive separately!

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3.88 out of 5 stars

Cadillac ATS 2.5 troubles with rough idle

dior97, 08/12/2013
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
8 of 13 people found this review helpful

I have Cadillac ATS 2.5 4 cyl. that shakes, trembles during a routine stop lights during a stop. I have taken the vehicle to the dealer for software fix/updates but the problem is still there. . I"m very disappointed in this vehicle , in Cadillac and in GM. So much technology in the Cue, the radio but a vehicle that trembles and shakes is extremely annoying and gives The Cadillac ATS a sour tastes. so far, NO fix yet, NO response from Cadillac or GM. i will re post if update.

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4 out of 5 stars

RECENTLY PURCHASED CADILLAC ATS BAD DIFFERENTIAL

zay caddy, 09/08/2018
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
2 of 2 people found this review helpful

i bought thr car with 50k miles on it. at 65k miles the differental started making a howling sound. got warranty fix. but still. . .not cool

Safety
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

I love it!

Deborah K G, 11/09/2016
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
3 of 4 people found this review helpful

My car is exactly as advertised. Its got great styling, its super comfortable, and I feel safe while driving.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

Awesome value

383motec, 05/13/2013
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
3 of 4 people found this review helpful

Performance: Chassis tuning is awesome, ride that pleases Lexus fans, and sportiness that will impress BMW fans. Brakes are outstanding and acceleration is competitive in the segment. COMFORT: Front seats comfort is excellent and leatherette is top grade. The engine howls and buzzes a lot under duress, but it's actually smoother and has less boom at idle, low speeds, under low rpm/heavy load than my 2010 Audi A5 2.0T with its heralded engine. I'm 5'10"/180 lbs. and this interior is nearly snug. The rear seat is adequate for adults up to 5'10", if everybody cooperates with seating position. Trunk is narrow, but reasonably tall and deep. Great standard stereo sound beats my Audi B&O

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1 out of 5 stars

electrical nightmare

Alfredo, 06/01/2018
updated 06/07/2019
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
4 of 6 people found this review helpful

9500 in electrical problems before I sold it. CUE system is horrible( replaced twice) and so are all the sensors that don't work. Blown head gasket at 40k. Make sure to also get get that split radiator hose in case the plastic cracks from the heat at 25k.Its too bad I really enjoyed driving the car.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Dream Car or Nightmare?

Little old lady, 10/06/2016
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
8 of 15 people found this review helpful

I purchased this car in 2014 and thought my dreams had come true. Beautiful car. Very classy. Sporty. What a nightmare it has become. CUE system SUCKS! The CUE is frozen on the homepage and will cost $2K to repair. Not covered under warranty. Several recalls including rear defogger, transmission issues, etc. Of course there is no recall on the CUE. Interior falling apart. Plastic parts just pop off. I'm collecting them for next owner. Driver seatbelt gets stuck. The audio is horrible while using the phone via Bluetooth. I'd rather hold my phone and drive. Navigation is only available through OnStar and limited at that. Climate controls have a mind of their own. While only using the AC, the heater will intermittently come on; even in 100 degree temperatures outside. Needs frequent front-end alignments and I'm a careful driver (don't run over potholes). I will NEVER buy another Cadillac. Please save yourself LOTS of money and aggravation and "steer clear" of this one.

Technology
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

My favorite car I have ever owned!

Joseph DiFrancesco , 04/30/2018
updated 04/30/2020
2013 Cadillac ATS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
2 of 3 people found this review helpful

First of all, I really do think this is my favorite car that I have ever owned. It has a few quirks, but overall it is an incredible car! It is so fun to drive and so luxurious, can’t find anything comparable for a comparable price.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

TOUCH SCREEN and MORE

Cat Ruggiero, 10/04/2019
2013 Cadillac ATS Standard 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
2 of 4 people found this review helpful

I purchased my 2013 Cadillac in 2015 from Hudson Cadillac in Poughkeepsie, NY. I was NEVER warned about the touch screen computer, that can STOP WORKING. I cannot control the radio or the temperature neither on the steering wheel or the touch screen. Cadillac has agreed to replace it and ONLY charge me for the labor. If they didn't do that the part would cost me about 1600.00. I have spoken to MANY people that have the ATS to see what their feedback is. MOST said they would never buy another Cadillac. Just the fact that they only warranty the car to 36000 miles is a clear indicator of the reliability of this car. Oh, forgot to mention, the car comes without a spare tire. I WILL NEVER buy another Cadillac again. I will go back to Infinity!! A much more reliable car with a warranty of 100,000 miles. Jeez....even Kia stands by their cars with a 100,000 mile warranty. And my car only has 47,000 miles on it. I keep thinking what is going to go wrong next!! Issues with the sunroof not closing too!!

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5 out of 5 stars

Eye catching styling

Carol Pinion, 12/29/2016
updated 07/01/2020
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
1 of 1 people found this review helpful

The ATS is a pleasure to drive. It handles well and is responsive. The interior is comfortable. The exterior design is very eye catching and I've received compliments on the car. It has a good audio system with Boise sound. I'm very pleased with this car and would purchase another in the future. *Still love my car 5 years after purchase. As I walk to my car in a parking lot, I still get the pride of ownership feeling. Still get compliments from people as I drive it out in the public. The styling has not diminished with time. Would buy another ATS as its a beautiful car and very dependable. I sold the car last year. Bought a all wheel drive Ford Escape. It was time to move on.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Awesome, Sporty Ride!!

shannon bentley, 01/23/2017
2013 Cadillac ATS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful

This is a true diamond in the rough sport sedan. Driving a $51k car that I bought for the price of a new Honda Civic. I drove Lexus IS-250's and BMW 3 series and this was way more enjoyable to drive. Interior space is tight for backseat passengers but the driver and front passenger have loads of room (I'm 6'5" 250 lbs). The CUE system is easily figured out and the My Cadillac app works great for starting car from my desk and downloading routes for upcoming trips. Overall I am very impressed with my new baby.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

You don't know what you are missing.

Adam S, 04/30/2018
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
1 of 1 people found this review helpful

Before owning the ATS, I had two BMWs (both bought new,) a 2002 325i and a 2005 Z4. When I traded in my 325i in 2013, didn't want another BMW, but I did want a rear wheel drive car that would give me a ride similar to the BMW. Well, truth be told, when compared to my 325 and the newer BMW 3-series cars, I found the ATS' steering, road holding capabilities, road comfort, dashboard panel and interior to be superior. This car took turns without leaning, and considering its great suspension, it rarely felt "jittery" on regular roads. It's 2L turbo was quick enough for me. However, I must say that although the BMW's turbo engine and transmission were smoother, the ATS was still a more enjoyable car to toss around. The car's touch screen infotainment system got a lot of bad raps, but I didn't have any problems with it. Nonetheless, it does appear that over the years, the negative reviews of the infotainment system seems to have had precedent over the car's excellent road performance and has undeservedly decreased the car's resale value. Good new for those who are looking at the ATS (but bad for me when I will sell the car in another 2-3 years). My overall recommendation to anyone interested in this car is not to waste any time and just buy it. You'll have a great car at a very great price.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

2013 ATS 2.5L. Cosmetically good, mechanical junk.

Nick, 06/24/2021
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
1 of 1 people found this review helpful

Bought my ATS in 2017 with 14k miles on it. I've had it a total of 4 years. Since then I have had transmission work done on it, replaced a bad fuel pump, and have replaced the spark plugs 3 times myself. I've kept regular oil changes on this vehicle as well. The coolant was mysteriously gone one day, no sign of leakage. I filled it back up and it seems to be fine now. When the fuel pump went bad, the car went into "power saving mode" and you're not able to go more than 45 miles per hour. Obviously to stop any damages from happening with just enough time to get you to some place to fix it.The batter needed changed after 30k miles. The battery is fairly expensive too. About 250 dollars. The display on the center console started to get small cracks/scratches one day for no reason at all. They got worse and worse over time. I cleaned the car every month myself and keep it clean. The interior is nice and the seats are good. Just that display screen that really sucks. I've also had some occurrences where the lights on the center console and display have completely shut off going down the road. If this happens ,you can't adjust the AC or anything. It's only happened once...I have 60k miles on the car, and there is now a weird low buzzing noise coming from the dash. It sounds like a loose fan maybe. I've changed the tires 3 times. They don't seem to last very long and they become very noisy after about 10,000 miles of use. I think they might just need balanced. I'm really considering trading for a Honda or something else. I'm always afraid that something will go wrong with this car. It has been good the last year, but i'm about to sell it. Thankfully because of the used car shortage, i would be able to sell and profit from it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Awesome car

Shawn Herman, 01/23/2016
2013 Cadillac ATS Standard 4dr Sedan (2.5L 4cyl 6A)
3 of 10 people found this review helpful

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.13 out of 5 stars

Nice car

carlover58, 10/04/2012
2013 Cadillac ATS Luxury 4dr Sedan (2.5L 4cyl 6A)
6 of 22 people found this review helpful

I love the technology and style of car. It does pretty good on gas. Cons if you need a kick for speed 2.0 and higher are best.

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5 out of 5 stars

My ats

frank miller, 10/04/2016
updated 10/05/2017
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Watch for money traps I e extra warranty gap insurance excetera

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Younger male who gave Cadillac/GM a go for it

Jeremy, 01/24/2019
2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

So this my 3 car I have ever owned. I am an avid MotorTrend reader... previous car 1995 Mazda Porters (family car), first purchased car 2002 Volkswagen Jetta 1.8T sweet car, upgrades to a 2008 Nissan 350Z (great deal and just had to own one in my lifetime. Okay on to the Caddy just like most of us Americans we are so into our europena and Asian car brands. I know I didn’t want a 3 series as most folks say after the first year definitely 2nd you have issues. Okay on to the ATS the 2013 is the first year for this model. I think cadillac made the back a little to tight but the front seats are amazing and the leg room. I do think the leatherette material needs to be a little tougher.. unfortunately mine is tearing but in honesty the car is 6 years old now and I have owned it for 2.5 years and I drive daily. I must say the keyless entry should have been standard on all trim levels in my opinion but there is an upgrade FYI if u want to add those handles. My gas consumption is great based on current market 20-25 fills it up for me ... and I use 87 but highway I use premium fuel: the trunk space I don’t like and think they should have figured out something a little more user space friendly lol... I have had to change my lightbulb and boy it was a task but anyone can do it and save on funds. The ATS definitely introduced new Cadillac owners and the new CTS is amazing looking .. I call it ATS on steroids as it looks just like it .. I def want to keep the car for another2.5 years and then try another brand but this was a great value and great entry level luxury sports sedan.. more tech should have been in the car in my opinion also standard .... car is quick and if u get the right engine airfilter u can hear the turbo

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

2013 ats Cadillac 75,000 miles

Mary Ann Vinson , 07/25/2019
2013 Cadillac ATS Performance 4dr Sedan AWD (3.6L 6cyl 6A)
0 of 0 people found this review helpful

Had rear differ. leak fixed in Feb. 2019 now have to have axel fuel seal fixed July 2019. This is two things that most cars never have to be fixed!!! I’ll be spent 1,400$ all together next week!! I’m not happy at all about this!

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4 out of 5 stars

My ats

Rob, 03/21/2023
2013 Cadillac ATS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
0 of 0 people found this review helpful

Very nice car would recommend

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Driving Experience

Jing, 02/19/2021
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

This car is quiet and comfortable. With its Turbo speed, smooth, heated leather seats and steering wheel, and surround sound, your driving experience always feels like an effortless drive up to the moon and back.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

I named her Chi

Vicrbob, 12/06/2021
2013 Cadillac ATS Luxury 4dr Sedan (2.0L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I bought this car online, sight unseen, never a test drive. The car was delivered to me in Springfield, Mo in 2018 from somewhere in California ... My mother-in-law (Dunwoody, GA) has always driven a HUGE cadillac and while it was a nice ride, I deemed it more of a broom (so to speak) and vowed never to buy a Cadillac anything ... but when I saw the car, saw the price for absolutely everything I desired (excepting a sunroof), I wanted it ... as soon as I drove it, I loved it! It now has 81,000 miles on it and I have taken very good care of it and run only premium gasoline through her. Though there have been some repair issues lately, I wouldn't trade it for anything ... it'll be my car until I kick ... the handling, comfortability and the ultimate in reliability when passing vehicles on a 2-lane road are second to none ... never mind that the backseat isn't really for toting passengers ... I don't like backseat drivers anyway!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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