Used 2019 Buick LaCrosse Consumer Reviews
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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.
Good value for retired folks
Richard Stewart, 12/09/2016
updated 12/14/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
76 of 76 people found this review helpful
Being retired, I was looking for a quite comfortable roomy car with easy to use controls and lots of safety features for my wife and me to use for travel. The Lacrosse fit the bill. I was impressed with all the safety features (love the heads up display) and the ease of use of the entertainment and navigation systems. Most luxury cars don't have touch screens, which to me was a distraction. The simpler the better. The trunk on the Lacrosse is huge so no problems getting luggage stowed. On the road the Lacrosse is very quiet and comfortable with plenty of power when you need it. I was impressed with the overall mileage on the first fill up at 29.4 mpg with a 200 mile trip to PA and the rest mixed driving. Some things I found troubling was there was no sunglass holder in the overhead (can use the space under the shifter, but still...), the visibility is not as good as I would have liked out the front when making turns and parking, and the transmission hunts a bit at low speed going up twisty hills (can shift into manual to smooth out). People complain about the electronic shifter, but I found it easy to use once I got used to it. Overall I find the Lacrosse to fit my needs just fine and look forward to many miles of comfortable quite travel. After 7500 miles the Intellilink display went blank then started a reboot that took two hours. Happened twice in two weeks and took to dealer who found a bad module that would not allow for reading data. Part on order for three weeks and haven't heard back.
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Best kept secret in automobiles
Elwyn H. Davis, 01/09/2018
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
29 of 29 people found this review helpful
We traded a 2010 Lacrosse CXS with 92,000 trouble free miles for this car 15 weeks ago. Ours is the Premium trim level. So far, in almost 5,000 miles we love the car and haven't found anything to complain about. Among the great things: Ride, smoothness of operation, seat comfort, Auto stop/start, gas mileage - 35 mpg on highway trips, 21-22 around town mileage, 24.2 overall probably 90% around town, easy to use technology, sound system, new style gear shifter, trunk size, quiet operation. Our friends that have ridden in this car are blown away. Before buying this car I test drove: Toyota Avalon, Chevy Impala, Lincoln MKZ, and Nissan Maxima. None of these compared to the comfort, handling, styling, and overall perceived quality of the 2017 Buick Lacrosse. To put things in perspective, this is the 12th new Buick we have purchased since 1966, and have only had one that was not terrific. However, this is head and shoulders above all of the previous 11. Buick hit a home run with this design.
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Most Improved Player
Kevin S., 03/11/2019
updated 03/15/2021
2019 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 9A)
26 of 26 people found this review helpful
This is the second LaCrosse the family has purchased. The first was a 2013. Each car is as comparably equipped as could be. The new one is a much better car. The tech features have obviously improved between now and 2013. The back up camera with the guide that twists and turns as the wheel does, for example. The adaptive cruise is a cool feature. The posted speed limit indicator is helpful. The lane centering feature I'm not so sure about. It makes adjustments, but very slowly. I think you could easily drift into an on coming lane if you fell asleep. The smart seat feature is a little scary sometimes, but it is definitely helpful. The seat vibrates if the cameras detect a possible collision, thankfully I've only noticed this at slow speeds, parking lots, backing out of the garage, etc. The interior layout is better, and has better materials and touch points. The direct shifter takes a little getting used to, but it works well. In the older one I always felt like the car was floating through the corners, not really connected to the road. And that one had the Hi-Per Strut front suspension too. The new one is much more composed in corners, while still being compliant over bumps and imperfections on the road. We've only had the car a little over a month. But all is good so far!
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A great car!
Bill A., 07/09/2017
updated 07/20/2020
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
38 of 39 people found this review helpful
I purchased a fully loaded 2017 Lacrosse with the premium trim level and couldn't be happier. I absolutely love the way it rides and handles, especially with the sport setting on. It has so many options I'm having a blast learning them all. It is by far the quietest, best riding, and best driving car I have ever owned. And I think it is the most stylish car on the market, not gaudy but sophisticated in its looks and styling. I tested a number of competitive models from Lexus, Kia, Hyundai, Nissan and Lincoln and they just didn't compare to this car. If you love to drive a luxurious, quiet yet great handling car, with plenty of power I highly recommend you take a look at the Lacrosse! Update 1/17/18 - this is truly the best car I have ever owned. Can hardly believe the mileage I get. I drove to my mothers home and back and, while I admit to taking it easy, averaged over 38 mpg for a 200 mile trip! Unreal! Loving the adaptive cruise control and lane keep assist features as they make the car a pleasure to drive. The adaptive cruise control is a real stress reducer, especially in heavy traffic. Just set it and let the car do the work. Buick has really done an outstanding job with this car.
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Most wonderful car!
John Watson, 06/27/2019
updated 06/29/2020
2019 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 9A)
20 of 20 people found this review helpful
Buick LaCrosse is a very luxurious car with all comforts you would find in an expensive car. You feel pampered owning, driving, and experiencing this car. It is so sad that the trend is toward SUVs which will end the production of such beautiful and comfortable cars such as the LaCrosse. Old folks like us (65) like comfortable sedans. I have friends who are doing all they can to keep their Buick Park Avenues on the road because of the beauty, comfort, and drive. My 2019 Premium LaCrosse is the replacement for them!
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