Used 2018 Buick LaCrosse Consumer Reviews
Incorrectly thinks it knows what's right (always)
My wife and I rented a LaCrosse for a week in Colorado. We put more than 1000 miles on the car during this time. Pros: The seats are comfortable and the ride is nice. Cons: The controls and instrumentation are awful. The gear shift is very un-intuitive and you cannot go easily from manual shift mode back to automatic without going into neutral. The back-up camera comes on in reverse (duh), but it does not turn off until you roll forward for a while in a forward gear; this is distracting and unlike all the other cars I have driven. The paddle shifters are worse; it's very easy to hit them accidentally, at which point you *have* to shift via them; there is no easy way to go back into full automatic mode... you just wait until GM decides it's the right time to return to auto mode. The engine turns off when you come to a stop... sometimes... others it doesn't. The headlight controls are hidden by your left hand if you drive using 9-3 or 10-2 hand position. The touchscreen must be used for climate control and it's arcane and opaque in terms of getting the air set just right. The audio system controls on the touchscreen were such that I just turned the volume to zero to avoid having to deal with it (why no just turn it off? you ask... well, when I tried that, it turned off the whole touch screen along with the climate control). Overall, the user interface with this car is what I would expect from sophomore level design students who did not have enough time to complete their semester project. If it were simply a matter of getting used to different controls I would be more forgiving, but the controls o this car are just plain bad and would be a nagging irritation for as long as it's owned. Also, the gas tank is small and I had to hit the pumps more often than I expected. Not recommended at all.
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- Technology
- Performance
- Interior
- Comfort
Try before you buy
It is cheaper to lease a Lexus or Mercedes than this LaCrosse.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Essence SedanMSRP: $20,990448 mi away
- Premium SedanMSRP: $11,999280 mi away
- Essence SedanMSRP: $16,998166 mi away
COMPLAINERS, LEASE DO NOT BUY.
All the negative comments about the lacrosse PREMIUM ALL WHEEL DRIVE are not as i am experiencing my LACROSSE. My LACROSSE list at $ 50,370 was well worth the experience i am enjoying. I can only assume that the negativity i saw in the reviews must be frustration from the PRESIDENTIAL election. By the way this is my third new lacrosse since 2010.
- Performance
- Comfort
Except for back seat!
I love my 2017 La Crosse with one exception. The back seat is extremely uncomfortable. At the bottom where the seat bottom meets the seat back there is a raised section that actually hurts the tailbone. All else is great.
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- Reliability
- Value
Excellent year-end purchase - very comfortable
We were looking for a large, comfortable sedan with great leg room and a big trunk for taking long road trips. The original MSRP was $41.6K and the car had all the extra features that we wanted. We've had the car for just over one year and think it was a very good purchase. The ride quality is very good and quiet cabin will probably improve when the slightly noisy OEM 18" Continental tires are replaced with Michelin Defenders. On nine highway trips of more than 250 miles each totalling 3,800 miles, we averaged 32.7 mpg with a high of 35 and a low of 29 on individual tanks. The gear shift selector is manageable but Park can inadvertantly be selected when looking for Reverse - not a great replacement for the long standing P, R, N, Dr, Low arrangement and a questionable piece of engineering. The V6 engine has plenty of power for good acceleration on to expressways and for passing on two lane roads. The 8 speed automatic shifts smoothly and has no trouble finding the correct gear. Navigation screen and radio were replaced under warranty and the quality of dealer support was excellent. The backup camera and the side traffic warnings work well, as rear visibility is slightly hampered. The car does sit low and it is slightly more difficult for older people to get in and out of the front seats easily than in our previous Buick Lucerne. Very little to complain about and would recommend the car that we consider stylish and comparable to vehicles costing considerably more.