Used 2017 Buick LaCrosse Consumer Reviews
Used LaCrosse for sale
Not Happy
Larry M. Fierstine, 06/11/2017
updated 06/14/2021
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
11 of 20 people found this review helpful
I purchased a 2017 Buick Lacrosse Essence in Dec. 2016. The vehicle has 1550 mi., and has been in the shop twice for wind noise and rattles. The first time the car was in the shop for a recall, I mentioned the wind noise and rattles, the car was in overnight, a part was needed to fix the wind noise, a week later the part came in, had it installed , did not fix the problem, the car stay for an entire week. The jury is still out on the wind noise, but still has rattles. A plastic water bottle in the cup holder rattles. I don't want to have the car constantly in the shop, so I am driving it as is, and will address rattles at the next recall. Design flaws , my wife(5'4") and I(6') can not get in or out without bumping our heads, roomy luxury! The pass thru is worthless, nothing can safely be retrieved from it unless you stop and crawl into the car to get what you want. The arm rest on the center counsel is to short and does not slide forward for comfort. The cubbies in the doors are horrible, your can not get sunglasses out because the decorative plastic won't allow access to retrieve them from the cubby without again stopping and reaching with your other hand to get the sunglasses. The rear window comes so far back that if interferes with the access to the trunk. Do not try to load a normal set of luggage. I noticed in your article you used one medium bag for the pictures. One of the rear seat releases came loose, I was asked by the dealer if I had overloaded the trunk, I replied it is for cargo? To say we are unhappy is an understatement. We expected more for our $45,000 purchase. Never again, Larry M. Fierstine
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I Hate Auto Stop!
BBC, 08/30/2017
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
16 of 30 people found this review helpful
Don't buy. Auto/Stop is a terrible feature. Every time you come to a stop the engine turns off. When you lift your foot off the break the car starts and you can feel the transmission engage. You need a neck brace to drive this car. Car seems like it's always banging in and our of gear. If you slow down then hit the gas the car lunges forward. I hate driving this car. This is my 3rd and last LaCrosse. My last Buick as well. So far I have not been able to turn this feature off.
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2017 Buick LaCrosse for sale near you
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Excellent Vehicle
Fred Wulff, 05/01/2017
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
3 of 5 people found this review helpful
Excellent design, power, technology, ride, and value.
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Incorrectly thinks it knows what's right (always)
D Dahl, 07/22/2017
2017 Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
14 of 30 people found this review helpful
My wife and I rented a LaCrosse for a week in Colorado. We put more than 1000 miles on the car during this time. Pros: The seats are comfortable and the ride is nice. Cons: The controls and instrumentation are awful. The gear shift is very un-intuitive and you cannot go easily from manual shift mode back to automatic without going into neutral. The back-up camera comes on in reverse (duh), but it does not turn off until you roll forward for a while in a forward gear; this is distracting and unlike all the other cars I have driven. The paddle shifters are worse; it's very easy to hit them accidentally, at which point you *have* to shift via them; there is no easy way to go back into full automatic mode... you just wait until GM decides it's the right time to return to auto mode. The engine turns off when you come to a stop... sometimes... others it doesn't. The headlight controls are hidden by your left hand if you drive using 9-3 or 10-2 hand position. The touchscreen must be used for climate control and it's arcane and opaque in terms of getting the air set just right. The audio system controls on the touchscreen were such that I just turned the volume to zero to avoid having to deal with it (why no just turn it off? you ask... well, when I tried that, it turned off the whole touch screen along with the climate control). Overall, the user interface with this car is what I would expect from sophomore level design students who did not have enough time to complete their semester project. If it were simply a matter of getting used to different controls I would be more forgiving, but the controls o this car are just plain bad and would be a nagging irritation for as long as it's owned. Also, the gas tank is small and I had to hit the pumps more often than I expected. Not recommended at all.
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Try before you buy
E Barkowski, 02/28/2018
2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
3 of 7 people found this review helpful
It is cheaper to lease a Lexus or Mercedes than this LaCrosse.
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