Used 2017 Buick LaCrosse Consumer Reviews
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Senior non-techy lady
Sandy, 03/14/2019
updated 03/16/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I have only had the car for a few days so couldn't really answer some of the questions. Lots of new technology which I have to look up in my manual to use. I am not fond of the auto shut off feature and wish I could shut it off when I chose to. I also do not like the fact that the gas tank door is now on the passenger side which is opposite of the Buick I last had. Why should a person have to walk around their car to out gas in!! On the plus side, after test driving different makes, the Buick seems more sound and better quality. One year later I find that I Hate the shift--why pot that extra P (park) to the side on the shift. I also think the climate control should be on a separate button rather than on the screen which is hard to turn the A/C on when driving. My car also has some weird noise in the rear that my dealership hasn't been able to fix. One very good thing is the gas mileage.
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Not loyal anymore.
James, 01/07/2017
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
6 of 10 people found this review helpful
I was sad to learn that I would have to spend $40k just to get leather seats. Also if I want the nice "Bose" stereo I would have to buy a "package" that would include Navigation and a bunch of other useless "safety" features you really don't need if your paying attention. They don't put michelin tires on their premium sedans anymore. Really? I'm done with GM. I currently drive a 2015 lacrosse. I really think they took the wrong direction and that new gear shifter. Its the same one that they put in the Cruze I think.? I am now looking at the new Continental. They have little "package" games too. If you compare a loaded Lacrosse which is $50k to other competitors I think the decision becomes much clearer. If I am going to spend $50k on car it isn't going to be a Buick. Sorry GM.
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2017 Buick LaCrosse for sale near you
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- Essence SedanMSRP: $12,975382 mi away
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Not Happy
Larry M. Fierstine, 06/11/2017
updated 06/14/2021
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
11 of 20 people found this review helpful
I purchased a 2017 Buick Lacrosse Essence in Dec. 2016. The vehicle has 1550 mi., and has been in the shop twice for wind noise and rattles. The first time the car was in the shop for a recall, I mentioned the wind noise and rattles, the car was in overnight, a part was needed to fix the wind noise, a week later the part came in, had it installed , did not fix the problem, the car stay for an entire week. The jury is still out on the wind noise, but still has rattles. A plastic water bottle in the cup holder rattles. I don't want to have the car constantly in the shop, so I am driving it as is, and will address rattles at the next recall. Design flaws , my wife(5'4") and I(6') can not get in or out without bumping our heads, roomy luxury! The pass thru is worthless, nothing can safely be retrieved from it unless you stop and crawl into the car to get what you want. The arm rest on the center counsel is to short and does not slide forward for comfort. The cubbies in the doors are horrible, your can not get sunglasses out because the decorative plastic won't allow access to retrieve them from the cubby without again stopping and reaching with your other hand to get the sunglasses. The rear window comes so far back that if interferes with the access to the trunk. Do not try to load a normal set of luggage. I noticed in your article you used one medium bag for the pictures. One of the rear seat releases came loose, I was asked by the dealer if I had overloaded the trunk, I replied it is for cargo? To say we are unhappy is an understatement. We expected more for our $45,000 purchase. Never again, Larry M. Fierstine
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I Hate Auto Stop!
BBC, 08/30/2017
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
16 of 30 people found this review helpful
Don't buy. Auto/Stop is a terrible feature. Every time you come to a stop the engine turns off. When you lift your foot off the break the car starts and you can feel the transmission engage. You need a neck brace to drive this car. Car seems like it's always banging in and our of gear. If you slow down then hit the gas the car lunges forward. I hate driving this car. This is my 3rd and last LaCrosse. My last Buick as well. So far I have not been able to turn this feature off.
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Terrible front seat, shakes and vibrates
Buick LaCrosse 2017 PremiumAWD, 12/04/2018
updated 12/07/2020
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
10 of 19 people found this review helpful
I researched A LOT before I bought this car...On paper it looked great...Huge, comfortable, full of tech, all safety features...I found a great deal on it 30% off with only 3000 miles on...I test drove it for 30 min on back roads and 5 minutes on highway...everything was OK...soft ride, quiet, smooth. I bought it and was very exited. Until I drove it on windy highway with steep incline/decline...The front driver seat is terrible, pressure on both buttocks, possibly because of the stiff safety vibration thing on the sides of the seats. When speed is above 60, vibration is very noticeable under the seat. The whole car shakes when speed approaches 80. Transmission shifts up and down and car kicks front and back when going uphill. I drove it for 1500 miles, still can't find a comfortable position to sit, even with seat cushion. The car waddles all the time, and I get motion sickness...I LOVED the car before I bought it...now I can't even drive it because I get butt pain and sickness in my stomach...I can't believe I am saying it...but I miss my Corolla LE...with it's mere 128 hp and terrible wind noise and revving engine uphill and downhill...at least I could put earbuds and forget about the road...this one keeps rocking and jerking me, and I am stuck with it... Update after 2 years: Car continues to jerk and shake...Transmission is terrible...kicks with each gear change...especially in cold weather. Tires worn out after only 35k miles... Bose subwoofer makes loud buzz with each beat... I can't wait to get rid of this car...
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