Used 2017 Buick LaCrosse Consumer Reviews
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Still a great car after 4 years
LarryS, 04/07/2020
updated 10/07/2022
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I am amazed every time I drive, you can't get any better a ride, and after 4 years of heavy travel, everything in the car still works.
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What a Surprise
Charles Pletcher, 01/22/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I thought I'd never find another car that would give that rare WOW!!! moment, I've seldom experienced during my 60 years behind the wheel. I've owned top-of-the line Cadillacs, Lincolns, BMW's and Mercedes. Out of all of them, only my 1972 Mark IV and my 1995 740 IL literally knock my socks off. Here's the surprise: I've come to believe my LaCrosse Essence is the best car I've ever owned; the ultimate WOW!!! moment. CHARLES PLETCHER
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2017 Buick LaCrosse for sale near you
3 of 19 listings
- Essence SedanMSRP: $12,29713 mi away
- Essence SedanMSRP: $16,98524 mi away
- Preferred SedanMSRP: $13,49515 mi away
See all 19 listings
Luxury car ride with economy car seat comfort
PaulC, 09/01/2017
2017 Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
6 of 8 people found this review helpful
Ride of the base sedan I rented for 4 days was smoother, quieter and more free of vibration than any car I have driven the past two years - better than Toyota Avalon, Lexus ES350, Lincoln Continental, Impala. But the seats are uncomfortable. The seat bottom is hard so the pressure points cause soreness and fatigue to set in within 15 minutes. And the seat back lacks sufficient lumbar support even when the power control is set for maximum support. Powertrain is smooth and quiet. Air conditioner cold and powerful. Gearshift control is unconventional and unintuitive - took me 5 minute to figure out how to shift into reverse. Ironically, I find several much less expensive full sized cars have more comfortable front seats than the Buick Lacrosse, Toyota Avalon and Lincoln Continental; e.g. the 2018 Toyota Camry and 2017 on up Kia Optima. As a potential buyer seeking ride and seat comfort, at present my favorite prospect so far is the 2018 Camry LE or XLE as it offers near LaCrosse levels of ride comfort and quietness with much softer, more better shaped seats and superb directional stability on the highway - all important characteristics for fatigue free long distance cruising.
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Bought Buick as a dream car, living a nightmare
Sebastian S., 03/07/2019
updated 07/18/2019
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
4 of 5 people found this review helpful
Buick LaCrosse may be a great car if GM could just honor the warranty. I own this new car for over a year. From the start it was plagued with problems. After 9 dealer visits, 3 GM/Buick customer service cases and e-mails to GM's vice president for Buick, I am still driving with a very bothersome creaking/flapping noise coming from the front passenger door. Dealers can't figure it out, GM does nothing to help. Their customer service is atrocious, better said, non-existent. Update: it's been one and a half year, I spent more time, wrote more letters, GM opened more customer service (they should not use the term) cases. I also found rust on the door molding and on the car. They (partially) cleaned the rust but didn't resolve the issue. People advised me not to buy an american car. GM proves them right. I welcome a GM executive who wants to have a dialog with me. I'd love to help them understand where they can make improvements. They won't, though. Gave them plenty of chances already.
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2017 PURCHASE
David Quast, 11/01/2016
updated 05/09/2018
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
18 of 29 people found this review helpful
Ride quality is horrible. Bad continuous vibrations in drivers seat. Tires pound the pavement. No comparison to my 2011 Lacrosse trade-in. Complained to dealer. Showed service builletin #03-03-10-007j. Tires get a flat spot when not being driven, and should be driven at least 15 miles to get rid of flat spots. Suggested buying new michelin tires for $900.00. Shifter drove me crazy. Traded car because of this.
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