Used 2011 Buick LaCrosse Consumer Reviews

300,000

My 2011 model is not listed in Edmunds, an obvious oversite - Mine is a automatic FWD 3.6v engine/transmission - not the AWL. I drive about 43-50k per year - I have not had any issues at all. I purchased with 23.5 k Miles - had a weather strip replaced at purchase time. At 65 mph, I get about 29mpg, at 72 mph, about 26mpg. So far, I have not had to replace a thing. I did have engine light turn on- I am in harsh weather, and the sensor for misfire of a cylinder is really sensitive - this happened only once - I reset it and havent seen it in 15k miles sense. UPDATE It's now 4 years later, and Edmunds still doesn't list the front wheel only 3.6L CXL version... I have the front wheel only version of the 3.6 CXL Lacrosse. I have now 258,250 miles... The engine and transmission perform like it was when I purchased it with 23k miles. I got 100k on the original Pilot, 72k on a pair of Cooper, and now my favorite is the Vogue signature gold, a great tire at a great price - now on 80k. Still comfortable. All 4 speed sensors on hub's went at different times, backup sensor went bad due to low voltage indicator - Lowell Buick told me to go to some hack to figure it out! At 252k miles, my starter went bad. All else works perfect! Cooling and heated seats, mirrors, steering wheel, AC, electric windows locks, radio, etc... nothing is wrong. It drives true, the seats are still comfortable, all electric work. Body is still in great condition. Tiny rust on top of windshield starting. Couldn't be happier I plan on another 100k. MPG still is nearly 30 at 65mph - about 26'sh at 71mph. I use synthetic oil, do this myself, every 8-9 thousand miles or so. It uses 1 quart since I've purchased it used. Usually add a half quart around the 5-6 k mark. This is an update, at 280,800 - all things still working - mpg still the same - slight tick, but doesn't seem serious. Just the back up warning signal isn't working. all good... hoping for another 70k - 350k the goal. I'll let you know. rust over windshield slightly worse. I should take care of that....otherwise, added tires, I use Vogue Signature Gold - very reasonable, got 92k on last set. About 10 k into these - they ride great - definitely best usa tire value performance tire. I think I paid $492 for the set! Discountdirecttire.com try it - free shipping always. Wait for a holiday and get the deals! New update - Just passed the 300,000 mark. About 10k miles ago my transmission had a leak, turned out it was the front plastic housing - not a serious condition but glad I found the leak. Fairly simple fix, then they replaced the transmission fluid. The transmission has always been absolutely perfect! Still no serious issues with engine. My front seat is warn out - I suppose 300k will do that... but the air conditioned and heated seats still work great. So very happy with this car.

Changed my opinion of American cars

I am in love with my 2011 Buick LaCrosse CX. The car exudes the kind of quality i have expected from more expensive cars and the models made in Japan.

Shhhh! This is not Grandpa's Buick!

14k miles....The ride, handling & acceleration are great! I've previously owned German, Japanese, Ford & Chrysler...returning to try GM. Cadillac, Lincoln and Lexus do not compare in ride, handling & price in this category. I test drove them. Driver comfort is great! The AWD is sweet in Winter, but drops the MPG all year. Large blind spots side & rear, so you need the rear camera. Camera only comes with antiquated GM Navigation system with old maps. No DC plugs in dash for phones or GPS. Fuel filler is on passenger side. Fuel tank is too small.

Beautiful, Feature Packed, Mixed Emotions

2011 LaCrosse CXS black/black 19"wheels, Nav, Roof, nice power, very sexy car. However the trunk is puny, one set of clubs only. The interior ergonomics take a few weeks of ownership to pinpoint. The dash curves outward at the door just enough to bump your knee when exiting. The foot well is very tight for my size 11 feet. I'm 6'1" and the center arm rest is too high and to far back making long trips uncomfortable. And there's no storage to speak of inside. Bought new 7/2010, my steering column was replace 11/2010. Last Monday the steeing gear was raplaced @ 17,500 miles! That was enough for me, traded it in Thurday, lost $ on it, but i want to be able to steer man I've got kids to live for.

Cadillac What?

I have been in the automotive business for 17 years and I have an overall love for the automobile. I've had many, from my 79 Ford Granada to my 2000 Chrysler 300 and Cadillac Deville to my 2008 Honda Accord. I have a special love for luxury cars. I fell in love with my Deville for its refinement, its quiet, smooth and comfortable cabin. Until my 2011 LaCrosse CXL-V6, I thought my Caddy was the gold standard. This car is everything Cadillacs are without the price tag and the interior actually looks so much better. It speaks high-tech luxury that is unmatched by Cadillac, Lexus or Infinity (for the price). If your're looking for a nice family car with plenty of options, look no further.

2011 Buick LaCrosse Electrical Problem

I used to love this NEW car but it stopped while driving. The entire electrical system shut down. I was able to pull over but don't feel comfortable driving car now. Can't imagine turning in front of a vehicle and IT DECIDES to stop!

12 months with this car - a summary

Thoroughly pleased with this car. I have the CXS and all the features. Here are the pro's / con's 1) this has a 12 volt plug - charge laptops other electronics which don't have USB support. Has lighter plugs both in front and rear, and separate USB plug in front. Great to have all of these within arms reach 2) quiet ride - car cruises at 2000 rpm at 75mph. Smooth ride. Has a bit thicker glass in the side windows and you can tell 3) Ergonomics - great job thinking out things - gps, radio, switches, everything is within reach (also love heads up display) 4) other toys - rear window shade, heated steering wheel, car key sensor with remote start, rear view camera 5) size - this is a pretty big car with lots of room. You don't think about it until you park next to an E series or 5 series Cons 1) a bit sluggish - not terrible (V6) but horsepower doesn't really kick in until after 4500 rmp - a turbo on this thing would be amazing 2) gas mileage - I do a mix of city and highway travel - averaging about 19.6 mpg. Not terrible but would love it to be closer to low 20's ( this is a heavy car) Overall - great car. Really compares (outside of acceleration) with Euro counterparts. Comfy, lots of toys, smooth ride. Takes regular gas (this I found to be a great cost savings). A good looking car. Has a nice shape and look to it.

Car makes a loud noise when starting/also stalls at times

I bought my 2011 buick lacrosse last year. I'm very dissatisfied,,, this car has been to the dealership three times already. The car makes a loud annoying sound immediately after starting it. It has stalled on me several times and at times doesn't seems to be able to get enough power to make it go.. This will be my first and last Buick. Looks can definetely be deceiving

Great car. Great value

I just purchased the 2011 Buick Lacrosse. The two other cars that I test drove were the Lexus ES 350 and the Lincoln MKS with ecoboast. The Lacrosse was by far the best value. The Lexus was bland and much more expensive than the Lacrosse. Aside from price and styling, I believe the cars were comparable. The MKS was 10K more than the Lacrosse and in my opinion, was unattractive.

2011 LaCrosse CXL not bad - could be better

This is my 2nd Lacrosse. I had a 2007 prior to this one. Not a bad car to have as long as you don’t try to go on long trips with lots of luggage. The incredibly small trunk is annoying. My golf clubs just about fit. What were they thinking? However this shortcoming is compensated buy the roomy interior and comfortable seating. Maybe I can put suitcases on the nice leather back seat? Steering wheel will turn when riding over bumps, hold on to it. Dash is laid out well and the accent lighting is very becoming. The sunroof slides back evenly with the roof unlike my 2007 which tilted up on an angle and was noisy. Gas mileage is average and the ride can be a little noisy depending on the surface you are driving on. The ride is no longer that cushy ride I had in my 2007 Lacrosse. It’s a little stiffer and bouncier. Why did I buy it? Looks great, the price was right, holds is value longer, engine is better than the 2007 Lacrosse, and it just felt like a very solid well built car.

Another quality GM product

We leased a new lacrosse cxl last sat and ABSOLUTELY LOVE IT! It rides great. As comfortable as a cadillac. Steering is good, features are awesome for the money. Quiet fantastic stereo.Love the fact I can control my car with my phone through onstar. Ive read the negative comments and funny thing. Most of them all end with the same sentence" Should have gotten another toyota". Someone is coming on here and lying. Mentions of hitting your head while getting in and out and not liking where buttons are placed and cup holders... You would have noticed these things on a test drive.Toyotas are boring death traps. ASk the families that died what they think. thank you GM for another great car:)

Unpretentious Luxury

I wanted to buy another Avalon but not this time. So, I test drove the Lacrosse, fell in love and ordered one on the spot. I had to wait a while for it to be delivered but so far I am very happy with my CXS. Check that, I am in love with myn Lacrosse. The perforated leather is soft and supple, the seats are extremely comfortable, it handles well but the 19-inch tires are not as quiet as would I have liked. The fit and finish is excellent although not quite as refined as my Avalon. Overall, a great car and the only complaint I have so far is that I canot get the memory seat to work. I read on Edmunds that this is a design flaw and GM has not found a fix for it.

love this car

I love everything about this car with one exception. It has terrible blind spots! I have the blinds spot alert which is great for sides but the side bar between front windshield and side windows is still hazardous. Very good travelling car

Upscale Luxury Sedan

Great car in all respects except for MGP that is well below expectations.

LaCrosse Lemon

I purchased a new LaCrosse for $44,000 and are having major safety problems. The power steering has been worked on and replaced numerous times and is still making noises. The exhaust system had to be replaced after numerous times at Crown Buick and finally was replaced at 3 months. The car will not start intermittently. This has happened on numerous occasions and the service department manager nor the mechanics can fix this. The trunk pops open while driving and the latch was replaced. Crown Buick and GM are aware of these ongoing problems. GM offered to replace the vehicle but has not done so to date. The car has less than 5,000 miles. I am a prisoner to my home because of this car.

This car vibrates

I have the V6 with 18 inch wheels and have accrued 4500 miles on this car. Although beautiful, it has a constant vibration through the seats and causes the legs of my pants to visibly move. It has been back to the dealer twice. Once for a balancing which did nothing and once for a force balancing with one of the tires being replaced.The ride is worse than before. The vibration is so noticeable that I cannot enjoy anything about this care. I drive the same roads in a Toyota Solara and Hyundai Sonata which both have far superior rides. I have never been so disappointed with a car and will never return to GM. A huge mistake to leave Toyota. I wish I had paid the extra money to buy the Avalon.

Lacrosse V6 is a Good Buy

Now on my 1st month of ownership of the Lacrosse CX V-6. Pros: recently took a 1K mile trip to S. Virginia--mileage (22-23 mpg) as predicted on the open road with cruise control; very comfortable ride; great handling in country road turns along with unexpected braking for slow-moving traffic/animals crossing path. Very responsive acceleration with the V-6. Driving controls and info displays are very readable; "blue" lighting is a definite plus in night driving. Excellent craftmanship in interior construction. Cons: greatly reduced trunk space compared to older Buick Century; rear visibility (for parking) is just adequate even with beeping sensor. Overall: excellent buy vs Lexus

Attention to detail lacking....

I had this car as a long term rental and put several thousand miles on it. I am a previous Lexus & Cadillac owner. This car drives as well as the car it copied (Lexus LS 350). It is surprisingly quiet for an American car (on par with Lexus). The ride is also quite good over smooth pavement and acceptable on the rough stuff. The little things get annoying very quickly (see improvements). I wouldn't buy one of these new but I would consider one with low miles and a great price on the used market. The reliability ratings for the Buick brand have been above average which may inspire confidence. Set the bar higher Buick pay attention to the details.

Very Dissapointed

Getting 14 miles in city and 20 in highway - far below EPA estimates. V-6 engine and steering wheel vibrate - dealer says that's normal as well as mileage. Very difficult to get into car due to low roof line. No storage, interior trunk release and interior gas cover release. Cheap carpets and no glove box lock. Has several fit and finish and mechanical defects - already been in for repairs several times. There is much better out there and for far less money and aggravation.

Nice Car

Purcased the vehicle two weeks ago. Have 610 miles so far. Overall I like the car, but it's not perfect. A lot of features for the money. Had been looking at this car for a year and finally bought it in Mocha Steel. Much more modern car than my parent's '08 Lucerne. I'm only 39 and people are shocked it's a Buick.

GM finally has a winner

I have driven LEXUS 460 since 1989. I chose this car because the new LEXUS was Ho Hum without the technology of this great car. Sure, it isn't a LEXUS, but for $35K to $40K less it is a fantastic value. I have close to 2,000 miles and haven't found a flaw. Sure, it isn't perfect but it comes close. This car turns heads and gets positive comments from everyone.

Buick Customer No Service

I bought a new Buick LaCrosse in September 2011. After having it less then 2 years and multiple trips to the dealership for an engine compartment issue I was told nothing was wrong. That the engine was supposed to sound that way (even by the senior service manager at Rivard Buick) Over the next 3 years and trips to two other dealerships I am finally told that this noise is a serious issue with my engine and that there were 4 service bulletins for this issue dating back to 2013. No one at any of the dealerships told me about this until after the warranty was up. It was a competitor dealership that informed me and not Buick. Now I have been in contact with Buick customer service they tell me it’s not there responsibility to tell customers about the service bulletins even though there media campaign letters say they are supposed to. They say customer satisfaction is important to them. After contacting customer service for the final time time today I was lied to and told that I refused diagnostics on my vehicle amongst other untruths. Buick has lost my trust and my business.

It'll Certainly Turn Heads

Before my Lacrosse I owned a Cadillac DHS. I bought this car because I felt if Cadillac was shrinking the size of their vehicles and adding more plastics, then I would get more bang for my buck with Buick. I was right. I absolutely love this car. When on the highway in Sport mode this car will be over 100 in the blink of an eye.

A Test Drive you MUST take!

I have been circling around the 2011 LaCrosse since early September and finally took the plunge last week. It is exciting to drive and handles like and rides like a dream. My CXR's 3.6L V6 engine has you up to top speed in no time flat! Anyone in the market for a new car must take the new LaCrosse for a test drive!

Buick 2011 LaCrosse

This is a high quality road dominator, built to suit the ultimate speedsters. Buy it now!

I love my Buick

Got tired of such bland products coming from Lexus (and scared Toyotas major slip in quality i've heard from several owners) I have put on near 20,000 miles already! No problems to report, just a great driving car. interior is very well crafted and looks great, i love the ambient lighting! Exterior styling always draws compliments. The AWD has been a blessing this winter. I`m very happy with this car!

Best automobile on the market

I don't really have no dislikes it still drives like brand new the car has superb quality and built to last.

Love it...but caveats!

Bought the CXL w/ 3.6L. Absolutely beautiful exterior. Very smooth and quiet ride. Steering is appropriately responsive. Only 400 miles so far. Brakes very responsive. Really like the LED taillights. Visibility is compromised by side pillars and rear view is small due to awkward angle of trunk. "mood" lighting is nice to have, but does reflect off windshield which can be safety hazard. Leather is high quality. Little to no storage in interior is a bummer. Oversized sunroof is a nice feature, especially for the kids. Bluetooth feature is great for handsfree phone calls (safety)! Stock stereo leaves something to be desired. At $35K sticker should have quality stereo. Dual A/C is GREAT!

Plastic Side on Seats Jab You!

My husband and I were very impressed with the style if both the Buick LaCrosse and Buick Regal. Typical of Buick, a nice smooth ride and the turbo in the Regal was snappy and fun. However, getting in and out of the car is a job, and can even be painful! Out being harder than in. The WIDE plastic side of the seats containing the seat controls jabs one in the leg or buttock! There is no way to avoid it. There is no cushioning over the plastic, nor is it a thin piece of plastic. Very UNtypical of Buick's of the past. If your expecting that old comfortable feel we use to have in Buick seating, you won't find it getting in and out of these cars.

under 50k shouldn't have this many problems2

bought with less than 10k on the clock. Wife loved the looks and ride. She traded an '06 Caddy and thought the ride was every bit as good. around 35k what sounded like tire noise developed. turns out (after buying tires) the noise MAY be hub bearings. About the same time the engine started stalling right off idle. thought it was the dreaded "throttle plate coking up" that seems engineered into every GM we've bought since 1996. Still not found that problem. I had tried to convince her to look at Nissans. She's finally listening. GM should have a 60k bumper to bumper warranty, or start building cars that have fewer problems than a 1970 Fiat.

LaCrosse: American Company, Global Design

All in all This is one of the most uniquely-designed cars I have ever owned. Of course it's a GM product, but its also an amalgamation of engineering and design elements from Germany, Asia, as well as America. You would think that this would make for an odd combination, but all the elements really work well together. I bought the CX model with the V-6 and comfort convenience package for 26K which included a credit union discount and a loyalty discount - a great value for a refined, smooth riding, performance (280hp) car. The CX has cloth seats and I really recommend giving the cloth a look before springing for the leather on the CXL or CXS. The cloth is very comfortable and luxurious.

This is not your father's Buick

I was in the market for an entry level luxury car and was looking seriously at Lexus, Chrysler 300, Acura, KIA, etc... Every review kept pointing me to this car so I had to take the plunge and buy a 2011 CXL. From the minute I got in the car to the moment I turned off the ignition I knew that this car was everything Buick talks about with regard to the refinement that they have built into this car. I am an electrical engineer which means I am very analytical and I appreciate good engineering. This car is an absolute engineering marvel. The exterior is superb in design, the interior is luxurious and roomy, the V-6 Engine is very powerful and the sound system is top notch. No Complaints!

i saw it i fell in love with it

luxury sports car like sitting in a living room with surround sound

Nothing but problems!

I like my Buick Lacrosse, when it works! I purchased this car in Aug. 2010. This is my first and last American made car.The check engine light was on by the 1st oil change (Feb 2011). In May 2011, they had to replace the Catylic Converter. In Sept 2011, they replaced the sunroof switch. In March 2012, I had to replace the cabin filter and they had to re-charge the battery. In Aug 2012, they replaced a speed sensor. In Sept 2012, they replaced the battery. In November 2012, the check engine light was on again but they couldn't figure out why and cleared the code. In August 2013, the battery was dead again. Instead of them figuring out what the "real" problem is, they replaced the battery again. Yesterday (11/11/15), the car stopped while I was on the highway. The transmission needs repairing. This time, the dealer is saying I did something wrong! Like what, drive my car?!?! I agree with the prior post...Lacrosse Lemon!

Loved her but she had to go

Well at sight the Lacrosse is a beautiful car! But I had several issues. This was beyond regular maintenance. I had 4 compressors one of which took them 30 days to get to me. I changed catalytic converters two times and check engine light was still on after they said this was the problem. I've changed front and rear wheel bearings etc. My car LIVED at the dealership. After spending over 2k this year and still having issues I finally went Toyota and it's been the BEST decision I could've ever made.

Love the Buick brand

DOA-Dead on Arrival

On November 8, 2012, I received a call that my father was gravely ill. I packed up my car and headed out of town. Needless to say the week before I took the car to the dealership because I felt there was something going on with my Buick. I have had the car for 1 full year, bought it as a Certified Pre-Owned Vehicle. 2 months into my purchase. the car stopped on me and would not drive forward(Transmission Done)Almost 1 year later as we were about 1 hour into our 5 hour drive to visit my gravely ill father. My Buick literally died on me. It said "Reduced Engine Power". The car died on me. My father died and my Buick let me down on my drive to see him

Big mistake

I am a former Toyota owner so I expect exceptional quality and reliability. After 250 miles the check engine light went on and the car went in for servicing. At 500 miles it is going back because the home link does not work. We have noticed a significant blind spot where the bottom front roof pillar meets the top passenger mirror housing so it is impossible to see oncomming traffic from above the mirror. Views out the back window are also limited. We have already had a near accident because of poor visibility. The carpet is so thin it looks like the pile has been sprayed on and build quality is a far cry from a Toyota product. Buick proved beauty is only skin deep. Stay with Toyota's!

Buick Okay

Buick rides smooth and the AWD is great in the winter but this Car has needed a new water pump, sensors so I'm unsure of how reliable this car is for an owner such as myself who likes to keep cars for a longer period.

181,000 miles and still going strong

Love this car! Wish GM still sold them here in America. Engine is strong and Tranny still holding things together. Great value for money!

Almost Perfect

My first time on the road with this car had me sold. I researched for over 2 months before making my purchase and I am very glad that I did. The interior is amazingly designed. While some of the reviews for 10-11 lacrosse are stating that the dash is too cluttered with buttons, I find no problem at all finding what I need (Most of the time it's on the steering wheel if you should be playing with it in motion). Exterior design is great as well. Beautiful lines. The trunk line is a little high making visibility a minor issue but thanks to reverse sensing system I think its a wash. A Pillars are a little thick but its not out of hand. Very quiet ride, smooth, yet responsive in it's handling.

Comfort & Class, Full Size Luxury & Affordable 4WD

Pleasurable but no sports car. 4 wheel drive with a posh ride, regular gas & pretty good mileage. Limo styling and subtle night-lighted dashboard design. Very quiet and the standard factory sound system is more than adequate to keep you smiling, and I'm pretty particular. If you expect a lot of highway driving this is the way to travel. Just invest in some wheel locks because the thieves will follow you hoping to remove those hot looking oversized wheels. Standard V6 engine is smooth and adequate power, a good trade off for the relatively high gas mileage compared to Mercedes or Cadillacs. The early depreciation hit meant that 2nd owners will get a tremendous bargain. This Buick provided a big step up in driving experience, when compared to the equally sized big Chevy sedan, and a far better value than the same sized Cadillac sedan. Intelligent car to buy instead of the foreign makes, especially comparing maintenance and ownership costs. I think of it as the car for MENSA members, and their spouses.

My wife's car

This is your dad's Buick! Reliable and comfortable, it's probably not for the young person looking for a sporty ride. Although, we didn't use it that much, my wife's only complaint is that she couldn't see where the car began, and where it ended; hence the scratches and dings on the front and back bumpers.

Great car

Great car, only problem in five years was replace a battery

Comfortable. reliable luxury

Owned for 12 years. No real problems just normal maintenance. Very comfortable, roomy, smooth riding sedan. Still in excellent condition when i sold it.

Don’t miss out

Owning this car now for 2 years I am in love. The quality of the interior is top notch haven’t had any mechanical problems besides a water pump replaced, very comfortable ride and great handling for a big sedan!

Great car!

I absolutely love my 2011 Buick LaCross CX she is a beauty, she sounds like a race car, runs smooth, great on gas, very spacious, and a very reliable car. I have had Subaru’s, Honda’s, Kia’s and Buick is by far the best! I love my LaCross so much and I am so glad I purchased it. So many amazing features and beautiful interior. I would highly recommend this car!!!

The Air Out of my Balloon

When I first bought my 2011 Certified Pre-Own Buick I was on cloud 9. I was torn between purchasing a Benz and the Buick. I decided to go American Made to support my country. I am begining to think I made a huge mistake. The Buick refused to move forward while I was driving last Saturday night. Turns out the Transmission is Gone. The car has 38,000 miles on it. Sometimes we can put too much technology on things which can mess up the reliability and integrity of a product. My New Digital Fridge at home has gone out on me 3x whereas my simple plain fridge never did. All my friends who were gonna buy a Buick are watching how my situation pans out. I have a lot of folks watching BUICK!

some designing poor

Poor visibility front @ back. Poor cup holder placements in front.Cruise contol placement not good,to easy to accidently turn on or off. All bang heads getting in and out and we are short...and gas mileage not over 23mpg in any driving conditions. All very disappointing except it is a beautiful car inside and out, but wish I was back in a Toyota!

WHAT A DISAPPOINTMENT

Unfortunately this vehicle DID NOT come close to meeting my expectations.. I find the ride to be very uncomfortable with a lot of LOUD road noise..bumps are taken roughly and loud..VERY ANNOYING, even the radio does not drown out the noise.. The interior design is done well although the plastic looks cheap both on the inside and outside of the care..storage space is limited.. blind spots both in the front and back of the vehicle make for difficult parking even with the backup warning device.. This purchase was a huge mistake..I was a prior Acura TL owner and should not have changed..