Used 2020 Buick Encore GX SUV Consumer Reviews
Used Encore GX for sale
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Transmission Problems under 3,000 miles
Kristy, 05/19/2021
2020 Buick Encore GX Preferred 4dr SUV (1.2L 3cyl Turbo CVT)
3 of 3 people found this review helpful
I had my car for 15 days when the check engine light came on while driving at 55mph, pulled to side of the road and tried to move to a safer location and the car wouldn't budge. Finally made it to a safe spot by flooring the peddle and creeping at a fast 2 mph. OnStar ran a diagnostic and it was a transmission issue. Had the car towed to the dealer I bought it from and was told the output speed sensor and harness went out, no eta on when the part would be in. 67 days and 3 loaner cars later the part finally arrived and my transmission put back together and I was told I could pick it up. Drove it home last night and the lane departure warning system is unavailable and the steering has so much play it feels like I'm driving a rock crawler. Literally hit a bump and the steering wheel jerked and moved the car, almost hitting the vehicle next to me. I am scared to drive this car now. I have it back at the dealership to fix both issues and am in loaner #4. I looked into Texas Lemon Law but it has to be repaired twice for this transmission issue and since it was in the shop over 30days but I was given a comparable loaner, that part doesn't apply so I am not eligible for the Texas Lemon Law but I am pretty sure it's a lemon. I regret buying this car and buying from the dealer I used. I loved my car and had a great buying experience but the experience since I drove off the lot has been awful.
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Promblem under 1000 miles
Kils, 11/04/2020
2020 Buick Encore GX Select 4dr SUV (1.2L 3cyl Turbo CVT)
10 of 14 people found this review helpful
Engine light came on it was the purge pump got that fix 11/2/20. 11/3/20 engine light came on again for the 2nd time. In heard of.
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Piece of junk
Paul Phelps , 11/11/2020
2020 Buick Encore GX Preferred 4dr SUV AWD (1.3L 3cyl Turbo 9A)
11 of 16 people found this review helpful
2 fuel pumps in 4k miles, all kinds of noises, stay away. I leased this pile of junk for 3 years, ugh.
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Unhappy customer
VJ, 03/29/2022
2020 Buick Encore GX Preferred 4dr SUV (1.2L 3cyl Turbo CVT)
2 of 2 people found this review helpful
I love the SUV when there's no problems, but I've had the air conditioner go out (not fun in southern U.S.), there's been multiple trips to the dealer for service because of warning lights coming now. Today, it was in the shop because there's something wrong with the emission system. The part is back ordered! I am frustrated and I am car shopping. I've never had a new car that was in the shop as much as this one. Pretty, drives well but I would not recommend.
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Little glitches
Melissa , 12/04/2021
updated 12/12/2022
2020 Buick Encore GX Preferred 4dr SUV (1.2L 3cyl Turbo CVT)
2 of 2 people found this review helpful
My daughter and I both bought 2020 Buick Encore GX’s and both just had a few hundred miles. Both had the check engine light come in within a few weeks of each other. They both have little glitches. My daughter’s cruise control shuts off on her while she is using it. I have had issues with my touchscreen not coming in or my apple care play not wanting to work. That is not often but on occasion. I have had an odd sound upon starting on occasion. We both had squealing breaks and had them replaced due to a complementary recall, both still squeal very loudly when stopping. Newest vehicle I have ever had and I have had more issues then I had with my older cars. First Buick too.I love so many things about this vehicle but am disappointed in Buick for not living up to my expectations. I wanted to have this vehicle for many years but I feel like I am waiting for the other shoe to drop and something major and expensive to happen.
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