Used 2019 Buick Enclave Consumer Reviews
Used Enclave for sale
Enclave Transmission is still a Lemon
Gary Smith, 01/08/2019
updated 01/12/2024
2019 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
125 of 130 people found this review helpful
A new transmission was installed by the dealer (Banks Chevrolet-Concord, NH) who provided outstanding service with our lemon. The original transmission failed and was replaced with a new transmission. Approximately 1 month later the second transmission developed a chuggling noise and is clunky and does not shift smoothly on hills going both up and down. I strongly recommend avoiding Buick's with this transmission! I bought a 2019 Enclave in October 2019. Immediately experienced transmission surging while driving down my moderately sloping driveway. Then on Dec 20,2018 I could not go over 27 mph nor shift gears. Towed by dealer to their shop and told they had to order a new transmission from N. Dakota if available. Which leads me to suspect that new transmissions must be in demand due to being a chronic problem. Web searching indicates 2018's had same problem and the 2019's have the same model number transmission as the 2018's. Hope to not have to go the Lemon Law route. Dealer has been very good. GMC, I am not so sure! You would think they would have corrected the transmission problems for the 2019 models, unless they had use up their transmission inventory.
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Transmission Nightmare
Matt, 02/09/2019
2019 Buick Enclave Premium 4dr SUV (3.6L 6cyl 9A)
116 of 121 people found this review helpful
I too have a 2019 Buick Enclave with transmission problems. Took it into the dealer after 2000 miles after it started shaking when accelerating. The dealership said it needed a new torque converter and we could drive it until the part was available. This was around New Years, we went back to get the Enclave and the dealer said they were later told by GM just to flush the transmission as it had too much lubricant from assembly. We took it home and it still shuddered, called the dealer and GM said to flush it again. This time when we picked it up it was worse than when it started. So now GM told the dealership to replace the torque converter however they cannot locate one. So now 6 weeks after this started we are still waiting for a torque converter that may or may not fix this.
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Transmission Whine
Steve Jones, 01/22/2020
updated 01/27/2025
2019 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
20 of 20 people found this review helpful
I took delivery of my 2019 Enclave in Nov 2019 and like it a lot. However, it developed a transmission whine shortly after delivery. I took it to my dealer and the service manager went for a ride with me. He acknowledged the noise and said he heard it in other Buicks. wondered if it might be the torque converter and he mentioned another possibility that I can not remember. He told me he would contact the GM rep and get back in touch. A few days later I received a call telling me that the noise is considered acceptable as other cars with this transmission also make this noise... That is ridiculous. No new car should make transmission noise, especially a Buick which is classified as a luxury SUV and is the reason I purchased it. I contacted the dealership owner who said he would look into it and get back with me. Haven't heard from him yet. It looks like the run around has begun. Jan 2021 - After a year of ownership, I still haven't got the transmission whine resolved. I've been back to the dealer 4 times but get the same response. It's operating within acceptable parameters. I follow a website called GM Authority that is all things GM. There was an article about a GM pilot program to repair/replace many GM cars with this transmission. My Buick met the age and mileage criteria. I phoned them and as a first step, I brought my Buick back to the dealer with a copy of the article and another test drive. They did not seem familiar with the program but said they would contact GM. After several more emails and phone calls, a GM customer service advisor contacted me and advised that there was no such program and that my transmission was operating properly. I guess the moral of this story is, if you have this transmission in your GM car and it makes a whining noise, it's normal. Jul 2023 - I've driven about 58,000 miles and the whine has persisted. The whine exists in the lower 3 gears when pulling from a stop. I've become used to the noise but the car has performed very well otherwise. It has proven to be a reliable, comfortable, and quiet cruiser and I've averaged just over 23 mpg since new. I'm generally light on the throttle and use the cruise all the time even at speeds as low as 30 mph. Everything in the car works well and is easy to use. The only other issue of mention is that I've sometimes had some issues with the wifi connection. Sporatically it will not connect or will quit in areas where I know the signal exists. I spoke to and On-Star rep about the problem and it improved considerably but still cuts out from time to time. Overall, far fewer problems than other cars I've read about. After 5 years the transmission whine is still there in the first few gears but overall the Buick has been a very good car. It's comfortable, quiet, has lots of space, the tech has been bulletproof, and the car drives very well. Maintenance costs have been low and except for the transmission whine, I've had no issues after 78,000 miles and it's still a good looking car.
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Best SUV
OB, 03/31/2019
2019 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
19 of 19 people found this review helpful
Entire family loves enclave. we had a 2010 and put 177000 miles which we replaced with 2019 essence trim - we always lease to buy as u will know during lease if a problem comes. It gives a lot for its price compared to competitors. Before getting 2010 enclave we had BMW X5. We sold x5 at 135000 miles. To be honest X5 cost way more in maintenance above 120000 miles than enclave. We liked enclave better
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Lemon - 2018...Same issues with the 2019
JB, 05/06/2019
2019 Buick Enclave Avenir 4dr SUV AWD (3.6L 6cyl 9A)
68 of 72 people found this review helpful
Accelerating 17-20 mph the transmission shudders again at 27-30. The first vehicle had so many repair attempts that it had been repurchased by GM. I now have a 2019, Enclave Avenir which is demonstrating the same issues. This is of major concern, especially now reading the reviews of the same concerns. The service technicians have been wonderful, and we really want to like the vehicle, but this is just ridiculous!
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