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A big lemon I want to love.
Let me start out by saying that we absolutely love the look and performance of this vehicle.... when it's working. The electrical system in this car is complete junk. We have had repeated issues with the keyless entry, keyless ignition, rear gate closure, trailer electrical (lights won't work), air suspension, window switches, and now the HVAC fan motor is squeaking. Each trip to the dealer averages $1,200-$1,500 for repairs. Both Maplewood Audi and Audi of Minneapolis have the most lackluster service departments (they are owned by the same company, so if you're in the Twin Cities you're S.O.L.). I want to state again, that my wife and I love our Q7 when it's working. However, the service costs are obscene. Also, I have a 2014 Porsche Cayenne and I'm starting to have the same electrical/sensor gremlins creeping in. The only thing that makes it tolerable is that our Cayenne is under warranty, but it still sucks to drop it off for maintenance every 5,000-10,000 miles because a sensor or system is malfunctioning. I think we are going to avoid products from Volkswagen Group until they shape up on the electrical front.
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- Comfort
- Reliability
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Design Defect
2007 Audi Q7 has a design defect. I am surprised how Audi overlooked it. If your vehicle is parked outside in rain, you will notice driver side footwell carpet becomes fully wet. This is because moon roof's water drain exhausts water at place such that water enters in footwell. Water also wets the electronic circuits exposed behind/underneath dashboard. This causes short circuit and battery level dropping to 0%. I have owned it since over 10 years and spent $$$ on this issue but this car remains venerable to rain.
- Performance
- Reliability
- 3.6 Premium quattro 4dr SUVMSRP: $5,995389 mi away
- 3.6 Premium quattro 4dr SUVMSRP: $4,495397 mi away
- 4.2 Premium quattro 4dr SUVMSRP: $5,650605 mi away
Great car with unfortunate design flaws
All cars have + & -; from a high end luxury SUV you expect mostly +. That's the case. My problem was leaking draining tubes resulting in water in the front passenger well and in the back, invisibly in the area with the unprotected amplifier, MMI, GPS units. Result: all failed + battery drained. Cost:$3,500 (not covered by warranty). That's the most disturbing part to me: this car has been maintained by Audi as recommended but I still end up with a problem I could not avoid. This is not compatible with the premium price you pay for a Q7, you expect peace of mind. Moreover it is a known problem since Audi/VW lost a class action suit on this problem. Details at LeakingAudi website and Twitter.
Worth the wait
We ordered our S-line Q7 in August... well worth the wait! The driving experience is everything we expected and more. The motor sounds authoritative and has plenty of power. Seating is comfortable with plenty of head room for the tall ones. Third row seat is designated for small passengers on short trips. Once we became familiar with the MMI and other options they were very user friendly and worth the time to learn. We live in a warm climate and had solar tint installed on the sunroof which helps with reflective heat. Learned the battery is under the drivers seat and will need to take to dealer to get battery replaced. Why? (Bummer). Overall great ride and meets our expectations on all fronts.
One week into my 3.6 Premium ownership
Well, so far the Q7 has met my expectations. The handling is smooth, precise and powerful. Found out that my Q7 has no air conditioner for the two seats in the very back when my two nephews sat there last weekend. Bummer. On our trip to Santa Barbara on Saturday the temperature was well over 90 and the sunshade covering the panorama sun roof was doing little to keep the sun and heat out. My head was baking. Why not a solid sun roof cover to keep the sun and heat out? Went to a window tinting place in Van Nuys, CA to have the entire sunroof and the little sun roof at the very back tinted with a new film that has ceramic in it. Cuts the heat but not dark. Seems effective so far.
Love the car... few issues
I absolutely love my Q7. I will warn you though of a major design flaw. If any of you ever drink a liquid while driving, beware. I spilled the smallest amount of coffee and it shorted out part of my electrical system.This little spill will cost you close to $1000. If you notice, the buttons are directly in front of the cupholders. What was Audi thinking? Now when I have my coffee or water, I put a cloth over the control panel!
Lasting quality through the years!
I had my Q7 for 11 years and loved it from day one. This is the only car I have kept for this length of time and the reason is, it never disappoints. For a family of 5 it has been a great traveling car and very comfortable and convenient for every day carpooling and regular use. No major problems popped up along the way, just the usual...squeaking brakes, brake replacement a few times, tire replacement 3 times and leather cracking in the driver's seat base (which grew to 5 inches long) and passenger seat. Check-ups and other service visits usually end up over $500 a piece, but overall the car has been wonderful to have, reliable and very comfortable. I have loved owning an Audi so much that I, reluctantly moved on to a Q5 (don’t have little kids to carpool anymore), which I really enjoy. I have never enjoyed owning a car as much as having my Q7! One thing I would have done differently, is that if I had known we were going to keep it as long as we did I would have purchased an extended warranty, it would have eventually paid for itself....lesson learned. OVERALL GREAT CAR!!
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Disasterous Q7 experience
Where do I start? 2000km off warranty, the engine blew up and cost $15k to replace and install. the brakes have been replaced a dont know how many times(last count 4). Brand new exhaust system installed at 100k kms @$3800; and now a new fuel tank to the tune of $3200 and $1200 in labour. Car has only ever been serviced at Audi dealers. This is my 5th audi in 13 years and will be my last. Audi Canada has been very difficult to deal with and unresponsive. The obviously have no idea how much it costs to create the type of brand loyalty they r losing. As I type, i am booking a test drive in the 2013 BMW 5 series sport wagon. Good by and good ridance Audi. I should have done this long ago.
**It is just an awesome vehicle**
Had to wait 4 months to get this because of the 6 seat configuration and the mfg of the 3.6s but it was well worth the wait. After owning 2 large SUVs (AWD Escalade & 4WD Navigator) neither one can hold a candle to this vehicle. This vehicle handles more like a sports car but on a much larger scale. It will get up and go and the brakes will bring you down in a hurry not to mention a super smooth ride. Adaptive air suspension really makes a difference as well. The interior is very sporty but also luxurious. The premium leather is definite quality. There is nothing about this vehicle that is not first class and I am more than happy with my purchase. The only downfall was the wait time.
What a grand surprise
I always expect great cars from Audi. But this was the best surprise. It is a fantastic ride. The comfort, handling and power (from a 6 cyl) is outstanding. This is the best vehicle in its class.
Yes it's good looking but not reliable
All I can say that the car looks good inside and out. But unfortunately I had the car less than two weeks and 500 miles, car check engine light came on and the car started to choke and transmission started to stall and oil light came on and its been in the shop for 5 days already and the good part is that they dont have a clue what is going on with the car.
Nice ride with a price
Buying an Audi you buy a very comfortable ride but wih that ride it comes with a price. Having owned a Q7 the ride quality was very nice but however it "nickeled and dimed me" however I wish they were just nickels instead of thousands and thousands in repair costs. Materials are very nice and easily accessible. The third row seat is tight but for kids it's fine. The styling of the exterior is what I believe to be one of the best looking SUV on the market.
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A Piece of Junk!
Bought the top of the line model fully loaded and a year later it has proven to be a piece of junk! Brakes squealing since 5k and Audi is telling us "it is normal and acceptable - just due to the design". Even gave us a fancy printed brochure justifying the squealing! Motor in rear wiper already needed replacement, recall on trunk software, and MMI mysteriously stops working from time to time. Told we will need to replace tires "soon" despite only having 15.8k mi on car and have only owned it one year. Audi has produced a fine looking car but the quality stops there! Do not buy one!
Hesitation
I've experienced an unnerving hesitation occurs at low speeds (ex.) parking lots or left turns when a full stop is not required. The accelerator must be pumped several times before the engine responds. Dangerous at times so I've learned to adapt to the quirk. Audi has looked at the car twice so far and says there is no apparent problem and my experiences can't be duplicated. Don't find it to be particularly nimble (unfair comparison, perhaps to my previous MDX) Very quiet and luxurious with very good visibility.
I was pleasently surprised
This is one of the best SUVs I have ever driven. During my first test drive I didn't know what to expect but I was shocked. Very comfortable, great handling, nice power (V8) and full of features. You will not be disappointed.
Good Engineering, Poor Customer Service
I enjoy driving the Q7 and it is a well built basic SUV. Unfortunately for $60K price tag Audi falls short on customer service and attention to detail. I had serious electrical problems the 1st week I drove out of dealership and the dealer's reaction was "so what". They fixed it but it was as if it was expected. Next the battery died several times and had to be jumpstarted. After bringing it in 3 times Audi finally figured out the Software had a glitch. The MMI system(electronic brain) is unsealed and located below the tilted forward cup holders- so if you spill even a little liquid on the shifter the MMI shorts out and it costs $1000 to fix. Audi said not their design flaw my fault.
Q7 - THE #1 SUV on the market!
This car has truly amazed me! I thought there is no more surprise after driving AMGs, BMW 6-series or the Escalade, even just jumping from a Cayenne Turbo to the Audi. Well there is.
No more Audi for me
My 3 year lease on the Q7 is coming to an end an I will definitely not lease another one. From the start there have been problems. The car came without the A/C charged, the rear passenger handle fell off twice before it was finally fixed and my "leather seat cracked in the first year. My brakes have been squealing every time I brake for the last year and they said it was brake dust. They said to spray brake area when washed and then step on brakes hard a few times. It doesn't work. The sound drives me crazy. I've had the same experience as others with the tires--had to replace before 25k miles. Overall car looks nice and is comfortable, but lots of quality problems.
Jekyl and Hydemobile
18" Bridgestone tires that came on car the loudest tires I've ever owned. They also ride like they are filled with concrete. Sunroof shattered at about 5,000 mi. Repair caused a leak that migrated to the back and damaged electronics (all Audi repairs). Radio failed at 30,000 mi along with the CD screen. Film on the windshield (interior) cannot be removed by any glass cleaner either we or Audi have tried. "Milky" view of the world. Fuel consumption about 17 city and 22 hwy. on premium. Car is terrible in snow and ice - poor traction under power or brakes.
Great Luxury Family SUV
The Q7 has met my hyped up expectations. It's a solid ride with premium features you expect from Audi. It has a very thoughtful design, down to the "coming and going" external and internal lighting features. It's also easy to see the road in the Q7 unlike some other large SUVs.
Seriously Bad
Third row! What third row, you mean you can actually get in it. A child could wiggle in. When the 3rd row is up that it, no space left. For the length of this car, where has all the space gone. As for auto trunk lid. I broke it within 10 minutes. Seriously. Yes I know I should have read all the instructions but I don't expect guests and friends to have read the manual to properly operate the auto trunk lid. This is a huge car with all the space used by the front half while we were buying it for the rear half. Our mistake, please don't make the same one.
The best SUV- $60K can buy
Quattro-the most trustable all wheel drive system 350 hp with 325 torque gives an amazing performance. Most important, driving this big SUV feels like driving a sedan, not a truck at all. I love the interior, fit and finish, high quality materials with real wood and stainless steel and the exterior design is bold and elegant. I don't think there is anything better out there.
Q-Tastic!
This car is Q-tastic! I have owned/driven some of the nicest cars on the road today, and I believe this is one of the nicest luxury cars on the road. We purchased the car used, and have had no issues to date. I do worry about the cost of ownership long-term, but I believe that with a good extended warranty and a little planning, that risk is very manageable. We purchased the V-8, and I was very worried about Fuel MPG. It is actually better than the Volvo XC90 T6 we replaced it with. It gets really thirsty if you jackrabbit at every stop, but a mix of City/Highway will easily yield 18mpg or better. Audi's are great because they are highline but not snobby. You will love this car!
Dream Machine
The Audi Q7 with the 4.2 FSI motor is a dream to drive. The adaptive suspension quickly adjusts to road conditions, the adaptive cruise is effective and alerts you to stopped vehicles,and the Sirius satellite radio signal is superior to other vehicles. With the optional towing packing it effortlessly pulls my 5500 lb. tow boat and let's me soak up the sun with the panoramic sunroof. At least once a week I get asked "who makes that" because others aren't use to seeing such an effective design. If you pick captain chairs for row two - everyone can enjoy heated seats - and as long as the third row is not regularly used - this (heavier than a Tahoe) Q7 will sweep you off your feet.
Excellent for some people
I've been driving mine for about 6 months now and I do love it. It's a lot like driving a loaded A6 (my Q7 is a 4.2 premium). It handles well, accelerates well and is extremely comfortable to drive. The tech bells and whistles offer everything you could need and want. My only complaint with the car is the off-road abilities. Thule doesn't make racks for it and for anyone who is an outdoor enthusiant looking for a more rugged vehicle worthy of hauling bikes, kayaks, etc, you may find yourself a little disappointed. However, some research early on may prove that this is the perfect all around vehicle for you. My wife has a Lexus and i've gone through Land Rovers, BMW X5, Tahoe, etc.
Owned for 2yr and 7mo, still love it
This is a beautiful machine that still turns heads. You can see people looking intently when they are overtaking. This is our 3rd Audi and it is a pleasure to have. My wife drives it 50 miles a day 50/50 highway city. It has nearly 29000 mi on it. We have only had one hiccup, and it was with the oil pressure. A light would come on when first started. This is a lease vehicle and we are not looking forward to the day when it goes back. We have the option to buy but it does not really fit our life needs. I'm not sure what to say about all the brake wearing problems people are having. The Q7 weighs over 5000lbs and it has brakes that stop on a dime. Maybe driving style helps.
A great choice
Got the Q7 about 3 months ago, and love it since. Before I was driving the FX35, which was a bit quicker but you can't really compare the quality and features that come with the Audi. As a surfer, I manage to fit a 9'6 longboard inside the car together with my wife and two kids! A great buy with cool looks.
Good Vehicle
Nothing really to gripe about. Excellent ride, real tight, no rattles. Plenty power and torque. All the bells and whistles. I like it. The styling is growing on me.
2000 Miles and Loving it
Waited two months for it to arrive but it was worth every minute. I agree with most of the other reviews here. The handling is what I am most impressed with. Just does not FEEL like I am driving a large SUV. Steering is precise around residential streets and around the clover leafs at speed. Took my parents out last night. My Mom kept saying "this is so nice!!" My Dad kept saying "I can't get over how smooth the acceleration feels". They are both long term Suburban/Yukon owners. Highway mileage about 21. City about 14. Not great but I knew what I was getting. After a month and a half and 2000 miles of driving, I have yet to see another one on the road. I just love that!!!
The SUV to DRIVE!!
The Audi Q7 4.2 is a drivers car. It feels just like an Audi sedan. The power is impressive as well as the fit and finish. Don't expect too much in the way of mileage, but with an SUV what do you expect. The car is heavy but feels really light and nimble. It's exceeded all my expectations.
Uncompromising and commanding.
I have had my Q for about two weeks. I traded an FX45 for it, which I loved. I wanted something larger, but sexy, alluring, but professional. Audi really did it. I am not saying I am not going to do a few mods (larger tires and rims is all), but it really is a beauty all on its own. I looked at the MDX, VW, another FX, Range Rover Sport, BMW, and Mercedes. I have never felt so much safer and hotter at the same time. A lot of room for my single self and traveling companions. Would make a nice soccer mom look FABULOUS. All the other mommies will be jealous. There is so much room.
Smooth and Refined
I bought my Audi Q7 to replace my Honda Pilot. I needed the extra towing capacity and I wanted a luxury SUV. The Audi Q7 did not disappoint me. The inside is typical Audi, comfortable, quite and well thoughout. The controls are all first rate and the car's performance and handling are top notch. The mileage is averaging about 16.3 mpg in mixed driving. If you select the sport mode on the transmission, it makes a huge performance difference, but it does hurt your mileage. All in all probably the best SUV on the market today.
Great car
Perfect handling, - feels like a sports car. 0-60 in just 7s. Car itself doesn't feel like a big car. First when I saw it I thought, - oh my God it is too big, but after test drive I fell in love with it.
Great car, Water leaks from de roof
Expensive repairs, and parts
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Replaced Brakes & Tires @ 18K
I just spent almost $2000 to replace the brakes & rotors and the tires on my Audi Q7, which is only two years old and has only 18,000 miles on it. I called the Audi dealership, and they said I must "drive the car hard." They also said they see plenty of Q7s that need brake replacements at 18K. I'm a middle aged housewife--not a teenage speed racer who slams on the brakes; I'm more like Driving Miss Daisy. After reading many reviews, I have found out that many other owners have had to do the same "routine maintenance" during the course of their leases. Unfortunately, the $500 maintenance package that I bought when the lease started only covers oil changes. Luxury Jiffy Lube.
DON'T buy an Audi
Important to note: I am a grandma and a teacher. I do not speed. I always take my car for service promptly! I am absolutely outraged with the quality of this car. I only have 19,000 miles and I need a NEW ENGINE. How ridiculous is that! This vehicle has had many faults. One example is that emergency brake locked on me while I was driving on the freeway, very scary. Other defects: Window mechanism broken on both front windows -Molding coming off -headlights fogged from inside -bad brakes. BE AWARE...the blue-book price has drastically decreased FIFTY Percent. Overall, DONT buy an AUDI! I wish I never did!!!
So Much Money, So Little Value
I bought this German beast new and with the lease up in a couple months I'm looking forward to it going back. This vehicle looks amazing and that's where the love story ends. Brakes squeal...yes, they've been replaced...it's just embarrassing. Tires cup easily-3rd set, apparently, it's the engineering of the AWD. MMI issues...was in the shop 12 times before it was fixed for good. Engine sensors shot & fixed. Instrument cluster currently needs to be replaced. Thermostat went. Lurches from 1st to 2nd-explained as a safety feature. Faulty back-up sensor. Poorly attached molding. My car was in the shop for a week and after haggling for a rental, I got a ford focus---my lease $1448???
LOVE This SUV!
So far I am REALLY happy. This car/SUV is fun and sporty but drives like a luxury sedan. The engine growls but not too loud. I drove the 4.2 (not much more money than a loaded 3.6) and felt the 3.6 was faster, not sure why ,maybe less weight? Better gas mileage too. I also drove the S-line it felt a bit doggie, maybe the suspension or tires? I love the look and feel of the interior and all the bells and whistles especially the keyless entry no more digging in my purse! The MMI takes some getting use to but well worth the time. The only thing I did not like (at first) was the berber carpet so I ordered the all weather mats this made the car look great, now I like the durable berber!
Great SUV
I got my Q7 3 weeks ago. I used to have BMW X5 and I just could not wait for the next generation due to time restrictions that I had. Q7 is much roomier than X5. Since I have all optional packages, I love to play around. It doesn't ride like SUV but It does not like X5 as well. I am not sure how it will be in snow conditions but I am expecting much better than X5 since Audi has 60/40 split where X5 was more 20/80 split on all wheel drive. So far everything is looking good.
A FANTASTIC SUV
I have had my Q7 for about a month now and I love driving this SUV. I got the showroom model so it comes with 20" wheels and alloy rims. The A/C controls are a bit difficult to figure out at first, but once you get the hang of it you will find its usefulness. We have rear climate control, the Bose sound system, power tailgate, Bluetooth, 3rd row seating, and of course the MMI (navi) among few of the features.
Wish I would've done my homework
Like many of you I fell in love with the Q7. I've had it a year here's my issues: electrical system went out (brains of the car), fuel gage failed, 3 tire flat tires within 1 year. Also had the same problem as someone earlier as a very small amount of liquid spilled next to the drink cups. It shorted my system to the tune of $1,000. Love the car and hate the car at the same time.
Not up to Audi standards
Our 3rd Audi. This one is just not up to what we had expected. Example - the gas door feels and works like a Yugo. Instrument panel is directly under cup holders and any spills screw up the audio. $800 to fix and not covered by warranty. Service has declined dramatically over the years. It feels like they are trying to wring every dime they can from us at every chance. Not much different than most but different than our past experience. Have had for 1.5 years and seems like there is always some little thing wrong. Engine is great, great on snow. If I had it to do over again I would get the GL 450 or 550. The Acura is more reliable but does not drive as well or turn as sharply.
Silence is Golden ?
My Audi Q7 has been the nicest drive for handling, comfort and acceleration! but the electronics have failed since about 3 weeks after I brought it home. When it doesn't work, it doesn't work... no GPS, phone,radio, CD, iPod, nothing. And this was at the same time the steering column got stuck in the down position. While setting my preferred settings I lowered it, it stayed there for a month or so, the service dept fixed it but the rest is a on going mystery!
A Little Disappointed
This is my 3rd Audi. I have owned an A4 and currently still own an A6. I am disappointed in the reliability and quality of the Q7. I have only 28,000 miles on this car and brakes are already going. The tires also need to be replaced. I have never owned a vehicle where the brakes and tires went bad at such low mileage. The engine sounds like it is struggling all of the time and is sounding more and more like a pick-up truck and not an Audi SUV. We spent the extra money for the keyless start and it doesn't work when it is cold out. I think the quality of Audi's have definitely decreased.
Comfy and Quiet
This is the most comfortable car we have purchased (have had Mercedes, BMW, VW and other Audis). This car has a luxurious ride for all and a high quality interior finish that is better than BMW and Mercedes. The car feels huge when driving, especially in tight spots, this isn't good or bad, it's just the way it feels. The Quattro system is outstanding in wet or snowy conditions and we always feel secure in this car in bad weather. Our rattling panoramic roof was quickly adjusted at the dealer during regular maintenance and hasn't rattled since. No other issues. It is a very heavy car so expect items that wear out to do just that (tires/brakes) especially if you're hard on them.
Acura Upgrade
After buying a Acura MDX a year ago I traded it for a Q7. Huge upgrade! And basically the same price, no comparison. This was the buying decision I should have made but at the time I was a new SUV driver and the Q7 seemed like a lot of vehicle for me then. I love the Q7, from the interior and exterior foot lights to the powerful but smooth styling. Build quality is exceptional, superb braking and transmission makes for a very safe and smooth ride.
allroads lead to Q7s
I had a loaded 2.7 twin turbo allroad for four years. I started tracking the Pike's Peak concept with great anticipation. I ordered my 4.2 Premium S-line with all the options. Loved the allroad, but the Q7 tops it on all accounts. Exhaust note is powerful when revving it up, yet quiet when featherfooting it. MMI is not as difficult as people think it is. The voice driven system works great and is very accurate. The adaptive suspension goes from low and sporty up to tall and beefy. The sound system is impressive and easily fine tuned. Gotta love a sun roof. Especially one that is over 5 feet long and 39 inches wide. When the motorized screen retracts oohs and aahs are common
Let down
Finally plunked down the cash for a German driving machine. Great handling, solid engine, but what a disappointment on the rest. From a jerky transmission (no trouble found of course)and creaky transmission to a $1200 MMI console from 2 drops of water and a door handle that fell off (these last two I hear happen all the time). Finish is falling off the console, cargo net fell off twice, gas door sticks open. I expect far better for this price car. Who is giving this all those 9.5's? Are their cars still in the dealer lot, or did I get a lemon?
I think I leased a lemon!
Well, I really felt the need to read everyone else's reviews after bringing my car in to be serviced too many times! I got it brand new fresh from Germany, and love the way it looks & the way it rides, and of course all the bells & whistles but too many problems have occured! It started with the tire pressure light appearing on all the time, which took many 1 hour trips to be serviced only at Audi. Then, the fuel pump went out, took a few days to repair- parts only come from Germany you know- then a faulty back sunroof that let water in which caused me to drive a Grand Prix for a week...are you kidding me? I paid $65,000 to drive a Grand Prix? Needed new tires already, squeeking brakes,
Q7 - Is it what people say?
I have been reading what other people are writing about the Q7 so I thought I would take the time to write one as well. Performance: happens to be really good, its a fast car and it sits on the road well. Comfort: I have to say that it has been giving me a really bumpy ride. This weekend I had people in my car and we took a long trip together, and they all complained that it shook them up. Interior design/exterior design: In overall its done really well, except for the fact that in the backseat you cant seat any adults, and when you do put down the seats you get very little room for cargo compared to other SUVs .