12 of 16 people found this review helpful
By cldunn on
Vehicle2009 Audi A6 4.2 quattro 4dr Sedan AWD (4.2L 8cyl 6A)
ReviewWhatever you do, do not buy an Audi or have your car serviced at this dealership.
We own and Audi A-6 Turbo 2009.
It is in the shop more than not.
The Ft. Collins dealership where we bought the car did not stand by a tire warranty and we had to contact Audi North America.
We wound up buying 4 tires out of pocket because one went bad and they did nothing!.
Further there was a $1500 part that came out of nowhere they claimed needed to be replaced.
Audi split the difference with us.
Out of loyalty we went back to Ft. Collins for a normal 80K service, over an hour drive.
On the way home the radio stopped working.
Best FeaturesThen the radio came back on. We parked the car at the airport while on a trip and when we returned the battery was dead. We took the car to McDonald as it is near where we work. They first said we needed a $400 battery. We did not dispute. Then they called back said they did not know why the radio did not work. They gave us a loner, had to contact Germany and then called us back to tell us all the modules were dead and the car needed $4400 worth of repairs. Note this car is not 4 years old! We contacted executive level at Audi North America and they did nothing. Unfortunately we cannot recommend the Audi product, the Audi dealerships in and around Denver or Audi North America.
Worst FeaturesA company who cares about keeping long term customers. We have traded off our car and bought a Toyota. Life is just too short and we work too hard for our money..
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