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Used 2013 Ram 2500 Consumer Reviews

3.9 out of 5 stars
28 reviews
1...

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We have a limited number of reviews for the 2013 2500, so we've included reviews for other years of the 2500 since its last redesign.

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Pros
Cons
2 out of 5 stars

2013 Ram Cummins SLT 4 dr. long bed

Habitual Dodge Cummins owner, 08/08/2018
2013 Ram 2500 SLT 4dr Crew Cab 4WD LB (5.7L 8cyl 6A)
18 of 19 people found this review helpful

Think long and hard before you buy this truck. I traded in my '02 model, similarly equipped, knowing that the older model would require some shop time, before long. It turned out that the new truck spent much more time in the shop than the old one ever did. High points are the refinements. The new 6.7L Cummins in the later Ram models are whisper-quiet at highway speeds. The new truck is much more stable. Gone is the death wobble that threatened the older models at higher speeds. Mileage is on par with the older, 12v Cummins in the Dodge Rams. Highway mileage regularly calculates above 20 mpg, with a best ever of 23.9, driven at or below the speed limit on a round trip between Soldotna and Seward, AK. With a heavy trailer, right at the 17k lb. capacity of the truck, mileage dropped below 10 mpg on the same highway (a hilly, twisty highway). Here are the downsides: this truck has been in the shop for repair for three months, in the two and a half years that I've owned it, starting with a check engine light on the first drive home from the dealership. It was back and forth to their shop seven times, all for different problems, in the first nine months that I owned it, for a total of two months in that time period. I also replaced the water pump, myself, during that time. It has been replaced a second time, since then. The main exhaust emission components were all replaced twice. The rear differential failed, and was rebuilt. The heater fan quit working, and one dealer took two weeks to fix it, replacing the fuse box, at a cost to me of $1k. As soon as the warranty was out on the emissions system, I pulled it all off, and installed the biggest muffler I could buy. I like to be able to hear myself think. That cost $1,300 for materials and the programmer, not including my time to weld the exhaust and remove the problematic devices. Now, at 67,500 miles, the variable geometry turbo actuator has failed. The dealer first quoted me $2,800 for the device, which is in stock, and said they could drop it to as low as $1,950. Since the powertrain warranty ran out two months ago, this is my cost. I opted to mail the actuator to a repair place, at a cost of $500, and two weeks out of service. Again, not counting my labor. Speaking of the VGT, the exhaust brake is a nice feature that doesn't work like it should, with the automatic. It works best with a heavy trailer, but only if you are using the brakes. At highway speeds, the exhaust brake will slow you down to 55, then the torque converter unlocks, and the truck coasts at an idle. You get better compression braking naturally with the exhaust brake off, because the torque converter stays locked. You can make the exhaust brake work better by downshifting manually, but touching the throttle will leave you coasting when the torque converter unlocks, and the control for manually shifting barely works. The A/C quit working not long after they fixed the heater fan, and I haven't gotten it fixed, yet. One of the two USB ports does not work. The sheet metal on the body is thin, and both doors were already dinged when I bought it, at 20k miles, apparently by people pushing the doors, near the handle, to close them. The left third of the rearview mirror turns into the backup camera, which basically makes the mirror useless for backing up the truck, especially if it's dark. The truck is prone to understeer, and traction control is an unwelcome inconvenience that can't be turned completely off unless in four wheel drive, at a dead stop. It also leaves you with a considerable throttle lag, as the computer decides whether or not it can give the throttle input you desire. The value of the truck has declined steadily, since I bought it, and it is still barely worth what I owe on it. Summing it up, the truck fails in several of the categories which are the main reasons to buy a diesel pickup, including reliability, durability, and resale value. Good power, mileage, refinement, and work ability. The roomy interior is nice to sit in, even when the truck doesn't run.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4.75 out of 5 stars

Great Truck

kymidnight, 09/19/2011
2011 Ram 2500 ST 4dr Crew Cab 4WD LB (5.7L 8cyl 5A)
6 of 6 people found this review helpful

Mine is a Cummins 6.7L, w/ 6sp A/T but I couldn't find that as an option on the drop down menu. I love this truck. It's big and sits up high, but doesn't drive or feel unwealdy. Fit's nicely in the lane and tracks down the road. Ride is a little bouncy, but for a heavy duty truck, is the best I've ever ridden in. The interior is simple but nice and well thought out. I'm currently getting around 16MPG mixed city/highway, which is pretty good for a truck of this size. I got the truck for work, not for a commuter, but I enjoy driving it so much, I look for an excuse to take the truck.

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4.63 out of 5 stars

Excellent Truck!

quicksilver10, 03/27/2014
2013 Ram 2500 Laramie 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
9 of 10 people found this review helpful

Bought a new 2013 Ram 6.7L and love it supper over kill for my little boat but it does the job and more. I have had no problems up to now and gas mileage is around 20MPG in the San Antonio metro area not BAD! I will buy this truck again. Interior looks amazing they did skimp on the very fine details but its almost unnoticeable. Good truck probably the best for money and value.

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1.88 out of 5 stars

Worst Decision I've Ever Made.

rlemmens, 09/07/2014
2012 Ram 2500 Laramie Longhorn Limited Edition 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
32 of 40 people found this review helpful

First of all, when I bought this truck brand new in 2012, I loved it. For 93,000 I drove it around and honestly didn't think there was a better truck on the road. I bought the top of the line Laramie Longhorn Megacab 4x4 with the diesel. The engine worked great, and pulled anything. There was an issue here and there, but when you put so many luxury features in a truck, little things are going to break. However, when my drivetrain broke, Chrysler refused to cover it under the warranty, even with the service records. The damage caused was so severe (more than $30k) that my insurance had to total the vehicle. Dealing with the warranty claims department took months, and they were useless.

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5 out of 5 stars

Big Red

Nate, 01/30/2017
2012 Ram 2500 Laramie 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
11 of 13 people found this review helpful

I have the 6.7 Cummins Diesel. Love the truck. The U Connect is ahead of its time for being a 2011. Horrible MPG with the PDF and EGR system but it's almost completely worth it just for the power and reliability. Need to improve the wheel well design which is a magnet for rust..... same with the frame. For the price of these trucks I think Ram could afford a rust proof frame.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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