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5 of 11 people found this review helpful
Fun Car but Mini Service is Bad!
By hippiechick on
2013 MINI Cooper 2dr Hatchback (1.6L 4cyl 6M)
Beware - Mini service is the pits! I loved my Mini until something happened to it. I was hit and my car had some minor damage. I took it to an authorized dealer. First time - my door wouldn't open when I got home and my tail lights were messed up. I have now taken it twice to repair the same issue - second time they left parts in the back. Mini corporate tells me my only recourse is to take it back to the same dealership. Isn't that super!!! Will never buy another one even though I like the car. You have to have a car that you can get fixed when you need work done. Also, run tires do not work - pull over immediately!!!
Recommend (5) (6)
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By incognito4
on 03/01/14 09:17 AM (PST)

The car is no better than the dealer.

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By chilimini
on 05/23/14 14:23 PM (PDT)

This sounds like a dealer problem, not a MINI problem. And actually, most dealers farm out collision repairs, so it may not even be a dealer issue. At any rate, there are good dealers and bad dealers with any marque. Sorry you had a bad one.

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