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Used 2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A) Consumer Reviews

4.3 out of 5 stars
6 reviews
1

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4 out of 5 stars

Great Car to own / drive. Scheduled Service Costly

linwood walker, Keansburg, NJ, 03/11/2016
Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
33 of 35 people found this review helpful

ll and all very satisfied with exception of maintenance cost. When you go to a Mercedes Benz dealer be prepared to sacrifice a Kidney. The charges are out rages. You pay several hundreds of dollars for service like a oil / filter change. Compared to a regular car you get the feeling Mercedes is bending you over because you are driving a Mercedes. Other than the service rip off I feel this is a great vehicle and would buy the newer model when I trade in.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Making Friends with a Mercedes Benz

Rob Pigott, Long Beach, CA, 04/29/2016
Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
28 of 31 people found this review helpful

Know that the regular maintenance for this car requires more frequent check-ups than most other comparable SUV's and that it will be more expensive, too. A used Chevrolet Equinox (AWD 3.5L) was an early choice but I could not find a used one in Southern California in the color I like. Along came this MB at a local Toyota dealership (at the time, I was checking a Honda Pilot and a Toyota Highlander - both used), and, after an impressive test drive, I chose luxury and safety. So, to be honest, the purchase was as much serendipitous as it was carefully researched and goal-driven. Such is life. Having driven the same Toyota Land Cruiser for over 20 years, I was initially overwhelmed by the new technology of the MB, but am growing to appreciate, for example, the added safety of multiple sensors. Those and the simultaneous gas mileage read-out have already made me a better, smarter driver. Early days, but I'm pleased with my purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The car spoiled me

Blondell, Coward, SC, 12/21/2016
Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
4 of 4 people found this review helpful

The car is very good but watch out for service and labor.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.38 out of 5 stars

Pre-Safe....NOT

benzboy3, 04/03/2013
Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
116 of 225 people found this review helpful

I purchased this ML 350 new in August 2012...could hardly wait to get it on the road.....took 3000 mile trip in October and vehicle performed flawlessly......no problems.....then took another 3000 mile road trip in March 2013.....wife and I were almost involved in major accident due to the "map-functioning" of the pre-safe system.....we were in high speed traffic surrounded by about 20 cars....all going in excess of 70 mph.....we were in the middle lane and a car in the lane closest to the side of the road swerved generating the need for an emergency avoidance maneuver on my part.....I stepped on the brakes , which disengaged the cruise control and also swerved to miss the other vehicle this

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4.88 out of 5 stars

MB just builds 'em better

jeffreid, Jonesboro, AR, 09/22/2012
Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
41 of 96 people found this review helpful

My wife and I traded a 2008 E350 for a 2011 RX450h when our first child came along for the ease of getting a carseat and a stroller in and out. I had assumed that the Lexus was going to have the same solid feel as a Mercedes-Benz due to it's very high regard within the auto industry. While the Lexus is a fine auto, there is no substitute (in this price range) for the solid build quality and the road holding ability of a Mercedes. Before I got out of the dealer's lot, I could feel the difference with the ML. This vehicle just feels so much more substantial than the Lexus in every way. When paying $50k+, I want to feel the vehicle is built like a tank, with the ML that's what you get

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