Used 2013 Mercedes-Benz E-Class Sedan Consumer Reviews
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2013 E550 - Best car I have ever owned
Scott Kolb, 02/22/2017
updated 03/15/2021
2013 Mercedes-Benz E-Class E550 Sport 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
56 of 56 people found this review helpful
Buying a used Mercedes E-class is likely the most intelligent decision auto buyers can make. It's the most reliable of the Mercedes, and it depreciates VERY fast, so you get a LOT of car for the money. I bought a used 2013 E550 with 48k miles on it. Sticker of almost $77,000 got it for $31,600. P1 and P2 packages, and the V-8 engine. My lord....wonderfully comfortable, incredibly fast. OK, the BMW has tighter steering, but you get less car for more money, particularly if you get the V-8 BMW. Love the auto high beams; they adjust between hi and lo beams per oncoming traffic automatically. Dash is so.....German. Perfectly organized, easy to use instruments. They even have an Off button....so you know how to turn everything off and don't have to hold down a fan button or hit it a million times. Ok, so what's bad? Nav is pretty lame; voice control is pretty lame, and back-up camera is a little disappointing for this level of car....no markings, just a straight back-up camera. Repair costs are HIGH...... BUT, I use my phone for navigation anyway, and voice control is of little importance to me. The camera still serves its purpose. Since it's reliable, the repair costs aren't THAT bad, just take it to a reliable mechanic that won't rob you like Mercedes dealers do. Update: One year in, nothing has changed. This car is awesome. I now have 70k miles on it, but you would never know, runs like new. The V-8 grumbles a little, but it is so worth it. Blew away both Lexus and Infiniti when forced to due to aggressive driving tactics by them. Update. One and a half years into owning this beauty! Have nothing to change or update, it is still the best car I've ever owned! Edmunds Requested Update: 2 years in, nothing has changed. Still a great car, comfortable, FAST, beautiful and reliable. Little nits not previously.mentioned: stereo goes in and out sometimes, sunroof a little noisy. Nothing else. 90k miles, still runs perfectly. Edmunds requested update: Continues to be reliable, fast and comfy. Have had a few "in and out" sound experiences with the stereo, a few annoying noises and some small glitches with things like the trunk needing to be re-lubed so I could close it with my hand, and not only the button. One time the stereo would not turn off even after car was off. But the car figured it out :-) . Just took it in for the 100k service a bit early....no repairs. Will need struts soon, but that's about it. Love it. 108000 miles. Drives like new. I love this car. Plan to drive it to 300k. Edmunds requested update: 121k miles now, no deterioration of any kind yet, though I imagine I will have to replace the turbos pretty soon. May never have to buy another car. This thing is a tank, and holding up extraordinarily well. Edmumds requested update: 4.5 years in, no change. 130k miles on it, no distinguishable difference in the way it drives. Only expense so far has been oil changes, tuneups, tires, etc. Gets 25 mpg at keast on the highway. Is it perfect? No. Would I buy it again? Absolutely.
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Still love my 2013 E350
Mike Shanok, 03/25/2016
updated 04/03/2020
2013 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)
39 of 40 people found this review helpful
76,500 miles since previous review with no service needs other than routine maintenance. Because I drive more than 35,000 miles a year on business and typically buy a 3-year old car and turn it in at 300,000 miles, durability, reliability, comfort and safety count much more than the cache of a luxury auto. My previous auto, a 2007 E350, was great, but the added technology in the 2013 model - better fuel economy more safety features and better storage - is a remarkable improvement.
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Balance shaft - MBZ does not stand behind
mbzpain, 07/23/2013
2013 Mercedes-Benz E-Class E350 Luxury 4dr Sedan (3.5L 6cyl 7A)
74 of 78 people found this review helpful
Great car, comfortable and great value. BUT be careful, as Mercedes does not stands behind their products. I have a MBZ E350, and at 63K, I got a check engine problem that required a balance shaft to be changed at the cost of $6K, because of a shaft that was not properly tempered. MBZ clearly built a product that was flawed, as about 20% of the cars that has the E350 engine had the problem. BUT they leaved us poor users to deal with it, and didn't stand behind their poor craftmaship product.
Good but could be great if they could FIX MY CAR
dvpriem, 12/05/2012
2013 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)
38 of 40 people found this review helpful
Nice car but I recommend road testing on the freeway before buying. Mine makes a whine between 70 - 80 MPH. Dealer replaced rear end twice in 2500 miles. Still whines. They opened a "factory Case File" on my car. MB representative promptly called me and told me the sound was a "Characteristic" and they would do no more fixes, even though no other E350 does what mine does. I am stuck with a car that makes a whine on the freeway, and I have to drive a lot on the freeway due to where I live. Hard to believe that for this price point MB won't stand behind their cars. They used the "characteristic" line to avoid the car being labeled a lemon. Very Dishonest.
Not what I expected from MB
oldcentrist, 10/23/2013
updated 04/25/2016
2013 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)
31 of 33 people found this review helpful
I leased a 2013 E350 sport sedan about 7 months ago. When I picked up the car the door had a scratch in it. Great, band new car, already repainted. TThen the car developed a pronounced rattle at idle. The dealer fixed it by adding felt tape along side the "fuel line". (!?) 6 months later I test drove a C300 and noticed it had less exhaust system noise/drone. I took the E350 in and they compared it to other E350 sedans and agreed my exhaust system was make an unusually loud droning noise. They contacted MB and were told that there were other complaints on this issue and that a "case" had been opened but there was no resolution yet. I was told to check back in 6 months!? UPDATE: I contacted Mercedes Benz US Corporate Headquarters and complained about the brush off by the dealer. The dealer contacted me the next day an ask me to bring the car back in. They kept it for 4 days and when I picked it up it was improved but still louder that many other E350s. I turned the car in at lease end and picked up a 2015 GLK 350. After driving the GLK for several months I have found it to be a much better vehicle. It has better visabillity, it's much quieter (both engine/exhaust noise and road noise), rides much smother, and is much more responsive (both acceleration and steering). It's also rock solid. When you hit a bump you hear a thump but no body vibration at all. It imparts a sense of real quality which was lacking in the E350. The looks of the GLK are, well, you either love them or hate them. But other than that everything else about the GLK has far exceeded my expectations. Unfortunately the E350 fell far short.
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