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Used 2012 Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A) Consumer Reviews

4.0 out of 5 stars
7 reviews
1

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5 out of 5 stars

Dependable SUV

GARY, Munds Park, AZ, 08/07/2016
updated 08/10/2020
Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
5 of 5 people found this review helpful

Drivers side seat control panel broke off three times, replaced under warranty twice, rear hatch lift piston stopped holding the door open in the 5th year, replaced under warranty, no other problems at all in first 5 years. Engine replaced under warranty at 6 years for bad machining on the crank shaft. UPDATE 8/2020 Still running fine, almost 9 years 76k miles original brakes nothing done since the motor and that was running fine but they wanted to proactively replace it under warranty. Changed original tires at 6 years because of age only. AWD 4 cylinder GDI engine. Fuel economy 20mpg around town and 24mpg highway, AWD is amazing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.13 out of 5 stars

V6 verses 4cyl AWD

trippingman, Providence, RI, 09/21/2012
Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
4 of 4 people found this review helpful

We previously owned a 2011 Sorrento EX V6 AWD. I thought moving to the 2012 EX AWD with a 4 cylinder would help with gas mileage. However, it didn't turn out that way. While we did get some improvement (apprx. 3mpg for both city and highway) it was not significant enough to give up the 6 cylinder. Fortunately for us we got such a good trade in value on the previous Kia, that we actually lowered our payment. The cars were both EX AWD models. The 2011 had a sunroof but no navigation system or premium sound. The 2012 does not have a sunroof but does have the premium sound and navigation system. Overall, we prefer the 2012. We think it rides smoother with a less jarring ride over road bumps.

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3.88 out of 5 stars

POOR gas mileage

horse8, Warrendale, PA, 04/21/2012
Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
7 of 10 people found this review helpful

Excuses by Bairl Kia in Pgh for poor gas mileage: the snow, the hills, and the government sets those gas mileage ranges! I cannot get over 20mpg on the highway going 70mph. I bought this vehicle for the listed gas mileage. Not even close! The ride is hard. It has the bells and whistles but I would have liked what was advertised by Kia. I am disappointed.

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4 out of 5 stars

why me?

L Greta, Atlanta, GA, 09/13/2015
updated 09/15/2016
Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
4 of 5 people found this review helpful

Just as we're beginning to really appreciate this car, the rear door handle just falls off. Not such a big deal; however, the cost to repair it is high end, ie...better than $250.oo for plastic parts and labor. We've had this car better than a year with no problems other than weak battery and normal oil changes (normal maintenance). With a older model Optima 2010 with no problems, we're talking bout trading in the Sorento

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Please avoid this car at all cost

Tom, Pittsburgh, PA, 09/05/2019
Kia Sorento EX 4dr SUV AWD (2.4L 4cyl 6A)
3 of 4 people found this review helpful

We purchased our Kia used over 3 years ago. We have had nothing but problems with it since a little over a month after we purchased it. We have spent a little over $3k in repairs since we have purchased it. The rear door handle has broken twice, ball bearings in the front tire have broken two times and had to be completely replaced. All of the light sensors on the dash come on for no reason. We have taken it to be repaired 3 times for this alone. Now we can tell there are starting to be engine problems. We kept up with normal maintenance and it doesn’t seem to make a difference. We have purchased several cars and have never had this many problems with a vehicle. Never purchasing a KIA again.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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