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Used 2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT) Consumer Reviews

3.7 out of 5 stars
13 reviews
1

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2 out of 5 stars

Major Powertrain Issues - New 2013 JX35

awhicks, Peoria, AZ, 08/18/2013
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
20 of 20 people found this review helpful

I purchased a brand new 2013 Infinity JX35 (CUV) on June 9th 2013. We only had the vehicle about 3-4 weeks when it started to exhibit major front end shaking/steering issues when operating the vehicle between 18-35 MPH. This is a highly unsafe situation which could very easily result in the driver losing control of the vehicle. At this point this brand new vehicle has been to the dealership twice (currently there) for a total of 21+ days and has had major power train work done or currently scheduled. This includes replacement of the Torque Converter, Electric Power Steering Unit and they are actively working to replace the transmission with a re-manufactured unit.

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4 out of 5 stars

CVT Transmission issue

goshin, Sarasota, FL, 04/20/2014
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
25 of 26 people found this review helpful

I love my 2013 except for the CVT transmission issues I've been having ever since I picked up my car. It "shuttered" from the first month, through and into the 10 month. My local Infinity dealer finally had a tech ride with me and he felt the significant "shuttering" that I experienced. The dealer was very good about trying to help and even replaced the transmission, per their Infinity service people. But still it persists. I'm done with it. Too bad too - nice car.

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2.5 out of 5 stars

Disaster JX35

grtgrk, 11/10/2013
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
14 of 15 people found this review helpful

Our new JX 35 upon delivery wipers did not work. Then recalled for rotor or front end problem. Then on 10/20/13 electrical system failed entirely. Towed to dealer on 11/5/13 upon return from a trip to CA. Now 11/10/13 and no sign of repair ever being completed. Had been told 2 days now 8days !! Contacted Infiniti USA and requested replacement with a brand new comparable vehicle. Beielve that by now Infiniti should have contaced dealership to authorize buy back trade. We are willing to go MSRP by MRSP differential as a fair basis for a replacement with at least the same accessories.

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4.75 out of 5 stars

First crossover/SUV

rwen, Laguna Niguel, CA, 02/03/2013
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
19 of 24 people found this review helpful

Looking for a car with 3 row seating that fits 7, including enough space for 3 children needing carseat/boosters, and 3rd row enough leg room for adults. Both Toyota Highlander and Acura MDX are nice but outdated. Almost got 2013 Pathfinder, but deal fell through last minute. Ended up with 2013 JX, 2 wheel drive, with premium, driver assist and theater package, at over $2K under invoice. Felt got a good value, considering Indinity badge, with nice features, and about $5K over top of line Toyota Sienna Limited. Car is quieter than minivan, with better mileage (about 21.5 to 22.5 MPG) with 90% HWY. Await the crash test/safety rating.

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4.75 out of 5 stars

Impressive Vehicle

hondaman35, Alpharetta, GA, 11/06/2012
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
31 of 42 people found this review helpful

With children reaching teen stage, the wife (aka “the boss”) finally decided that we’ve graduated from minivans. Basic requirements: cross-over, 3-row seating, leather and within $45K. Researched: MDX: Pros - Honda name, resale, handling. Cons – Value quotient, dated styling. Pilot: Pros – Honda name, resale, decent ride. Cons – Remember, I’m trying to graduate from driving a box on wheels! Honda with leather starts mid to high 30’s? CX9: Pros – Mazda name, sporty handling, great reviews. Cons – Outdated styling, minivan with long nose. Explorer: Pros – Styling, options, price ranges. Cons – Will top $40K with options. Resale value will exceed loan amount before first juice stain.

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