Used 2022 Chrysler Pacifica Consumer Reviews
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We have a limited number of reviews for the 2022 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.
Chirping Noise issue - Not reliable car/company
D Vora, 04/15/2021
2021 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
139 of 148 people found this review helpful
I have a 2021 Pacifica hybrid which is less than 30 days old and has 206 miles but makes chirping noise when I drive over 30 mph. It's very annoying, and the dealership admits the noise by stating, "verified that there is a small noise between 30 MPH and 60 MPH that is constant.", but the Chrysler (FCA) field technician denies abnormality by the statement below; "FTA test drove and evaluate this vehicle and compared to multiple hybrids. The tech advisor stated there are no abnormal noises in this vehicle, and there is nothing out of normal parameters. No further action required". Several other Pacifica hybrids make similar noises doesn't make noise normal. The critical point to note here is not all 2021 hybrid Pacifica makes the noise. My relative purchased the same car in the Bay area in March 2021, and that car doesn't make the chirping noise. Also, I test drive another 2021 Pacifica hybrid at a different dealership where the car was not making the chirping noise. My car was in Chrysler shop on day six from my purchase date at 56 miles odometer reading for ten days. They didn't resolve the above issue by saying noise is not abnormal as other Pacifica hybrid make the same noise. I strongly suggest an extended test drive before buying the car. I tried to return the vehicle on the third day at 56 miles when I realized that the noise is a fault and not a hybrid noise as to how the dealer sold it to me, but the dealer or FCA both refused. FCA is not reliable as the dealer admits the noise, but the FCA technician just approves the noise as few other (not all) cars make a similar noise. I do not get a peaceful ride due to this chirping noise. I am also concerned about some mechanical or electrical issue developing, which nobody is able to detect at this point. I can share the video clip of the noise issue if you are interested. I am not sure if this noise's root cause will develop any mechanical problem or not, and I am frustrated that a brand new car with hefty price tag has a fault, and FCA and their designers are not doing anything about it.
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Dog rated A+!
PacificaDog, 03/27/2022
2021 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
14 of 14 people found this review helpful
We have a 2018 FWD Pacifica and a 2021 AWD Pacfica. Love them both. Perfect for our two large dogs and their kennels. Bought 2021 after three years of excellent service from the '18 which had two episodes of warranty work, both successfully resolved. Decided to avoid hybrid model. Too many problems with those and Chrysler dealers still don't have enough technicians to service them. Moreover, the Hybrids don't have Sto 'n Go (and neither does the Pinnacle trim). Great road trip vehicles with comfortable quiet ride, adaptive cruise control, and decent power to navigate over the Rockies. The 2018 gets 30-31 mpg highway; 2021 gets 28-29, but it has AWD system. Subtract 7-8 mpg for city driving, but you can manage it with skillful starts and stops. Engine stop/start works fine (it can be deactivated each time you startup), but need to keep eye on charge of batteries, especially the smaller auxiliary one that can deplete the main battery, so it’s a good idea to have and use a battery tender if your Pacifica hasn't been driven for a while. Failing batteries is a common problem with many new cars these days, and when they get low they can throw all sorts of weird codes. AWD models sit about an inch higher. I do oil changes on both of our Pacificas. Oil filter is on top of engine, and I use one of those vacuum oil extractors that removes old oil through the dipstick, so no need to crawl under. The 2018 does not use any oil between changes, so I expect the same from '21. The best ownership experience goes to those who invest the time to read the owner's manual. Some complained about harsh transmission shifts, but I broke in both vehicles by driving them sensibly (slow starts and gradual stops) in the first 200 miles for the transmissions to "adapt." These are technically complicated machines than can be expensive to repair after the manufacturer's warranty expires, so I also have genuine Chrysler extended warranties for each one. Pros: Sto n' Go, comfortable and quiet, lots of great standard features, decent highway gas mileage, easy maintenance schedule. Cons: Can't manually navigate through gears on transmission, front 12-volt receptacle is on floor of center console down by feet (which is ok in my case because I use it for the dash cam, but others may find it irritating).
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So many repairs!
Jennifer, 03/02/2022
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
14 of 14 people found this review helpful
I tried to fight FCA and get a new minivan because this one has had nothing but problems and glitchy software at the first few hundred miles but no luck! They are promising some magical software update that I’ve been waiting on for now 6 months and the crickets are still chirping, nothing! I’ve had this car in the shop 7 times now. Trunk failed to close (recall), uconnect problems, AC control problems, back up camera stopped working (I’m now staring at a blue screen), steering wheel lights/controls stopped working, radio controls stop working at times, and much more. How this car wasn’t classified as a lemon, I don’t know. But I will continue to document and fight FCA because this vehicle should never have made it to the shelves. I go out of the way to tell all my mom friends not to purchase this Minivan, especially since they want to be [non-permissible content removed] and not refund me. They need to do the right thing and refund the lemons! Yes, it’s covered under warranty, but is it HIGHLY inconvenient to continually bring it to the shop and trade our car seats…also yes. It makes me so furious that I have to deal with this while my husband is deployed, nothing but added stress. Zero stars if I could. I would love the van if it worked.
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Unreliable for a brand new car
PacificaPLUGIN, 05/27/2021
2021 Chrysler Pacifica Hybrid Touring 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
84 of 92 people found this review helpful
The car works great when running. Unfortunately it was built at the height of the pandemic and is riddled with quality control problems. The company has not been forthright about software problems that make the car inoperable. My 2021 model required major repairs after only 800 miles of driving.
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Never buy 2021 chrysler pacifica hybrid
TOM, 04/02/2021
2021 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
56 of 61 people found this review helpful
We have had nothing but problems with this van. It randomly won't start. The radio which runs everything has bugs in it. Then there is little things like tailgate won't close after being open for a minute or two. Stay away from the hybrid models. If you don't own one never own one.
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